HP 3380 Service Manual - Page 189
Clear paper path, Printer jam
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Table 6-1. Alert and warning messages (continued) Control panel message Event log Description error message Recommended action No fax detected None The product answered the incoming Allow the product to retry receiving call but did not detect that a fax the fax. machine was calling. Try a different phone cord. Plug the product phone cord into a jack for another phone line. If the error persists, check the flat flexible cable between the LIU and the formatter. Reseat or replace the cable. If the error persists, replace the LIU. No fax pages to reprint None The product attempted to execute "Reprint Last" when no faxes were in memory. Receive a fax before attempting to use this option. No paper pickup [enter] to cont. None The print engine has failed to pick up a piece of media. Reload the media in the input tray and press MENU/ENTER to continue the job. If the error persists, replace the printer pickup roller. Out of range None An invalid number was typed. Retype the number. Page too complex [enter] to cont. none The product could not print the current page because of its complexity. Press MENU/ENTER to clear the message. Allow the product to finish the job, or press CANCEL to cancel the job. Phone Book ### is empty None The one-touch button or speed-dial code has not been programmed and therefore cannot be added to a group. Press MENU/ENTER to program the one-touch or speed-dial. To program a group-dial, press CANCEL and use the control panel menu to create a new group. Press CANCEL if you do not want to program the one-touch or speed-dial. Printer jam Clear paper path None The product has detected a jam. Clear the jam. The job should continue to print. If it does not, try reprinting the job. If media jams frequently, see Maintenance. Scanner reserved for PC scan None A computer is using the product to create a scan. Wait until the computer scan has finished, or cancel the scan from the computer software, or press CANCEL. Scanning error Cannot connect None The product cannot transmit scan information to a computer. Make sure that the connection cable is not loose or damaged. Replace the cable if necessary, and try the scan again. Settings cleared None The product has cleared job settings. Re-enter any appropriate job settings. ENWW Control-panel messages 173