HP DeskJet Ink Advantage 5000 User Guide - Page 101

Very low on ink, Cartridge problem, Single cartridge mode, Unable to communicate with printer

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NOTE: Ink from the cartridges is used in the printing process in a number of different ways, including in the initialization process, which prepares the printer and cartridges for printing. In addition, some residual ink is left in the cartridge after it is used. For more information see www.hp.com/go/inkusage . Very low on ink The cartridge identified in the message is very low on ink. Ink level warnings and indicators provide estimates for planning purposes only. When you receive a very low ink warning message, HP recommends having a replacement cartridge available to avoid possible printing delays. You do not need to replace cartridges until the print quality is unacceptable. For information about replacing cartridges, see Replace the cartridges on page 38. For information about ordering cartridges, see Order cartridges on page 40. For information about recycling used ink supplies, see HP inkjet supplies recycling program on page 89. NOTE: Ink from the cartridges is used in the printing process in a number of different ways, including in the initialization process, which prepares the printer and cartridges for printing. In addition, some residual ink is left in the cartridge after it is used. For more information see www.hp.com/go/inkusage . Cartridge problem The cartridge identified in the message is missing, damaged, incompatible, or inserted into the wrong slot in the printer. NOTE: If the cartridge is identified in the message as incompatible, see Order cartridges on page 40 for information about obtaining cartridges for the printer. To solve this problem, try the following solutions. Solutions are listed in order, with the most likely solution first. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. ● Solution 1: Turn the printer off and on Turn off the printer, and then turn it on again. If the problem persists, try the next solution. ● Solution 2: Install the cartridges correctly Make sure all of the cartridges are properly installed. For instructions, see Replace the cartridges on page 38. Single cartridge mode Single cartridge mode is for printing with only one cartridge installed or with a cartridge missing. For more information, see Use single-cartridge mode on page 40. Unable to communicate with printer The computer cannot communicate with the printer because one of the following events has occurred: ● The printer has been turned off. ● The cable connecting the printer, such as a USB cable, has been disconnected. ENWW Very low on ink 95

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NOTE:
Ink from the cartridges is used in the printing process in a number of
different
ways, including in the
initialization process, which prepares the printer and cartridges for printing. In addition, some residual ink is
left in the cartridge after it is used. For more information see
www.hp.com/
go/inkusage
.
Very low on ink
The cartridge
identified
in the message is very low on ink.
Ink level warnings and indicators provide estimates for planning purposes only. When you receive a very low
ink warning message, HP recommends having a replacement cartridge available to avoid possible printing
delays. You do not need to replace cartridges until the print quality is unacceptable.
For information about replacing cartridges, see
Replace the cartridges
on page
38
. For information about
ordering cartridges, see
Order cartridges
on page
40
. For information about recycling used ink supplies, see
HP inkjet supplies recycling program
on page
89
.
NOTE:
Ink from the cartridges is used in the printing process in a number of
different
ways, including in the
initialization process, which prepares the printer and cartridges for printing. In addition, some residual ink is
left in the cartridge after it is used. For more information see
www.hp.com/
go/inkusage
.
Cartridge problem
The cartridge
identified
in the message is missing, damaged, incompatible, or inserted into the wrong slot in
the printer.
NOTE:
If the cartridge is
identified
in the message as incompatible, see
Order cartridges
on page
40
for
information about obtaining cartridges for the printer.
To solve this problem, try the following solutions. Solutions are listed in order, with the most likely solution
first.
If the
first
solution does not solve the problem, continue trying the remaining solutions until the issue is
resolved.
●
Solution 1: Turn the printer
off
and on
Turn
off
the printer, and then turn it on again.
If the problem persists, try the next solution.
●
Solution 2: Install the cartridges correctly
Make sure all of the cartridges are properly installed.
For instructions, see
Replace the cartridges
on page
38
.
Single cartridge mode
Single cartridge mode is for printing with only one cartridge installed or with a cartridge missing.
For more information, see
Use single-cartridge mode
on page
40
.
Unable to communicate with printer
The computer cannot communicate with the printer because one of the following events has occurred:
●
The printer has been turned
off.
●
The cable connecting the printer, such as a USB cable, has been disconnected.
ENWW
Very low on ink
95