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HP Officejet Pro 8000 User Guide - Page 135

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Index A accessibility mobility 9 support 9 visual 9 accessories installation 13 ordering 97 part numbers 97 self-test diagnostic page 41 turning on in printer driver 14 warranty 100 acoustic emissions 115 Add Printer installation 46 administrator management tools 31 settings 33 after the support period 105 C calibrate linefeed 64 cancel print job 29 capacity trays 20 cards guidelines 17 sizes supported 19 tray supported 20 cartridges. See ink cartridges colors bleeding 72 do not line up 73 printing incorrectly 72 specifications 114 troubleshooting 72 connections changing Ethernet to wireless 53 changing USB to wireless (Mac OS X) 53 changing USB to wireless (Windows) 52 features available 11 connectors, locating 11 control panel administrator settings 33 illustration 92 lights, understanding 92 locating 10 customer support electronic 99 phone support 102 warranty 105 D Declaration of Conformity (DOC) 121 device administer 33 back view 11 configuration page 41 configuring (Mac OS X) 47 configuring (Windows) 43 connection, changing 52 control panel 10 front view 10 getting started 7 lights 92 maintaining 57 management tools 34 monitoring 32 network configuration report 41 parts 9 printer sharing 12 reinstalling software 54 resources, addtional 7 self-test page 40 sharing (Mac OS X) 47 sharing (Windows) 44 troubleshooting 57 turning off 12 uninstalling software 54 using 15 wireless communication 48 wireless status report 41 DOC. See Declaration of Conformity documentation, other resources 7 dots per inch (dpi) printing 114 dpi. See dots per inch driver version 102 duplexer clearing jams 86 installation 13 locating 11 margins, minimum 22 paper types and weights supported 20 paper-sizes supported 18 turning on in printer driver 14 using 25 duty cycle 112 E electrical specifications. See specifications embedded Web server about 34 administrator settings 33 cannot open 76 opening 34 pages 35 system requirements 114 envelopes guidelines 17 sizes supported 19 tray supported 20 environmental programs European Union equipment disposal 124 material safety data 123 paper use 123 plastics 123 recycling program 123 environmental specifications. See specifications Ethernet connections 11 network port, locating 11 European Union, equipment disposal 124 131

