HP 8550dn HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer - Qui
HP 8550dn - Color LaserJet Laser Printer Manual
UPC - 088698946428
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- HP 8550dn | HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer - Qui - Page 1
8550, 8550N, 8550DN, 8550GN, 8550MFP Printer Quick Reference Guide English - HP 8550dn | HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer - Qui - Page 2
- HP 8550dn | HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer - Qui - Page 3
Quick Reference Guide HP LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer - HP 8550dn | HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer - Qui - Page 4
Hewlett-Packard shall not be liable for any direct, indirect, incidental, consequential, or other damage alleged in connection with the furnishing or use of this information. Trademark Credits Adobe, PostScript of Apple Computer, Inc. ENERGY STAR is a U.S. registered service mark of the U.S. EPA. - HP 8550dn | HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer - Qui - Page 5
Information 2 Control Panel Features 5 Using the Printer Online Help System 5 Using the Printer Control Panel 6 Printer Control Panel Messages 9 Loading Media 17 Media Specifications 17 Paper Trays and Capacities 19 Configuring Media Type and Size 32 Media Jams 34 Replacing Consumables - HP 8550dn | HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer - Qui - Page 6
is available in five configurations, as described below: HP Color LaserJet 8550 The HP Color LaserJet 8550 comes standard with a 100-sheet tray 1, a 500-sheet tray 3, a printer stand, and 32 MB RAM. HP Color LaserJet 8550N The HP Color LaserJet 8550N comes standard with a 100-sheet tray 1, a 500 - HP 8550dn | HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer - Qui - Page 7
HP Color LaserJet 8550DN comes standard with a 100-sheet tray 1, a 500-sheet tray 2, a 500-sheet tray 3, a (tray 4) 2,000-sheet input tray, a duplexer, 64 MB RAM, an HP JetDirect print server (10/100 Base-TX), an internal hard disk, and five stabilizing legs. HP Color LaserJet 8550GN The HP Color - HP 8550dn | HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer - Qui - Page 8
HP Color LaserJet 8550MFP The HP Color LaserJet 8550MFP comes standard with a 100-sheet tray 1, a 500-sheet tray 2, a 500-sheet tray 3, a duplexer, 64 MB RAM, an HP JetDirect print server (10/100 Base-TX), an internal hard disk, a printer/copy module stand, and a copy module. EN Printer - HP 8550dn | HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer - Qui - Page 9
Control Panel Features Using the Printer Online Help System This printer features an online Help system that provides instructions for resolving most printer errors. Certain control panel error messages alternate with instructions on accessing the online help system. Whenever a appears in an error - HP 8550dn | HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer - Qui - Page 10
Control Panel The following figure shows the locations of printer control panel features. A Go Brings the printer online or offline, and exits menus. B Menu Accesses the printer control panel menus to set the printer defaults. This key permits both forward and backward movement through the list - HP 8550dn | HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer - Qui - Page 11
also steps through the control panel help messages. G Ready Indicator (green) • On-The printer is online and able to accept and process data. • Off-The printer is offline and unable to process data. • Flashing-The printer is going from online to offline, or from offline to online. EN Control Panel - HP 8550dn | HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer - Qui - Page 12
. I Attention Indicator (amber) • On-An error has occurred in the printer. • Off-The printer does not require attention. • Flashing-The printer requires attention. J Select Selects the item or value currently shown on the printer control panel display. An asterisk (*) is displayed when an item has - HP 8550dn | HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer - Qui - Page 13
and length selected in the application or printer driver. The printer was expecting one type of media to be fed from an input tray and another type was fed. The printer senses a media jam in the duplex unit. The printer senses a media jam in the fuser area. The printer senses a media jam in an input - HP 8550dn | HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer - Qui - Page 14
senses a media jam in the multi-bin mailbox. The printer senses a media jam in the top output bin. The printer senses a media jam. The printer senses a media jam in the transfer drum area. The printer senses a media jam in tray 4. The printer senses a media jam in one of the optional paper trays - HP 8550dn | HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer - Qui - Page 15
