HP Engage Go 13.5 Maintenance and Service Guide - Page 6

Accessing HP PC Hardware Diagnostics Windows from the Start menu select products only

Page 6 highlights

Computer Setup Security...59 Computer Setup Advanced ...65 7 POST error messages ...75 POST numeric codes and text messages ...75 Interpreting POST diagnostic front panel lights and audible codes...81 8 Password security and resetting CMOS...84 Changing a setup or power-on password...84 Deleting a setup or power-on password ...84 9 Backing up, restoring, and recovering...86 Backing up information and creating recovery media...86 Using Windows tools for backing up...86 Using the HP Cloud Recovery Download Tool to create recovery media (select products only 86 Restoring and recovering your system...87 Creating a system restore ...87 Restoring and recovery methods ...87 Recovering using HP Recovery media...87 Changing the computer boot order ...88 Using HP Sure Recover (select products only)...88 10 Using HP PC Hardware Diagnostics...89 Using HP PC Hardware Diagnostics Windows (select products only 89 Using an HP PC Hardware Diagnostics Windows hardware failure ID code 89 Accessing HP PC Hardware Diagnostics Windows...89 Accessing HP PC Hardware Diagnostics Windows from HP Help and Support (select products only) ...89 Accessing HP PC Hardware Diagnostics Windows from Support Assistant 90 Accessing HP PC Hardware Diagnostics Windows from the Start menu (select products only 90 Downloading HP PC Hardware Diagnostics Windows...90 Downloading the latest HP PC Hardware Diagnostics Windows version from HP 90 Downloading the HP PC Hardware Diagnostics Windows from the Microsoft Store 90 Downloading HP Hardware Diagnostics Windows by product name or number (select products only) ...91 Installing HP PC Hardware Diagnostics Windows...91 Using HP PC Hardware Diagnostics UEFI ...91 Using an HP PC Hardware Diagnostics UEFI hardware failure ID code 91 Starting HP PC Hardware Diagnostics UEFI ...92 Downloading HP PC Hardware Diagnostics UEFI to a USB flash drive 92 Downloading the latest HP PC Hardware Diagnostics UEFI version 92 Downloading HP PC Hardware Diagnostics UEFI by product name or number (select products only) ...93 Using Remote HP PC Hardware Diagnostics UEFI settings (select products only 93 Downloading Remote HP PC Hardware Diagnostics UEFI ...93 Downloading the latest Remote HP PC Hardware Diagnostics UEFI version 93 Downloading Remote HP PC Hardware Diagnostics UEFI by product name or number 93 Customizing Remote HP PC Hardware Diagnostics UEFI settings 94 vi

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Computer Setup Security
....................................................................................................................................................................................................
59
Computer Setup Advanced
...............................................................................................................................................................................................
65
7
POST error messages
...................................................................................................................................................................................................................
75
POST numeric codes and text messages
................................................................................................................................................................
75
Interpreting POST diagnostic front panel lights and audible codes
......................................................................................................
81
8
Password security and resetting CMOS
........................................................................................................................................................................
84
Changing a setup or power-on password
................................................................................................................................................................
84
Deleting a setup or power-on password
...................................................................................................................................................................
84
9
Backing up, restoring, and recovering
..............................................................................................................................................................................
86
Backing up information and creating recovery media
...................................................................................................................................
86
Using Windows tools for backing up
.................................................................................................................................................................
86
Using the HP Cloud Recovery Download Tool to create recovery media (select products only)
.........................
86
Restoring and recovering your system
.......................................................................................................................................................................
87
Creating a system restore
.......................................................................................................................................................................................
87
Restoring and recovery methods
........................................................................................................................................................................
87
Recovering using HP Recovery media
.............................................................................................................................................................
87
Changing the computer boot order
..................................................................................................................................................................
88
Using HP Sure Recover (select products only)
..........................................................................................................................................
88
10
Using HP PC Hardware Diagnostics
................................................................................................................................................................................
89
Using HP PC Hardware Diagnostics Windows (select products only)
................................................................................................
89
Using an HP PC Hardware Diagnostics Windows hardware failure ID code
.......................................................................
89
Accessing HP PC Hardware Diagnostics Windows
..............................................................................................................................
89
Accessing HP PC Hardware Diagnostics Windows from HP Help and Support (select products
only)
...............................................................................................................................................................................................................................
89
Accessing HP PC Hardware Diagnostics Windows from Support Assistant
.........................................................
90
Accessing HP PC Hardware Diagnostics Windows from the Start menu (select products only)
............
90
Downloading HP PC Hardware Diagnostics Windows
........................................................................................................................
90
Downloading the latest HP PC Hardware Diagnostics Windows version from HP
.............................................
90
Downloading the HP PC Hardware Diagnostics Windows from the Microsoft Store
.......................................
90
Downloading HP Hardware Diagnostics Windows by product name or number (select products
only)
................................................................................................................................................................................................................................
91
Installing HP PC Hardware Diagnostics Windows
...................................................................................................................................
91
Using HP PC Hardware Diagnostics UEFI
.................................................................................................................................................................
91
Using an HP PC Hardware Diagnostics UEFI hardware failure ID code
...................................................................................
91
Starting HP PC Hardware Diagnostics UEFI
...............................................................................................................................................
92
Downloading HP PC Hardware Diagnostics UEFI to a USB flash drive
...................................................................................
92
Downloading the latest HP PC Hardware Diagnostics UEFI version
.............................................................................
92
Downloading HP PC Hardware Diagnostics UEFI by product name or number (select products
only)
...............................................................................................................................................................................................................................
93
Using Remote HP PC Hardware Diagnostics UEFI settings (select products only)
...................................................................
93
Downloading Remote HP PC Hardware Diagnostics UEFI
...............................................................................................................
93
Downloading the latest Remote HP PC Hardware Diagnostics UEFI version
.........................................................
93
Downloading Remote HP PC Hardware Diagnostics UEFI by product name or number
................................
93
Customizing Remote HP PC Hardware Diagnostics UEFI settings
............................................................................................
94
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