Home > HP Manuals > Laser Printers > HP P2015 > Manual Viewer

HP P2015 Service Manual

HP P2015 - LaserJet B/W Laser Printer Manual

Get HP P2015 - LaserJet B/W Laser Printer manuals and user guides
UPC - 882780491984
Free HP P2015 manuals!

HP P2015 manual table of contents:

  • HP P2015 | Service Manual - Page 1
    HP LaserJet P2015 Series Service Manual
  • HP P2015 | Service Manual - Page 2
  • HP P2015 | Service Manual - Page 3
    HP LaserJet P2015 Series Service Manual
  • HP P2015 | Service Manual - Page 4
    ... without notice. The only warranties for HP products and services are set forth in the express ... and services. Nothing herein should be construed as constituting an additional warranty. HP shall ... and instructions marked on the product. Use only a grounded electrical outlet when connecting the printer...
  • HP P2015 | Service Manual - Page 5
    Table of contents 1 Product information Product features ...2 HP LaserJet P2015 printer ...2 HP LaserJet P2015d printer ...2 HP LaserJet P2015n printer ...3 HP LaserJet P2015dn printer ...3 HP LaserJet P2015x printer ...3 Identify product ...
  • HP P2015 | Service Manual - Page 6
    ... printer software ...21 Supported operating systems ...21 Drivers ...21 Windows printer drivers ...21 Macintosh printer driver ...21 Driver downloads ...21 Installing software... Status page ...25 Network Configuration page ...25 3 Manage the printer HP ToolboxFX ...28 To view HP ToolboxFX...
  • HP P2015 | Service Manual - Page 7
    ... Duplexer tray (HP LaserJet P2015d, P2015dn, and P2015x printers only) ...89... Memory-tag-reader assembly ...99 Duplex-drive PCA (HP LaserJet P2015d...-drive gears (HP LaserJet P2015d, P2015dn, and P2015x printers only) ...104 Duplex solenoid (HP LaserJet P2015d, P2015dn, and P2015x printers only) ...106...
  • HP P2015 | Service Manual - Page 8
    ... Garbled, incorrect, or incomplete text ...153 Missing graphics or text, or blank pages ...153 Page format is different from another HP LaserJet printer ...154 Graphics quality ...154 Image problem solving ...155 Light print or faded ...155 Toner specks ...155...
  • HP P2015 | Service Manual - Page 9
    ... addendum Consumables and accessories ...252 10/100 networking print servers ...252 HP print cartridges ...253 HP policy on non... Service and support Hardware service ...260 Extended warranty ...260 Guidelines for repacking the printer ...261 How to contact HP ...261 Appendix C Printer specifications ...
  • HP P2015 | Service Manual - Page 10
    Appendix E Warranty and licensing Hewlett-Packard limited warranty statement ...276 Hewlett-Packard software license agreement ...277 Limited warranty for print cartridge ...278 Index ...279 viii ENWW
  • HP P2015 | Service Manual - Page 11
    1 Product information This chapter provides information on the following topics Product features Identify product parts Control panel Supported paper and other media Load media ENWW 1
  • HP P2015 | Service Manual - Page 12
    ... are the standard configurations for the HP LaserJet P2015 Series printers. HP LaserJet P2015 printer 27 ppm (Letter-size), 26 ppm (A4-size) First page out in ... LaserJet P2015d printer includes all of the features of the HP LaserJet P2015 plus automatic two-sided (duplex) printing. ...
  • HP P2015 | Service Manual - Page 13
    HP LaserJet P2015n printer The HP LaserJet P2015n printer includes all of the features of the HP LaserJet P2015 plus an HP internal network port. HP LaserJet P2015dn printer The HP LaserJet P2015dn printer includes all of the features of the HP LaserJet P2015d plus an HP internal ...
  • HP P2015 | Service Manual - Page 14
    Identify product parts The following illustrations identify the components of the HP LaserJet P2015 Series printers. The HP LaserJet P2015dn model is shown. Figure 1-1 HP LaserJet P2015dn, front view 1 2 3 4 5 6 7 8 Output ...
