HP Engage Go 13.5 Maintenance and Service Guide - Page 105

Statement of memory volatility, Table 11-1

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Table 11-1 Troubleshooting steps for nonvolatile memory usage (continued) Nonvolatile memory type Amount (Size) Does this memory store customer data? Does this memory retain data when power is removed? What is the purpose of this memory? How is data entered into How is this memory this memory? write-protected? DIMM Serial 256 bytes per No Yes Stores DIMM SPD is Data cannot be Presence memory memory programmed by the written to this Detect (SPD) module, 128 module memory vendor. memory when the configuration bytes information. module is installed data programmabl in a computer. e (not The specific write- customer protection method accessible) varies by memory vendor. System BIOS 9 MB Yes Yes Stores system BIOS code and computer configuration data. System BIOS code is programmed at the factory. Code is updated when the system BIOS is updated. Configuration data and settings are entered using the Computer Setup (BIOS) or a custom utility. NOTE: Writing data to this ROM in an inappropriate manner can render the computer nonfunctional. A utility must be used for writing data to this memory and is available on the HP website; go to http://www.hp.com/ support. Select Find your product, and then follow the onscreen instructions. Intel 1.5 MB or 7 MB Yes Yes Management Engine Firmware (present only in select Elite or Z models. For more information, go to http://www.hp.com/ support. Select Identify your product for manuals and specific product information, and then follow the on-screen instructions.) Stores Management Engine Code, Settings, Provisioning Data and iAMT thirdparty data store. Management Engine Code is programmed at the factory. Code is updated via Intel secure firmware update utility. Unique Provisioning Data can be entered at the factory or by an administrator using the Management Engine (MEBx) setup utility. The third-party data store contents can be populated by a remote management console or local applications that have been registered by an administrator to have access to the space. The Intel chipset is configured to enforce hardware protection to block all direct read-write access to this area. An Intel utility must be used for updating the firmware. Only firmware updates digitally signed by Intel can be applied using this utility. Bluetooth flash 2 megabits No Yes Stores Bluetooth flash is A utility must be used (select Bluetooth programmed at the for writing data to this products only) configuration factory. Tools for writing memory and is made and data to this memory are available through firmware. not publicly available but newer versions of can be obtained from the the driver whenever silicon vendor. the flash requires an upgrade. 98 Chapter 11 Statement of memory volatility

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Table 11-1
Troubleshooting steps for nonvolatile memory usage
(continued)
Nonvolatile
memory type
Amount (Size)
Does this
memory
store
customer
data?
Does this
memory
retain data
when
power is
removed?
What is the
purpose of
this
memory?
How is data entered into
this memory?
How is this memory
write-protected?
DIMM Serial
Presence
Detect (SPD)
configuration
data
256 bytes per
memory
module, 128
bytes
programmabl
e (not
customer
accessible)
No
Yes
Stores
memory
module
information.
DIMM SPD is
programmed by the
memory vendor.
Data cannot be
written to this
memory when the
module is installed
in a computer.
The specific write-
protection method
varies by memory
vendor.
System BIOS
9 MB
Yes
Yes
Stores
system BIOS
code and
computer
configuration
data.
System BIOS code is
programmed at the
factory. Code is updated
when the system BIOS is
updated. Configuration
data and settings
are entered using the
Computer Setup (BIOS)
or a custom utility.
NOTE:
Writing data
to this ROM in an
inappropriate manner
can render the
computer
nonfunctional.
A utility must be
used for writing
data to this memory
and is available on
the HP website; go
to
support
. Select
Find
your product
, and
then follow the on-
screen instructions.
Intel
Management
Engine
Firmware
(present only in
select Elite or
Z models. For
more
information, go
to
support
.
Select
Identify
your product
for manuals
and specific
product
information
,
and then follow
the on-screen
instructions.)
1.5 MB or 7 MB
Yes
Yes
Stores
Management
Engine Code,
Settings,
Provisioning
Data and
iAMT third-
party data
store.
Management Engine
Code is programmed
at the factory. Code is
updated via Intel secure
firmware update utility.
Unique Provisioning Data
can be entered at
the factory or by
an administrator using
the Management Engine
(MEBx) setup utility.
The third-party data
store contents can be
populated by a remote
management console or
local applications that
have been registered by
an administrator to have
access to the space.
The Intel chipset is
configured to enforce
hardware protection
to block all direct
read-write access
to this area. An
Intel utility must be
used for updating
the firmware. Only
firmware updates
digitally signed by
Intel can be applied
using this utility.
Bluetooth flash
(select
products only)
2 megabits
No
Yes
Stores
Bluetooth
configuration
and
firmware.
Bluetooth flash is
programmed at the
factory. Tools for writing
data to this memory are
not publicly available but
can be obtained from the
silicon vendor.
A utility must be used
for writing data to this
memory and is made
available through
newer versions of
the driver whenever
the flash requires an
upgrade.
98
Chapter 11
Statement of memory volatility