HP 410 HP Digital Copier printer 410 - (English) Printing Guide - Page 39

printout is slanted or skewed, envelopes are not printing correctly, problems printing banners, drop

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printout is slanted or skewed troubleshooting help cause solution The paper is not loaded properly. Check the paper adjusters to make sure the paper is feeding correctly. The paper guides should be close to the edges of the paper in the input tray, but must not bend the paper. Remove the paper, and then move the left paper guide all the way to the left. Insert the paper, and then move the front paper guide even with the paper. Move the left paper guide to the edge of the paper. More than one paper Unless you are printing labels, load only one type of paper at a time. type is loaded. envelopes are not printing correctly cause The envelope is not loaded correctly. The stack of envelopes is not loaded correctly. solution If you are printing one envelope using the envelope slot, slide the envelope evenly into the envelope slot located on the right side toward the back of the output tray, with the envelope flap up and to the left, until it stops. Remove all paper from the input tray, and then slide a stack of envelopes evenly into the input tray, with the envelope flaps up and to the left, until they stop. problems printing banners cause solution Paper is not loaded For more information on loading banner paper, see tips for loading other correctly. types of paper on page 11. The HP Digital Copier For information on clearing a paper jam, see paper jams on page 29. Printer has a paper jam. Your program may not support banner printing with the HP Digital Copier Printer. If the banner does not print completely or if the HP Digital Copier Printer puts spaces between the pages, the problem is specific to the program you are printing from and how it interacts with the HP Digital Copier Printer. Refer to the program's documentation. drop-down menus are empty cause solution The screen resolution and color quality need to be adjusted. Open the Display control panel, and click the Settings tab. Adjust the screen resolution and color quality settings. Note: The settings required to solve this problem vary depending on your monitor and video card. Check the Printer Properties dialog box. If the problem persists after entering new values, return to the Display control panel and try again with different settings. printing guide 35

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printing guide
troubleshooting help
35
printout is slanted or skewed
envelopes are not printing correctly
problems printing banners
drop-down menus are empty
cause
solution
The paper is not
loaded properly.
Check the paper adjusters to make sure the paper is feeding correctly. The
paper guides should be close to the edges of the paper in the input tray,
but must not bend the paper. Remove the paper, and then move the left
paper guide all the way to the left. Insert the paper, and then move the
front paper guide even with the paper. Move the left paper guide to the
edge of the paper.
More than one paper
type is loaded.
Unless you are printing labels, load only one type of paper at a time.
cause
solution
The envelope is not
loaded correctly.
If you are printing one envelope using the envelope slot, slide the envelope
evenly into the envelope slot located on the right side toward the back of
the output tray, with the envelope flap up and to the left, until it stops.
The stack of
envelopes is not
loaded correctly.
Remove all paper from the input tray, and then slide a stack of envelopes
evenly into the input tray, with the envelope flaps up and to the left, until
they stop.
cause
solution
Paper is not loaded
correctly.
For more information on loading banner paper, see
tips for loading other
types of paper
on page 11.
The HP Digital Copier
Printer has a paper
jam.
For information on clearing a paper jam, see
paper jams
on page 29.
Your program may
not support banner
printing with the
HP Digital Copier
Printer.
If the banner does not print completely or if the HP Digital Copier Printer
puts spaces between the pages, the problem is specific to the program you
are printing from and how it interacts with the HP Digital Copier Printer.
Refer to the program's documentation.
cause
solution
The screen resolution
and color quality
need to be adjusted.
Open the
Display
control panel, and click the
Settings
tab. Adjust the
screen resolution and color quality settings.
Note:
The settings required to solve this problem vary depending on
your monitor and video card. Check the Printer Properties dialog box.
If the problem persists after entering new values, return to the Display
control panel and try again with different settings.