  • HP P2015 | Service Manual - Page 15
    3 4 5 6 7 8 Automatic two-sided-printing media-size selector (duplex models only) HP internal network port (network-ready models only) USB port Rear automatic two-sided path door (duplex models only) Jam-clearing levers Serial number ENWW Identify product parts 5
  • HP P2015 | Service Manual - Page 16
    ... that identify the printer status. 1 2 3 4 5 6 7 Jam light: Indicates that there is a jam in the printer. Toner light: When the print cartridge is low, the Toner light illuminates. When the print cartridge is out of the printer, the Toner light blinks. Paper out light: Indicates that ...
  • HP P2015 | Service Manual - Page 17
    Supported paper and other media The HP LaserJet P2015 Series printer can use a variety of paper and other print ... by the Hewlett-Packard warranty or service agreements. Optimize print quality for media types The HP LaserJet P2015 Series printers provide a number of print modes that allow the unit to...
  • HP P2015 | Service Manual - Page 18
    ...laser printers. HP media HP recommends a variety of media. See the HP LaserJet Printer Family Print Media Guide (http://www.hp.com/support/ljpaperguide/) for ... printers. Use only transparencies that are specified for use with HP LaserJet printers. Do not use photo paper intended for...
  • HP P2015 | Service Manual - Page 19
    ... of 200°C (392°F) for 0.1 second. HP produces a selection of media that is designed for the HP LaserJet P2015 Series printers. Do not use letterhead paper that uses low temperature dyes or thermography. Preprinted forms or letterhead must use inks ...
  • HP P2015 | Service Manual - Page 20
    ... curl and should not contain air. Envelopes that trap air may cause problems. Do not use envelopes that contain clasps, snaps, tie strings, ... folds over to seal must use adhesives compatible with the heat and pressure in the printer: 200°C (392°F). The extra flaps and strips might cause wrinkling, ...
  • HP P2015 | Service Manual - Page 21
    ...is too heavy might cause misfeeds, stacking problems, paper jams, poor toner fusing, poor print quality, or excessive...order to achieve adequate toner adhesion. NOTE Some page-to-page variation is normal when printing with laser printers. This variation cannot be observed when printing on plain paper....
  • HP P2015 | Service Manual - Page 22
    ● When the form is preprinted, be careful not to change the moisture content of the paper, and do not use materials that change the paper's electrical or handling properties. Seal the forms in moisture-proof wrap to prevent moisture changes during storage. Avoid processing preprinted forms that ...
  • HP P2015 | Service Manual - Page 23
    ...way, a jam might occur. Tray 1 Tray 1 is accessed from the front of the printer. The printer prints from tray 1 before attempting to print from other... different from the remainder of the document. Media guides ensure that the media is correctly fed into the printer and that the print is not skewed (...
  • HP P2015 | Service Manual - Page 24
    ... facing down. Media guides ensure that the media feeds correctly into the printer and that the print ... multiple sheets of media from feeding through the printer at one time. Straight-through output ... 1, tray 2, or optional tray 3, the media exits the printer through the straight-through output path....
  • HP P2015 | Service Manual - Page 25
    ... have enabled manual feed, press the Go button to print. Media type and tray loading The HP LaserJet P2015 Series has the following tray priority: 1. 2. 3. Tray 1 (if open) Tray 3 (if attached) Tray 2 Minimum media dimensions are 76 x 127 mm ...
  • HP P2015 | Service Manual - Page 26
    ... to 27 lb) 90 to 105 g/m2 (24 to 28 lb) 4-mil, 0.1 Monochrome Overhead 75 to 104 g/m2 (20 to 27 lb) Media quantity Driver settings Paper orientation Output Normal Up to 250 sheets Plain or unspecified Cardstock N/A Output bin Heavy Up to 250 sheets N/A Straight-through output door Straight-...
  • HP P2015 | Service Manual - Page 27
    2 Installation ● ● ● ● ● Site preparation Package contents Install tray 3 Install printer software Printer information pages ENWW 17
  • HP P2015 | Service Manual - Page 28
    Site preparation Place the printer on a sturdy, level surface that meets the following environmental requirements Temperature: 15°C to 32.5..., open flames, ammonia fumes, and air vents. Clearance: Allow sufficient space around the printer for access. Ventilation: Ensure that the printer is located ...