should be replaced for optimum printer operation. See the installation guide included with the fuser kit. Replace the fuser kit and reset the fuser counter before attempting to print. See the installation guide included with the fuser kit. Close the media transfer door. EN Control Panel Features - HP 8550dn | HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer - Qui - Page 16
toner cartridges are either not installed or not correctly installed in the printer. can be cyan, magenta, yellow, or black. The printer has detected that the fuser is not installed. The printer has detected that the imaging drum is not installed. The printer has detected that the transfer - HP 8550dn | HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer - Qui - Page 17
between the multi-bin mailbox and the printer. The multi-bin mailbox is not correctly attached to the printer. The printer is requesting that a sheet of media or an envelope be manually fed. This message will appear if the printer senses that a TONER LOW or TONER OUT message has appeared and then - HP 8550dn | HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer - Qui - Page 18
Control Panel Message POWERSAVE ON PROCESSING COPY OF SEPARATOR OUTPUT BIN FULL STACKER OUTPUT BIN FULL STAPLER LOW ON STAPLES STKR: ATTACH TO PRINTER STKR: CLOSE STAPLER DOOR STKR: DETACH AND CLEAR JAM 13.xx Paper Jam alternates with STKR: DETACH AND CLEAR STAPLE JAM STKR: TRAY OVERLOAD - HP 8550dn | HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer - Qui - Page 19
BIN FULL TRANSFER KIT LOW REPLACE KIT TRANSFER KIT OUT REPLACE KIT TRAY 1 CONTAINS UNKNOWN MEDIA TRAY 1 LOAD EN Description The printer is almost out of the specified toner. can be cyan, magenta, yellow, or black. The printer is out of the specified color of toner. can - HP 8550dn | HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer - Qui - Page 20
Description A tray not currently selected has run out of media. There is a user request for a media size that is not currently installed in the printer. -OrThe tray has run out of media. Recommended Action Load the media type and size specified on the display. Load the media specified on the - HP 8550dn | HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer - Qui - Page 21
including special types such as transparencies, envelopes, labels, and prepunched media. For more complete information on media specifications for this printer, see the online user guide. Tray Media Type & Size 1 Paper Heavy paper (28 to 58 lb; 105 to 216 g/m2) Letter A4 Executive Legal 11 - HP 8550dn | HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer - Qui - Page 22
lb (60 to 105 g/m2) Orientation Face up, with the long edge toward the printer SS: Face down DS: Face up L&F: Short edge (top) toward the rear of printing; L&F = letterhead and preprinted forms **HP recommends using 5 mils (0.13 mm) thick transparencies with this printer. EN Loading Media 18 - HP 8550dn | HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer - Qui - Page 23
, labels: limit to media-fill mark on the media width guides. 4 2,000 sheets of 20 lb (75 g/m2) bond. Limit to media-fill mark on the media width guides. CAUTION To avoid media jams, never open an input tray while the printer is printing from that input tray. Note Do not fill any - HP 8550dn | HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer - Qui - Page 24
To load media into tray 1 CAUTION To avoid media jams, never add or remove media from tray 1 while the printer is printing from tray 1. 1 Open tray 1. 2 Slide the media width guides to the size that matches the media. 3 Load up to 100 sheets of 20 lb (75 g/m2) bond paper into the input - HP 8550dn | HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer - Qui - Page 25
as far as it will go (until the leading edge rests lightly against the printer) and adjust the media width guides until the media fits squarely and firmly between the media width guides without bending the media. Use the control panel to select the size and type of media in tray 1. (See "Configuring - HP 8550dn | HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer - Qui - Page 26
linings, or self-stick adhesives. These items can damage the printer. Never try to print on both sides of an envelope. Media jams and printer damage can result. 1 Open tray 1. 2 Place up to ten envelopes in tray 1 between the media width guides, face up, with the back flap against the input tray - HP 8550dn | HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer - Qui - Page 27
3 Slide the media width guides until they touch both sides of the envelopes without bending the envelopes. 4 Set the envelope size in the printer control panel. (See "Configuring Media Type and Size" on page 32.) EN Loading Media 23 - HP 8550dn | HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer - Qui - Page 28
media, place the top of the page toward the rear of the printer and the long edge toward the printer. For media sizes larger than letter and A4, place the top (short) edge of the page toward the printer. Load letterhead and preprinted forms face up. The duplexer prints the - HP 8550dn | HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer - Qui - Page 29