Section	Page
Contents	5
Get started	11
Find other resources for the product	11
Find the device model number	12
Accessibility	13
Understand the device parts	13
Front view	14
Control panel	14
Back view	15
Connection information	15
Turn off the device	16
Eco-Tips	16
Install the accessories	17
Install the duplexer	17
Install Tray 2	17
Turn on accessories in the printer driver	18
To turn on accessories on Windows computers	18
To turn on accessories on Macintosh computers	18
Use the device	19
Select print media	19
Recommended papers for printing	19
Tips for selecting and using print media	21
Understand specifications for supported media	22
Understand supported sizes	22
Understand supported media types and weights	24
Set minimum margins	25
Load media	26
Configure trays	27
Change print settings	28
To change settings from an application for current jobs (Windows)	29
To change default settings for all future jobs (Windows)	29
To change settings (Mac OS X)	29
Print on both sides (duplexing)	29
Guidelines for printing on both sides of a page	30
Perform duplexing	30
Print on special and custom-sized media	31
Print borderless	32
To print a borderless document (Windows)	32
To print a borderless document (Mac OS X)	32
Print a Web page (Windows only)	33
Cancel a print job	33
Configure and manage	35
Manage the device	35
Monitor the device	36
Administer the device	37
Use device management tools	38
Embedded Web server	38
To open the embedded Web server	38
Embedded Web server pages	39
HP Toolbox (Windows)	40
Open the HP Toolbox	40
HP Toolbox tabs	41
Network Toolbox	42
Use the HP Solution Center (Windows)	42
HP Printer Utility (Mac OS X)	42
Open the HP Printer Utility	42
HP Printer Utility panels	43
Use the HP Device Manager	44
Understand the self-test diagnostic page	44
Understand the network configuration or wireless (some models only) status report	45
Configure the device (Windows)	47
Direct connection	47
To install the software before connecting the device (recommended)	47
To connect the device before installing the software	47
To share the device on a locally shared network	48
Network connection	48
Install the device on a network	49
Install the device software on client computers	49
Install the printer driver using Add Printer	50
Install the device in a pure IPV6 network environment	50
Configure the device (Mac OS X)	51
To install the software for network or direct connection	51
To share the device on a locally shared network	51
Set up the device for wireless communication (some models only)	52
Understand 802.11 wireless network settings	53
To set up wireless communication using the installer (Windows)	54
To set up the device for wireless communication using the installer (Mac OS X)	54
Connect the device using an ad hoc wireless network connection	55
To turn off wireless communication	55
Configure your firewall to work with HP devices	55
Change the connection method	56
Guidelines for ensuring wireless network security	57
To add hardware addresses to a wireless access point	57
Other guidelines	57
Uninstall and reinstall the software	58
Maintain and troubleshoot	61
Supported ink cartridges	61
Replace the ink cartridges	62
Maintain the printheads	63
To check printhead health	63
To print the print quality diagnostic page	63
To align the printheads	65
To clean the printheads	65
To clean the printhead contacts manually	66
To calibrate the linefeed	68
To replace the printheads	68
Store printing supplies	70
Store ink cartridges	70
Store printheads	70
Troubleshooting tips and resources	70
Solve printing problems	71
The device shuts down unexpectedly	71
The device is not responding (nothing prints)	71
Printer lights are blinking	72
Device takes a long time to print	72
Placement of the text or graphics is wrong	73
The device prints half a page, then ejects the paper	73
Device is printing from the wrong input tray	74
Poor print quality and unexpected printouts	74
General print quality troubleshooting	74
Meaningless characters print	75
Ink is smearing	75
Ink is not filling the text or graphics completely	76
Output is faded or dull colored	76
Colors are printing as black and white	76
Wrong colors are printing	76
Printout shows bleeding colors	76
The printout has a horizontal band of distortion near the bottom of a borderless print	77
Colors do not line up properly	77
Text or graphics are streaked	78
Something on the page is missing or incorrect	78
Solve paper-feed problems	78
Optional Tray 2 cannot be inserted	78
Media stops halfway	78
Another paper-feed problem is occurring	78
Solve device management problems	80
Embedded Web server cannot be opened	80
Solve network problems	81
Solve wireless problems	81
Basic wireless troubleshooting	82
Advanced wireless troubleshooting	82
Make sure your computer is connected to your network	83
Make sure that the HP device is connected to your network	84
Check to see if the firewall software is blocking communication	85
Make sure the HP device is online and ready	85
Your wireless router is using a hidden SSID	86
Make sure the wireless version of the HP device is set as the default printer driver (Windows only)	86
Make sure the HP Network Devices Support service is running (Windows only)	86
Add hardware addresses to a wireless access point (WAP)	87
Troubleshoot installation issues	87
Hardware installation suggestions	87
Software installation suggestions	88
Solve network problems	88
Clear jams	90
Clear a jam in the device	90
Tips for avoiding jams	91
Errors	91
Printhead(s) Missing - The following printhead appears to be missing, not detected, or incorrectly i ...	92
Incompatible Printhead - The following printhead is not intended for use in this printer	92
Printhead problem - The following printhead has a problem	92
Device Disconnected	92
Replace Cartridge(s) Soon - Replace the following cartridge soon	92
Cartridge Problem - The following cartridge appears to be missing or damaged	93
Cartridge Problem - The following cartridge must be replaced	93
Paper Mismatch - Paper detected does not match paper size or type selected	93
The cartridge cradle cannot move. Please turn device power off. Check device for paper jam or other ...	93
Paper Jam - There is a paper jam (or misfeed). Clear the jam and press the Resume button on the prin ...	93
The printer is out of paper. Load more paper and press the Resume button on the front of the printer	93
Incompatible Cartridge(s) - The following cartridge is not intended for use in this printer.	94
Printer Offline - Your printer is currently offline	94
Printer Paused - Your printer is currently paused	94
Document failed to print - The job failed to print due to an error in the printing system	95
General printer error	95
Control-panel lights reference	96
Interpreting control-panel lights	96
HP supplies and accessories	101
Order printing supplies online	101
Accessories	101
Supplies	102
Ink cartridges and printheads	102
HP media	102
Support and warranty	103
Obtain electronic support	103
Hewlett-Packard limited warranty statement	104
Ink cartridge warranty information	105
Obtain HP telephone support	106
Before you call	106
Support process	106
HP support by phone	107
Phone support period	107
Telephone support numbers	108
Placing a call	109
After the phone support period	109
Additional warranty options	109
HP Quick Exchange Service (Japan)	110
HP Korea customer support	110
Prepare the device for shipment	111
Remove the ink cartridges and printheads before shipment	111
Pack the device	113
Device specifications	115
Physical specifications	115
Product features and capacities	116
Processor and memory specifications	116
System requirements	116
Network protocol specifications	117
Embedded Web server specifications	118
Print resolution	118
Environmental specifications	118
Electrical specifications	118
Acoustic emission specifications (print in Draft mode, noise levels per ISO 7779)	119
Regulatory information	120
FCC statement	120
Notice to users in Korea	121
VCCI (Class B) compliance statement for users in Japan	121
Notice to users in Japan about the power cord	121
Toxic and hazardous substance table	121
Regulatory information for wireless products	122
Exposure to radio frequency radiation	122
Notice to users in Brazil	122
Notice to users in Canada	122
Notice to users in Taiwan	123
European Union regulatory notice	124
Regulatory model number	124
Declaration of conformity	125
Environmental product stewardship program	127
Paper use	127
Plastics	127
Material safety data sheets	127
Recycling program	127
HP inkjet supplies recycling program	127
Disposal of waste equipment by users in private households in the European Union	128
Power consumption	129
Chemical Substances	129
Third-party licenses	130

