HP Engage Go 13.5 Maintenance and Service Guide - Page 86

Table 7-1, 41B-Device in PCI Express Slot Failed

Page 86 highlights

Table 7-1 POST numeric codes and text messages (continued) Control panel message Description 3F1-Hard Disk 1 Error Hard disk 1 error. 3F2-Hard Disk 2 Error Hard disk 2 error. 400-Serial Port A Address Conflict Detected Both external and internal serial ports are assigned to the same resources. 401-Serial Port B Address Conflict Detected Both external and internal serial ports are assigned to the same resources. 402-Serial Port C Address Conflict Detected Both external and internal serial ports are assigned to the same resources. 403-Serial Port D Address Conflict Detected Both external and internal serial ports are assigned to the same resources. 419-Out of Memory Space for Option ROMs 41A-Front USB1/USB2 Not Connected 41B-Device in PCI Express Slot Failed To Initialize 43A-USB Type-C I2C Not Connected 43B-More Than One USB type-C Cards Are Installed Recently added PCI expansion card contains an option ROM too large to download during POST. Front USB cable has been detached or unseated from system board. There is an incompatibility or problem with a PCIe device and the system or PCIe link could not be configured to a valid bus width or speed. Cable is required between I2C on card and USB-C® on the system board. More than one USB Type-C card is installed. Recommended action 1. Check and/or replace cables. 2. Clear CMOS. 3. Replace the hard disk drive. 1. Check and/or replace cables. 2. Clear CMOS. 3. Replace the hard disk drive. 1. Remove any serial port expansion cards. 2. Clear CMOS. 3. Reconfigure card resources and/or run Computer Setup or Windows utilities. 1. Remove any serial port expansion cards. 2. Clear CMOS. 3. Reconfigure card resources and/or run Computer Setup or Windows utilities. 1. Remove any serial port expansion cards. 2. Clear CMOS. 3. Reconfigure card resources and/or run Computer Setup or Windows utilities. 1. Remove any serial port expansion cards. 2. Clear CMOS. 3. Reconfigure card resources and/or run Computer Setup or Windows utilities. If a PCI expansion card was recently added, remove it to see if the problem remains. Reconnect or replace front USB cable. Try rebooting the system. If the error reoccurs, the device might not work with this system Install cable between I2C on card and USB-C on the system board. Remove USB Type-C card so only one is installed. POST numeric codes and text messages 79

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Table 7-1
POST numeric codes and text messages
(continued)
Control panel message
Description
Recommended action
3F1–Hard Disk 1 Error
Hard disk 1 error.
1.
Check and/or replace cables.
2.
Clear CMOS.
3.
Replace the hard disk drive.
3F2–Hard Disk 2 Error
Hard disk 2 error.
1.
Check and/or replace cables.
2.
Clear CMOS.
3.
Replace the hard disk drive.
400-Serial Port A Address Conflict
Detected
Both external and internal serial ports
are assigned to the same resources.
1.
Remove any serial port expansion
cards.
2.
Clear CMOS.
3.
Reconfigure card resources and/or
run Computer Setup or Windows
utilities.
401-Serial Port B Address Conflict
Detected
Both external and internal serial ports
are assigned to the same resources.
1.
Remove any serial port expansion
cards.
2.
Clear CMOS.
3.
Reconfigure card resources and/or
run Computer Setup or Windows
utilities.
402-Serial Port C Address Conflict
Detected
Both external and internal serial ports
are assigned to the same resources.
1.
Remove any serial port expansion
cards.
2.
Clear CMOS.
3.
Reconfigure card resources and/or
run Computer Setup or Windows
utilities.
403-Serial Port D Address Conflict
Detected
Both external and internal serial ports
are assigned to the same resources.
1.
Remove any serial port expansion
cards.
2.
Clear CMOS.
3.
Reconfigure card resources and/or
run Computer Setup or Windows
utilities.
419-Out of Memory Space for Option
ROMs
Recently added PCI expansion card
contains an option ROM too large to
download during POST.
If a PCI expansion card was recently
added, remove it to see if the problem
remains.
41A-Front USB1/USB2 Not Connected
Front USB cable has been detached or
unseated from system board.
Reconnect or replace front USB cable.
41B-Device in PCI Express Slot Failed To
Initialize
There is an incompatibility or problem
with a PCIe device and the system or
PCIe link could not be configured to a
valid bus width or speed.
Try rebooting the system. If the error
reoccurs, the device might not work with
this system
43A-USB Type-C I2C Not Connected
Cable is required between I2C on card
and USB-C® on the system board.
Install cable between I2C on card and
USB-C on the system board.
43B-More Than One USB type-C Cards
Are Installed
More than one USB Type-C card is
installed.
Remove USB Type-C card so only one is
installed.
POST numeric codes and text messages
79