  • HP P2015 | Service Manual - Page 29
    Package contents Figure 2-1 Package contents on page 19 shows the package contents for the HP LaserJet P2015 Series printer. Figure 2-1 Package contents 1 2 3 HP LaserJet P2015 Series printer Software and user documentation CD-ROM Power cable ENWW Package contents 19
  • HP P2015 | Service Manual - Page 30
    ...1. 2. 3. 4. 5. On the Windows task bar, click Start, click Settings, and then click Printers. Right-click the HP LaserJet P2015 icon. Click Properties. Click the Device Settings tab. Windows 2000/XP: Under Installable Options, change Tray 3 to ...
  • HP P2015 | Service Manual - Page 31
    ... printer driver The software CD-ROM that came with the printer includes an HP LaserJet P2015 Series driver for Macintosh OS X V10.2.8, V10.3.9, and V10.4.3 Driver downloads The latest printer drivers and printing software for your HP LaserJet printer are available on the ...
  • HP P2015 | Service Manual - Page 32
    ... to work plus HP ToolboxFX HP LaserJet P2015 Series PCL 6 driver. HP ToolboxFX. Allows ...fonts help ensure WYSIWYG printing. HP LaserJet P2015 Series printer documentation. A list of documentation, which... following is a list of available components HP LaserJet P2015 Series PCL 6 driver Screen Fonts. ...
  • HP P2015 | Service Manual - Page 33
    ... drop-down list. Select the HP LaserJet P2015 Series printer name that matches the mDNS ... Uninstaller Use the Uninstall icon in the HP LaserJet P2015 Series printer program group to select and... from a Windows machine. 1. 2. 3. From the Start menu, in the HP LaserJet P2015 Series program group, click ...
  • HP P2015 | Service Manual - Page 34
    ...Control Panel. Double-click Add/Remove Programs. You will see entries for HP Extended Capabilities, HP...HP Imaging Device Functions, and HP Solution Center and Imaging Support Tools. For each item,...click Change/ Remove and follow the prompts. NOTE For driver-only (Add Printer) installations, delete the...
  • HP P2015 | Service Manual - Page 35
    ... release the Go button. Embedded Web server HP ToolboxFX NOTE You can also get ... Event log and the Configuration page through the HP ToolboxFX without printing the pages. Supplies Status ... NOTE The Network Configuration page is only available on printers with an HP internal network port. The Network ...
  • HP P2015 | Service Manual - Page 36
    26 Chapter 2 Installation ENWW
  • HP P2015 | Service Manual - Page 37
    3 Manage the printer This chapter provides information on the following topics: ● ● HP ToolboxFX Embedded Web server ENWW 27
  • HP P2015 | Service Manual - Page 38
    ... the printer settings. View troubleshooting information. View online documentation. You can view HP ToolboxFX when the printer is directly connected to your ... Windows Start menu, click Programs (or All Programs in Windows XP), click HP, click HP LaserJet 2015 Series, and then click HP ToolboxFX. 28...
  • HP P2015 | Service Manual - Page 39
    Status The HP ToolboxFX Status folder contains links to the following main pages: ● Device ... such as a jam or an empty tray. After you correct a problem with the printer, click Refresh to update ...occurred. The Event log also contains a brief description of the error. ● ENWW HP ToolboxFX 29
  • HP P2015 | Service Manual - Page 40
    ...such as low toner levels. Set up E-mail Alerts. Set up HP ToolboxFX ...events, such as low toner levels. Set up status alerts HP ToolboxFX can... that trigger alerts include jams, low levels of toner in HP print cartridges, non... for the printer. NOTE You must click Apply to save your changes. Help The HP...
  • HP P2015 | Service Manual - Page 41
    Device settings The HP ToolboxFX Device Settings folder contains links to the following main pages Device .... Change the printer system settings, such as printer language and jam recovery. Service. Gain access to various ... page. NOTE You must click Apply to save your changes. ENWW HP ToolboxFX 31
  • HP P2015 | Service Manual - Page 42
    ...to save your changes. Print quality Use the HP ToolboxFX print-quality options to improve the ... number. EconoMode. EconoMode is a feature that allows the printer to use less toner per page. Selecting this ... lighter, but it is adequate for printing drafts or proofs. HP does not recommend full-time use...
