HP 3380 Service Manual - Page 196
Cause, Solution, s do not print., Parts of the around the edges are not printing.
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Pages do not print. Cause Solution The product is not plugged in, or the power switch Make sure that the product is plugged into a live is not on. wall outlet or power strip and that the power switch is turned on. The computer cable is loose. Check that the parallel cable or USB cable between the product and the computer is securely connected. The tape was not removed from the print cartridge. Remove the print cartridge, remove the tape, and reinstall the print cartridge. See Print cartridge. The print cartridge is out of toner. Replace the print cartridge. See Print cartridge. The media does not meet HP's specifications (for Make sure that the media meets specifications example, it is too moist or too rough). detailed in the HP LaserJet Printer Family Print Media Guide. Parts of the page around the edges are not printing. Cause Solution The product cannot print to the edge of the paper. To fit the image into this printable area, slightly The printer has minimum margins on each edge reduce the size of the image. of 4.23 mm (0.167 inch). The reduction setting is set incorrectly. Check the reduction setting in the "Print" or "Setup" window from within the program that you are using. 180 Chapter 6 Troubleshooting ENWW