• Load letter and A4 paper with the front side down and the top, short edge toward the rear of the printer for double-sided printing. • Load other sizes of paper with the front side down and the top, short edge toward the printer for double-sided printing. EN Loading Media 25 - HP 8550dn | HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer - Qui - Page 30
8. To use a media size different from the current setting, go to step 2 to reconfigure the input tray. 2 Turn the media guide lock to the unlocked position. 3 Slide the media width guides to the size that matches the media. 4 Turn the media guide lock to the locked position. EN Loading Media 26 - HP 8550dn | HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer - Qui - Page 31
pushing it in (A) and lifting up and out (B). NOTE Lift here (C) to remove paper from the tray. 6 Position the left media guide over the correct media size marked on the input tray. 7 Press the left media guide into the rear slot (D), and then lower it down (E) into the front slot (F). Verify the - HP 8550dn | HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer - Qui - Page 32
input tray is set to the correct media size. 10 Slide the input tray back into the printer. 11 Set the media type in the printer control panel. NOTE Always configure the media type in the printer control panel to prevent users from printing on the wrong media type (such as transparencies instead - HP 8550dn | HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer - Qui - Page 33
currently configured in the input tray, go to step 5. To use a different size, go to step 2. 2 Adjust the front media guide by pulling up on the pin (A), placing the media guide into the slots on the top and bottom of the input tray that correspond to the media size you are loading - HP 8550dn | HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer - Qui - Page 34
20 lb (75 g/m2) bond paper into the input tray. CAUTION Do not place anything in the input tray to the left of the media guides because the input tray will not be able to lift the media to print and could damage the input tray. 6 Press down on all four - HP 8550dn | HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer - Qui - Page 35
control panel. See "Configuring Media Type and Size" on page 32. Note Always configure the media type in the printer control panel to prevent printing on the wrong media type (such as transparencies instead of plain paper). (See "Configuring Media Type and Size" on page - HP 8550dn | HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer - Qui - Page 36
paper, letterhead, or transparencies) for each of the input trays. If the media type and size have been correctly configured for the input trays, the printer will print based on the type and size of media and will automatically use the correct input tray. Configuring the media type is beneficial for - HP 8550dn | HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer - Qui - Page 37
To configure the input trays Follow the steps below to configure the media type. 1 Press MENU until PAPER HANDLING MENU appears on the printer control panel display. 2 Press ITEM until TRAY [number] TYPE = appears on the display. 3 Press -VALUE+ until the correct media type appears on the display. 4 - HP 8550dn | HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer - Qui - Page 38
on the following pages explain how to clear the most commonly occurring jams. After all jammed media have been removed, the printer will warm up and resume printing. The printer control panel displays messages about where jams occur and which doors to open to clear jams. As a first step, try opening - HP 8550dn | HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer - Qui - Page 39
not use media that is torn, worn, or irregular. • Turn over the stack of media in the tray. • Print heavy media from tray 1. If the printer continues to jam, contact a local authorized HP service provider. For more information on solving repetitive jams, see the online user guide. EN Media Jams 35 - HP 8550dn | HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer - Qui - Page 40
To clear jams from the lower right door 1 Open the lower right door. 2 Remove any jammed media. 3 At the left side of the opening, pull the green tab down to lower the bar, remove any jammed media, and release the tab. 4 Close the lower right door. EN Media Jams 36 - HP 8550dn | HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer - Qui - Page 41
To clear jams in tray 1 1 Remove media from tray 1. 2 Gently remove any jammed media. 3 Load media back into tray 1 and resume printing. Note If the media does not come out easily, see "To clear registration and transfer area jams" on page 44. EN Media Jams 37 - HP 8550dn | HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer - Qui - Page 42