  • HP P2015 | Service Manual - Page 43
    ... can accumulate inside the printer. Over time, this buildup can cause print-quality problems such as toner specks or smearing. HP ToolboxFX provides an easy method ... You must click Apply to save your changes. PCL 6 Use the PCL 6 printer driver to take full advantage of all printer ...
  • HP P2015 | Service Manual - Page 44
    ... print personality. When the Print PostScript Errors option is turned on, the HP postscript level 3 emulation error page automatically prints .... Network settings The network administrator can use the HP ToolboxFX Network Settings folder to control the network-related settings for the printer when it...
  • HP P2015 | Service Manual - Page 45
    ... server provides the same functions as the Advanced Printer Settings section of the HP ToolboxFX. The main differences between using the embedded Web server and using the HP ToolboxFX are the following: ● You do not need... embedded Web server does not support IPX-based printer connections. NOTE You ...
  • HP P2015 | Service Manual - Page 46
    ... Device Status. This page displays the status of the printer and HP supplies. Device Configuration. This page ... information found on the printer Configuration page. Supplies Status. This page shows the status of HP supplies .... View and change the default printer job settings. PCL 5e. View and change ...
  • HP P2015 | Service Manual - Page 47
    ... order genuine HP supplies from HP or a reseller of your choice. Product Support. Connects to the support site for the HP LaserJet P2015 Series printer. You can search for help regarding general topics. ENWW Embedded Web server 37
  • HP P2015 | Service Manual - Page 48
    38 Chapter 3 Manage the printer ENWW
  • HP P2015 | Service Manual - Page 49
    4 Maintenance Replace the print cartridge Redistribute toner Clean the printer Clean the pickup roller (tray 1) Replace the pickup roller (tray 1) Clean the pickup roller (tray 2) Replace the pickup roller (tray 2) ENWW 39
  • HP P2015 | Service Manual - Page 50
    Replace the print cartridge 1. Press the print-cartridge-door button, and then remove the print cartridge from the printer. For recycling information, see the inside of the print-cartridge box. CAUTION To prevent damage, do not expose the print cartridge to light. Cover it with a piece of paper. ...
  • HP P2015 | Service Manual - Page 51
    5. Gently rock the toner cartridge from front to back to distribute the toner evenly inside the cartridge. 6. Insert the print cartridge in the printer and close the print-cartridge door. CAUTION If toner gets on your clothing, wipe it off with a...
  • HP P2015 | Service Manual - Page 52
    ... print-cartridge-door button, and then remove the print cartridge from the printer. CAUTION To prevent damage, do not expose the print cartridge ... in cold water. Hot water sets toner into the fabric. 3. Reinsert the print cartridge into the printer, and close the print cartridge door. If the print ...
  • HP P2015 | Service Manual - Page 53
    .... CAUTION Do not use ammonia-based cleaners on or around the printer. During the printing process, paper, toner, and dust particles can accumulate inside the printer. Over time, this buildup can cause print quality problems, such as toner specks or smearing, and ...
  • HP P2015 | Service Manual - Page 54
    ... power cord into the printer. Clean the printer media path If you are seeing toner specks or dots on the printouts, clean the printer media path. This process uses a transparency to remove dust and toner from the media path. Do not use bond or ...
  • HP P2015 | Service Manual - Page 55
    ...m2 (18 to 24 lb.)) with a smooth surface. 1. 2. 3. Make sure that the printer is idle and the Ready light is on. Load the transparency in tray 1. Print a cleaning page using one of the following methods Open HP ToolboxFX. Click the Troubleshooting tab, and then click Print Quality ...
  • HP P2015 | Service Manual - Page 56
    Clean the pickup roller (tray 1) 1. Unplug the power cord from the printer, and allow the printer to cool. 2. Press the print-cartridge-door button to open the print-cartridge door. 3. Remove the print cartridge. CAUTION After removing the print cartridge, only handle it on the ends. 46 ...
  • HP P2015 | Service Manual - Page 57
    4. Grasping the pickup-roller cover with thumb and forefinger, squeeze the left side of the pickuproller cover to release the left retaining tab, and then slide the cover to the left and up. CAUTION Failure to slide the cover to the left when removing it can cause the right retaining tab to break....
