HP DL560 HP ProLiant DL560 Server User Guide - Page 104

Is the System Power LED Green?, Is the External Health LED Green

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104 HP ProLiant DL560 Server User Guide Is the System Power LED Green? Answer No Yes Possible Reasons Possible Solutions Power On/Standby button has not been pressed firmly. The power supply may not be inserted properly, it may have a damaged connector, or it may have failed. The system may have experienced a short. The power converter module, system board, SCSI backplane, and/or power button/LED board may need to be replaced. The PCI riser cage is not fully seated. Firmly press the Power On/Standby button. Be sure that the power supply is undamaged and is fully seated. Be sure that all pins on connectors and components are straight. Reseat expansion boards. Reseat the PCI riser cage. Contact your authorized service provider for assistance. If the system power LED is green, refer to "Is the External Health LED Green? (on page 104)." Is the External Health LED Green? Answer No, it is amber No, it is red Yes Possible Reasons Possible Solutions Power supply redundancy is lost due to a power supply failure. Be sure that the power supply is undamaged and fully seated, or identify and replace the failed power supply. Contact your authorized service provider for replacement parts and service. All installed power supplies have failed. The system may have experienced a short. Contact your authorized service provider for replacement parts and service. If the external health LED is green, refer to "Is the Internal Health LED Green? (on page 105)."

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104
HP ProLiant DL560 Server User Guide
Is the System Power LED Green?
Answer
Possible Reasons
Possible Solutions
No
Power On/Standby button has not been
pressed firmly.
The power supply may not be inserted
properly, it may have a damaged
connector, or it may have failed.
The system may have experienced a
short.
The power converter module, system
board, SCSI backplane, and/or power
button/LED board may need to be
replaced.
The PCI riser cage is not fully seated.
Firmly press the Power On/Standby button.
Be sure that the power supply is undamaged
and is fully seated.
Be sure that all pins on connectors and
components are straight.
Reseat expansion boards.
Reseat the PCI riser cage.
Contact your authorized service provider for
assistance.
Yes
If the system power LED is green, refer to "Is the External Health LED Green? (on page
104)."
Is the External Health LED Green?
Answer
Possible Reasons
Possible Solutions
No, it is
amber
Power supply redundancy is lost due to a
power supply failure.
Be sure that the power supply is undamaged
and fully seated, or identify and replace the
failed power supply.
Contact your authorized service provider for
replacement parts and service.
No, it is
red
All installed power supplies have failed.
The system may have experienced a
short.
Contact your authorized service provider for
replacement parts and service.
Yes
If the external health LED is green, refer to "Is the Internal Health LED Green? (on page
105)."