To clear jams in trays 2 and 3 1 Open tray 2 or tray 3. 2 Remove any jammed media. You might have to remove the tray, by lifting it slightly and pulling it out, and look into the opening to locate the jammed media. 3 Close the tray. EN Media Jams 38 - HP 8550dn | HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer - Qui - Page 43
To clear jams in the optional tray 4 1 Open tray 4. 2 Remove any jammed media. 3 Open the media transfer door and remove any media. 4 Lift the green bar, remove any jammed media, and release the bar. 5 Close the media transfer door and tray 4. EN Media Jams 39 - HP 8550dn | HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer - Qui - Page 44
To clear jams from the fuser area 1 Open the lower left door. 2 Gently remove any and pull the duplexer out of the printer. 4 Remove any jammed media from the duplexer. 5 Lift the green guide, remove any media, and lower the green guide. WARNING! Do not touch the fuser; it might be very hot and - HP 8550dn | HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer - Qui - Page 45
in its proper position. 8 On each side of the fuser, rotate the blue levers down slightly. 9 Rotate the blue levers back up until they snap into place. 10 If an optional duplexer was removed from the printer, slide the duplexer back into the printer until it clicks into place. 11 Close the lower - HP 8550dn | HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer - Qui - Page 46
remove any jammed media. 5 Lift the transfer drum out of the printer and remove any media wrapped around the drum. 6 Align the arrows on ends of the transfer drum with the matching arrows on the tracks inside the printer. 7 Push the transfer drum into the printer. 8 Close the upper right door. Note - HP 8550dn | HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer - Qui - Page 47
9 In the front of the printer, swing the lower (green) lever back to the left, making sure it clicks into place. Note If the lever does not return to its original position, the transfer drum might not be all the way in the printer. 10 Close the front door. EN Media Jams 43 - HP 8550dn | HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer - Qui - Page 48
of the media can be removed easily, do not force the other edge out. 5 In the front of the printer, turn the blue knob counterclockwise to feed the jammed media into the printer. 6 From the front of the printer, remove the jammed media. 7 Push the transfer drum into the printer. EN Media Jams 44 - HP 8550dn | HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer - Qui - Page 49
8 Close the upper right door. Note If the upper right door does not close, the transfer drum might not be all the way in the printer. 9 In the front of the printer, swing the lower (green) lever back to the left, making sure it clicks into place. Note If the lever does not return to - HP 8550dn | HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer - Qui - Page 50
media from the duplexer. 3 Press the green tab on the right side of the duplexer, and pull the duplexer out. 4 Lift the green guide, remove any media, and lower the green guide. 5 Slide the duplexer back into the printer until it clicks into place. 6 Close the lower left door. EN Media Jams 46 - HP 8550dn | HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer - Qui - Page 51
To clear top output bin and upper left door jams 1 Slowly remove any jammed media from the top output bin. 2 Open the upper left door. 3 Gently remove any jammed media. 4 Close the upper left door. EN Media Jams 47 - HP 8550dn | HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer - Qui - Page 52
from a finishing device (the optional multi-bin mailbox, 3000-sheet stapler, 3000-sheet stapler/stacker) 1 Pull the finishing device away from the printer. 2 Remove any jammed media from between the finishing device and printer. 3 Push the finishing device back toward the printer. EN Media Jams 48 - HP 8550dn | HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer - Qui - Page 53
Replacing Consumables Consumables are items that are expended during normal use of the printer. These include the toner cartridges and the fuser, transfer, and drum assemblies. To replace consumable items, see the installation instructions included with each kit. EN Replacing Consumables 49 - HP 8550dn | HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer - Qui - Page 54
For More Information See the online user guide for information about printer operation, service, and support. EN For More Information 50 - HP 8550dn | HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer - Qui - Page 55
- HP 8550dn | HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer - Qui - Page 56
Printed on at least 50% Total Recycled Fiber with at least 10% Post-Consumer Paper Copyright© 2000 Hewlett-Packard Co. Printed in USA 04/00 Manual Part No. C7096-90904 *C7096-90904* *C7096-90904* C7096-90904
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8550, 8550N, 8550DN, 8550GN,
8550MFP Printer