  • HP P2015 | Service Manual - Page 58
    6. Remove the pickup roller from the printer. CAUTION Do not touch the pickup-roller pad. 7. Dab a lint-free cloth in water, and scrub the roller. 8. Using a dry, lint-free cloth, wipe the pickup roller to remove loosened dirt. 9. Allow the pickup roller to dry completely. 48 Chapter 4 ...
  • HP P2015 | Service Manual - Page 59
    10. Line up the black retaining tabs in the printer with the grooves in the pickup roller, and then press the pickup roller into the pickup-roller seat until the retaining tabs click. 11. Grasping the pickup-roller cover with thumb and forefinger, insert the pickup-roller cover's right retaining ...
  • HP P2015 | Service Manual - Page 60
    12. Squeeze the left side of the pickup-roller cover and insert the left retaining tab in the retaining slot. 13. Close the print-cartridge door. 14. Plug the printer in. 50 Chapter 4 Maintenance ENWW
  • HP P2015 | Service Manual - Page 61
    Replace the pickup roller (tray 1) 1. Unplug the power cord from the printer, and allow the printer to cool. 2. Press the print-cartridge-door button to open the print-cartridge door. 3. Remove the print cartridge. CAUTION After removing the print cartridge, only handle it on the ends. ENWW ...
  • HP P2015 | Service Manual - Page 62
    4. Grasping the pickup-roller cover with thumb and forefinger, squeeze the left side of the pickuproller cover to release the left retaining tab, and then slide the cover to the left and up. CAUTION Failure to slide the cover to the left when removing it can cause the right retaining tab to break....
  • HP P2015 | Service Manual - Page 63
    6. Remove the old pickup roller from the printer. 7. Line up the black retaining tabs in the printer with the grooves in the new pickup roller, and then press the pickup roller into the pickup-roller seat until the retaining tabs click. CAUTION Do not touch the pickup-roller pad. ENWW Replace ...
  • HP P2015 | Service Manual - Page 64
    ... and forefinger, insert the pickup-roller cover's right retaining tab into the retaining slot. 9. Squeeze the left side of the pickup-roller cover and insert the left retaining tab in the retaining slot. 10. Close the print-cartridge door. 11. Plug the printer in. 54 Chapter 4 Maintenance ENWW
  • HP P2015 | Service Manual - Page 65
    Clean the pickup roller (tray 2) 1. Unplug the power cord from the printer, and allow the printer to cool. 2. Press the print-cartridge-door button, and then remove the print cartridge from the printer. CAUTION After removing the print cartridge, only handle it on the ...
  • HP P2015 | Service Manual - Page 66
    4. Open the automatic two-sided path door on the front of the printer (HP LaserJet P2015d, HP LaserJet P2015dn, and HP LaserJet P2015x printers only). 5. Place the printer on the work surface with the front of the printer facing up. 56 Chapter 4 Maintenance ENWW
  • HP P2015 | Service Manual - Page 67
    6. Pull the white tabs outward, and rotate the tabs up. 7. Slide the right tab to the right, and leave the tab in this position throughout the procedure. ENWW Clean the pickup roller (tray 2) 57
  • HP P2015 | Service Manual - Page 68
    8. Slide the pickup roller assembly to the right, and remove the left end cap. 9. Remove the pickup roller. CAUTION Do not touch the pickup-roller pad. 58 Chapter 4 Maintenance ENWW
  • HP P2015 | Service Manual - Page 69
    10. Dab a lint-free cloth in water, and scrub the roller. 11. Using a dry, lint-free cloth, wipe the pickup roller to remove loosened dirt. 12. Allow the pickup roller to dry completely. 13. Insert the left side of the pickup roller into the left slot (1), and insert the right side (the side ...
  • HP P2015 | Service Manual - Page 70
    ... place. 16. Push the right tab to the left, and rotate the tab downward into position. 17. Place the printer on the work surface with the top of the printer facing up. 18. Close the automatic two-sided path door. 60 Chapter 4 Maintenance ENWW
  • HP P2015 | Service Manual - Page 71
    19. Reinstall the print cartridge, and close the print-cartridge door. 20. Plug the printer in. ENWW Clean the pickup roller (tray 2) 61
  • HP P2015 | Service Manual - Page 72
    Replace the pickup roller (tray 2) 1. Unplug the power cord from the printer, and allow the printer to cool. 2. Press the print-cartridge-door button, and then remove the print cartridge from the printer. CAUTION After removing the print cartridge, only handle it on the...