Match case Limit results 1 per page

Index

accessibility

mobility 9

support 9

visual 9

accessories

installation 13

ordering 97

part numbers 97

self-test diagnostic page 41

turning on in printer driver 14

warranty 100

acoustic emissions 115

Add Printer installation 46

administrator

management tools 31

settings 33

after the support period 105

calibrate linefeed

cancel

print job 29

capacity

trays 20

cards

guidelines 17

sizes supported 19

tray supported 20

cartridges.

See

ink cartridges

colors

bleeding 72

do not line up 73

printing incorrectly 72

specifications 114

troubleshooting 72

connections

changing Ethernet to

wireless 53

changing USB to wireless

(Mac OS X) 53

changing USB to wireless

(Windows) 52

features available 11

connectors, locating 11

control panel

administrator settings 33

illustration 92

lights, understanding 92

locating 10

customer support

electronic 99

phone support 102

warranty 105

Declaration of Conformity

(DOC) 121

device

administer 33

back view 11

configuration page 41

configuring (Mac OS X) 47

configuring (Windows) 43

connection, changing 52

control panel 10

front view 10

getting started 7

lights 92

maintaining 57

management tools 34

monitoring 32

network configuration

report 41

parts 9

printer sharing 12

reinstalling software 54

resources, addtional 7

self-test page 40

sharing (Mac OS X) 47

sharing (Windows) 44

troubleshooting 57

turning off 12

uninstalling software 54

using 15

wireless communication 48

wireless status report 41

DOC.

See

Declaration of

Conformity

documentation, other

resources 7

dots per inch (dpi)

printing 114

dpi.

See

dots per inch

driver

version 102

duplexer

clearing jams 86

installation 13

locating 11

margins, minimum 22

paper types and weights

supported 20

paper-sizes supported 18

turning on in printer driver 14

using 25

duty cycle 112

electrical specifications.

See

specifications

embedded Web server

about 34

administrator settings 33

cannot open 76

opening 34

pages 35

system requirements 114

envelopes

guidelines 17

sizes supported 19

tray supported 20

environmental programs

European Union equipment

disposal 124

material safety data 123

paper use 123

plastics 123

recycling program 123

environmental specifications.

See

specifications

Ethernet

connections 11

network port, locating 11

European Union, equipment

disposal 124

131