HP Designjet 70 HP Designjet 70 Printer Series - Quick Reference Guide - Page 41

HP Designjet 70/110plus Printer series-Quick Reference Guide The problem is a flashing tool icon in the front panel (continued) Pattern Explanation USB I/O failure Error code: 64:04 General Jetdirect failure Error code: 04:13 Network I/O failure Error code: 63:04 Parallel I/O failure Error code: 62:04 Solution Unplug power cable, wait a few seconds. Make sure your USB cable is functioning and less than 3 meters long; or connect alternative I/O. Plug in power cable, turn printer on. Unplug the power cable. Remove the HP Jetdirect print server. Make sure the cable is functioning and properly connected to printer and network. Insert the HP Jetdirect print server into the printer, plug in power cable and turn printer on. If the problem persists, please upgrade your HP Jetdirect firmware. Upgrades are available from: http://www.hp.com/support/net_printing/ Unplug power cable, wait a few seconds. Remove the network card and make sure the cable is functioning and properly connected to printer and computer. Plug in power cable and turn printer on. Unplug power cable, wait a few seconds. Make sure your parallel cable is functioning and properly connected to printer and computer. The cable should be less than 5 meters long and should be 1284 compliant. Plug in power cable and turn printer on. If you cannot easily solve the problem, run HP Designjet System Maintenance as described on page 41, and access the HP Instant Support Web site. This is an automated service in which your computer collects information from your printer about status and error conditions, and sends it to HP Web servers. These then display information in your Web browser about how to solve the problems detected. Note that you must have an Internet connection to use HP Instant Supportt 40