  • HP P2015 | Service Manual - Page 73
    4. Open the automatic two-sided path door on the front of the printer (HP LaserJet P2015d, HP LaserJet P2015dn, and HP LaserJet P2015x printers only). 5. Place the printer on the work surface with the front of the printer facing up. ENWW Replace the pickup roller (tray 2) 63
  • HP P2015 | Service Manual - Page 74
    6. Pull the white tabs outward, and rotate the tabs up. 7. Slide the right tab to the right, and leave the tab in this position throughout the procedure. 64 Chapter 4 Maintenance ENWW
  • HP P2015 | Service Manual - Page 75
    8. Slide the pickup roller assembly to the right, and remove the left end cap. 9. Remove the old pickup roller. CAUTION Do not touch the pickup-roller pad. ENWW Replace the pickup roller (tray 2) 65
  • HP P2015 | Service Manual - Page 76
    ...tab downward into position. 12. Rotate the shaft until the notches engage and the shaft clicks into place. 13. Push the right tab to the left, and rotate the tab downward into position. 14. Place the printer on the work surface with the top of the printer facing up. 66 Chapter 4 Maintenance ENWW
  • HP P2015 | Service Manual - Page 77
    15. Close the automatic two-sided path door. 16. Reinstall the print cartridge, and close the print-cartridge door. 17. Plug the printer in to turn it back on. ENWW Replace the pickup roller (tray 2) 67
  • HP P2015 | Service Manual - Page 78
    68 Chapter 4 Maintenance ENWW
  • HP P2015 | Service Manual - Page 79
    5 Theory of operation Introduction Internal components Timing Engine control system Laser/scanner system Pickup/feed/delivery system Image-formation system ENWW 69
  • HP P2015 | Service Manual - Page 80
    ... This chapter presents an overview of the relationships between major components in the printer, and includes a detailed discussion of the image-formation system. The following systems are discussed Engine control system Laser/scanner system Pickup/feed/delivery system Image-formation ...
  • HP P2015 | Service Manual - Page 81
    Internal components Figure 5-2 Cross-section of printer on page 71 highlights the major internal components. Figure 5-2 Cross-section of printer 1 2 3 4 5 6 7 8 9 10 Top output bin delivery roller Fuser film Laser/scanner Primary charging roller Developer ...
  • HP P2015 | Service Manual - Page 82
    11 12 13 14 15 16 17 18 19 Pickup roller Registration roller Duplexer pickup roller Registration shutter Transfer roller Photosensitive drum Duplexer feed roller Pressure roller Rear output bin delivery roller 72 Chapter 5 Theory of operation ENWW
  • HP P2015 | Service Manual - Page 83
    ...drum surface and cleans the transfer roller. Prepares the printer to receive print commands STBY (standby) From...and transfers the toner image to the media. Delivers the last page of a print job. After LSTR, the printer either returns to STBY or, if another print command was sent from the formatter, ...
  • HP P2015 | Service Manual - Page 84
    Engine control system The engine control system coordinates all printer functions, according to commands sent from the formatter. It drives the laser/scanner system, the image-formation system, and the pickup/feed/ delivery system. The engine control ...
  • HP P2015 | Service Manual - Page 85
    ... Fan Fan motor drive circuit IC201 Reset Circuit CPU Duplex driver PCB (Duplex model only) Transfer charging roller Pressure roller High-... Memory tag circuit Scanner motor Memory tag Video controller PCB Laser driver BD sensor Figure 5-4 Engine control system circuit ...
  • HP P2015 | Service Manual - Page 86
    Laser/scanner system The laser/scanner system receives video signals from the dc controller and the formatter and converts the signals into latent images on the photosensitive drum. Figure 5-5 Laser/scanner system 76 Chapter 5 Theory of operation ENWW
  • HP P2015 | Service Manual - Page 87
    ... SL1, tray 2 pickup solenoid SL2, tray 1 pickup solenoid SL3, duplex solenoid (HP LJ P2015d, P2015dn, and P2015x only) PS911, width-detection ... PS914, tray 2 media sensor PS915, fuser delivery sensor PS915, duplex sensor (HP LJ P2015d, P2015dn, and P2015x only) ENWW Pickup/feed/...
