HP DL560 HP ProLiant DL560 Server User Guide - Page 107

System Cannot Load SmartStart, SmartStart Fails During Installation, Possible Cause, Possible Solution

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Server Specific Troubleshooting 107 System Cannot Load SmartStart Possible Cause Possible Solution A SmartStart requirement is not met. Check the SmartStart Release Notes provided in the SmartStart Online Reference Information on the SmartStart CD. A CD-ROM drive cable is not Be sure the CD-ROM drive cables are connected to CD-ROM drive. properly connected. Existing software is causing Clear NVRAM and boot drives in RBSU and conflict. reinstall the operating system. IMPORTANT: Clearing NVRAM removes user data from the boot drives. To clear NVRAM and erase the boot drives, select the Advanced Options menu in RBSU, and then select Erase NVRAM/Boot Space Disk. SmartStart Fails During Installation Possible Cause Possible Solution An error occurs during installation. Follow the error information provided. If necessary, clear NVRAM in RBSU and reinstall the operating system. The CMOS is not cleared. Clear NVRAM in RBSU and reinstall the operating system. IMPORTANT: Clearing NVRAM removes user data from the boot drives. To clear NVRAM and erase the boot drives, select the Advanced Options menu in RBSU, and then select Erase NVRAM/Boot Space Disk.

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Server Specific Troubleshooting
107
System Cannot Load SmartStart
Possible Cause
Possible Solution
A SmartStart requirement is
not met.
Check the SmartStart Release Notes provided
in the SmartStart Online Reference
Information on the SmartStart CD.
A CD-ROM drive cable is not
connected to CD-ROM drive.
Be sure the CD-ROM drive cables are
properly connected.
Existing software is causing
conflict.
Clear NVRAM and boot drives in RBSU and
reinstall the operating system.
IMPORTANT:
Clearing NVRAM removes user data from the boot drives. To
clear NVRAM and erase the boot drives, select the
Advanced Options
menu
in RBSU, and then select
Erase NVRAM/Boot Space Disk
.
SmartStart Fails During Installation
Possible Cause
Possible Solution
An error occurs during
installation.
Follow the error information provided. If
necessary, clear NVRAM in RBSU and
reinstall the operating system.
The CMOS is not cleared.
Clear NVRAM in RBSU and reinstall the
operating system.
IMPORTANT:
Clearing NVRAM removes user data from the boot drives. To
clear NVRAM and erase the boot drives, select the
Advanced Options
menu
in RBSU, and then select
Erase NVRAM/Boot Space Disk
.