HP DeskJet Ink Advantage 5000 User Guide - Page 63

How to Videos, Clear Carriage Jam, gap, grasp the paper with both hands and pull it towards you.

Get HP DeskJet Ink Advantage 5000 PDF manuals and user guides View all HP DeskJet Ink Advantage 5000 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 63 highlights

d. Close the cartridge access door. e. Touch OK on the control panel to continue the current job. To get help from the print display, touch Help from the Home screen, touch How to Videos, and then touch Clear Carriage Jam. 3. If the problem is still not resolved, check the tray area. a. Pull out the paper tray to extend it. b. Carefully turn the printer on its side to expose the bottom of the printer. c. Check the gap in the printer where the input tray was. If there is any jammed paper, reach into the gap, grasp the paper with both hands and pull it towards you. CAUTION: If the paper tears when you are removing it from the rollers, check the rollers and wheels for torn pieces of paper that might be remaining inside the printer. If you do not remove all of the pieces of paper from the printer, more paper jams are likely to occur. d. Carefully turn the printer up again. e. Push the paper tray back in. f. Touch OK on the control panel to continue the current job. ENWW Jams and paper-feed issues 57

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
d.
Close the cartridge access door.
e.
Touch
OK
on the control panel to continue the current job.
To get help from the print display, touch
Help
from the Home screen, touch
How to Videos
, and then
touch
Clear Carriage Jam
.
3.
If the problem is still not resolved, check the tray area.
a.
Pull out the paper tray to extend it.
b.
Carefully turn the printer on its side to expose the bottom of the printer.
c.
Check the gap in the printer where the input tray was. If there is any jammed paper, reach into the
gap, grasp the paper with both hands and pull it towards you.
CAUTION:
If the paper tears when you are removing it from the rollers, check the rollers and
wheels for torn pieces of paper that might be remaining inside the printer.
If you do not remove all of the pieces of paper from the printer, more paper jams are likely to occur.
d.
Carefully turn the printer up again.
e.
Push the paper tray back in.
f.
Touch
OK
on the control panel to continue the current job.
ENWW
Jams and paper-feed issues
57