  • HP P2015 | Service Manual - Page 88
    Figure 5-6 Pickup/feed/delivery system 78 Chapter 5 Theory of operation ENWW
  • HP P2015 | Service Manual - Page 89
    .... Each process functions independently and must be coordinated with the other printer processes. Image formation consists of the following five processes electrostatic ... potential to the photosensitive drum. Figure 5-8 Primary charging Step 2: Laser beam exposure ENWW Image-formation system 79
  • HP P2015 | Service Manual - Page 90
    ... are more positive than the charges on the developing cylinder. Figure 5-9 Developing Toner acquires a negative charge through friction from the developing .... When the print media comes in contact with the photosensitive drum, the toner is transferred to the print media. 80 Chapter 5 Theory of ...
  • HP P2015 | Service Manual - Page 91
    ... charge eliminator aids separation by weakening any electrostatic adhesion. Figure 5-11 Separation Step 6: Fusing The dc negative bias applied to the fusing film strengthens the holding force of the toner on the print media and prevents the toner from scattering. ENWW Image-formation system 81
  • HP P2015 | Service Manual - Page 92
    Figure 5-12 Fusing Step 7: Drum cleaning The cleaning blade scrapes the residual toner off the photosensitive drum and deposits it into the waste toner case. Figure 5-13 Drum cleaning 82 Chapter 5 Theory of operation ENWW
  • HP P2015 | Service Manual - Page 93
    ... Before performing service Covers Control panel Formatter Laser/scanner Memory-tag-reader assembly Duplex-drive PCA (HP LaserJet P2015d, P2015dn, and P2015x printers only) Fuser Interlock assembly ECU Main motor Pickup and feed assemblies Main ...
  • HP P2015 | Service Manual - Page 94
    ... product contains parts that are sensitive to electrostatic discharge (ESD). Always service the product at an ESD-protected workstation, or use an ESD ... protective ESD pouches. Required tools The following tools are needed to service this product 2 Phillips screwdriver with magnetic tip Small flat-...
  • HP P2015 | Service Manual - Page 95
    ...-service procedures before you perform service. Pre-service procedures 1. 2. 3. 4. 5. Remove all media from ... static and ground the product chassis before servicing the product. Remove the print cartridge. Unplug the power cord and the interface cable. Lift the printer off optional tray 3 (if tray 3...
  • HP P2015 | Service Manual - Page 96
    Covers Left-side cover 1. 2. Open the print-cartridge door. At the back of the printer, use a flat-blade screwdriver to release two tabs (1). Figure 6-1 Removing the left-side cover (1 of 2) 3. Lift the cover away from the printer. Right-side cover 1. 2. Open the print-cartridge door. Remove tray ...
  • HP P2015 | Service Manual - Page 97
    3. At the front of the printer, pop the front edge of the right-side cover over the two retaining tabs. Figure 6-2 Removing the right-side cover 4. Lift the cover away from the printer. Back cover 1. 2. Remove tray 2. Remove the left-side cover and the right-side cover. ENWW Covers 87
  • HP P2015 | Service Manual - Page 98
    3. Remove four screws (1). Figure 6-3 Removing the back cover (1 of 2) 4. 5. 6. Tip the printer so that it rests on its front. Release the tab (2) at the back of the printer on the right side. Open the duplex access door (3). 88 Chapter 6 Removal and replacement ENWW
  • HP P2015 | Service Manual - Page 99
    ... tray (duplex models only). Figure 6-4 Removing the back cover (2 of 2) 8. Lift the cover straight up and away from the printer. Duplexer tray (HP LaserJet P2015d, P2015dn, and P2015x printers only) 1. Remove the left-side cover, the right-...
