HP ENVY dv4-5b00 HP Envy dv4 Maintenance and Service Guide - Page 23

Illustrated parts catalog, Service tag

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Page 23 highlights

3 Illustrated parts catalog Service tag When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag. The service tag is located inside the battery bay. See Battery on page 30 for battery removal instructions. Item (1) (2) (3) (4) (5) Description Product name Serial number (s/n) Part number/Product number (p/n) Warranty period Model description (select models only) Function This is the product name affixed to the front of the computer. This is an alphanumeric identifier that is unique to each product. This number provides specific information about the product's hardware components. The part number helps a service technician to determine what components and parts are needed. This number describes the duration of the warranty period for the computer. This is the alphanumeric identifier used to locate documents, drivers, and support for the computer. Service tag 15

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3
Illustrated parts catalog
Service tag
When ordering parts or requesting information, provide the computer serial number and model
description provided on the service tag. The service tag is located inside the battery bay. See
Battery
on page
30
for battery removal instructions.
Item
Description
Function
(1)
Product name
This is the product name affixed to the front of
the computer.
(2)
Serial number (s/n)
This is an alphanumeric identifier that is unique to
each product.
(3)
Part number/Product number (p/n)
This number provides specific information about the
product's hardware components. The part number
helps a service technician to determine what
components and parts are needed.
(4)
Warranty period
This number describes the duration of the warranty
period for the computer.
(5)
Model description (select models only)
This is the alphanumeric identifier used to locate
documents, drivers, and support for the computer.
Service tag
15