  • HP P2015 | Service Manual - Page 100
    2. Pull the duplexer tray release-tab (1) to release the duplexer tray magnets. Figure 6-5 Removing the duplexer tray 3. Pull out the duplexer tray. Top cover 1. Remove the left-side cover, the right-side cover, the back cover, and the duplexer tray. 90 Chapter 6 Removal and replacement ENWW
  • HP P2015 | Service Manual - Page 101
    2. Remove two screws (1) at the back of the printer. Figure 6-6 Removing the top cover (1 of 4) ENWW Covers 91
  • HP P2015 | Service Manual - Page 102
    3. Remove one screw (1) on the left side of the printer, and remove one screw (2) on the right side of the printer. Figure 6-7 Removing the top cover (2 of 4) 92 Chapter 6 Removal and replacement ENWW
  • HP P2015 | Service Manual - Page 103
    4. Release the control-panel cable (1) on the left side of the printer. Figure 6-8 Removing the top cover (3 of 4) ENWW Covers 93
  • HP P2015 | Service Manual - Page 104
    5. Lift the top cover off the printer. Figure 6-9 Removing the top cover (4 of 4) 94 Chapter 6 Removal and replacement ENWW
  • HP P2015 | Service Manual - Page 105
    Control panel 1. 2. Remove all covers. On the bottom of the top cover, remove two screws (1). Figure 6-10 Removing the control panel (1 of 2) ENWW Control panel 95
  • HP P2015 | Service Manual - Page 106
    3. Remove the control-panel wires from the wire guides. Figure 6-11 Removing the control panel (2 of 2) 96 Chapter 6 Removal and replacement ENWW
  • HP P2015 | Service Manual - Page 107
    ... Remove the left-side cover. Disconnect one cable (1) at the top of the formatter. Disconnect one flat, flexible cable (2) at the top...in flat, flexible cables. 4. 5. 6. Disconnect one flat, flexible cable (3) at the bottom of the formatter. Disconnect one cable (4) at the bottom of the formatter. ...
  • HP P2015 | Service Manual - Page 108
    ... laser/scanner. Unthread all cables (3) from the laser/scanner cable guides. NOTE Examine the cable routing ... Figure 6-13 Removing the laser/scanner 6. Lift the laser/scanner out of the printer. NOTE Examine the shutter switch as you lift the laser/scanner out of the printer. 98 Chapter 6 Removal ...
  • HP P2015 | Service Manual - Page 109
    Memory-tag-reader assembly 1. 2. 3. 4. Remove all covers. Remove the fan from the printer chassis. Remove one cable (1) from the top of the memory-tag-reader cover. Disconnect one cable (2) from the formatter. Figure 6-14 Removing the memory-tag-reader assembly (1 of 2) ENWW...
  • HP P2015 | Service Manual - Page 110
    5. Remove one screw (1). Figure 6-15 Removing the memory-tag-reader assembly (2 of 2) 6. Lift the back of the memory-tag-reader assembly slightly, and then slide the assembly toward the back of the printer to release it from the laser/scanner plate. 100 Chapter 6 Removal and replacement ENWW
  • HP P2015 | Service Manual - Page 111
    Duplex-drive PCA (HP LaserJet P2015d, P2015dn, and P2015x printers only) 1. 2. Remove all covers. Disconnect the duplex-drive cable ... duplex-drive PCA (1 of 2) 3. Disconnect one cable (1) from the duplex-drive PCA. ENWW Duplex-drive PCA (HP LaserJet P2015d, P2015dn, and P2015x printers only) 101
  • HP P2015 | Service Manual - Page 112
    4. Remove one screw (2), and then lift the duplex-drive PCA off the printer. Figure 6-17 Removing the duplex-drive PCA (2 of 2) 102 Chapter 6 Removal and replacement ENWW
  • HP P2015 | Service Manual - Page 113
    Fuser Several parts must be removed before you can remove the fuser. The following parts are included in this section about removing the fuser Fan Duplex-drive gears/face-down gears Duplex solenoid Fuser Fan 1. 2. Remove all covers. Disconnect the fan cable (1) at the ECU. Figure 6-18 Removing ...
  • HP P2015 | Service Manual - Page 114
    5. Unhook the fan clip (2) and then lift the fan off the printer. Figure 6-19 Removing the fan (2 of 2) Duplex-drive gears (HP LaserJet P2015d, P2015dn, and P2015x printers only) 1. 2. Remove all covers. Remove the fan. 104 Chapter 6 Removal and replacement ENWW
  • HP P2015 | Service Manual - Page 115
    3. Remove three screws (1). Figure 6-20 Removing the duplex-drive gears (1 of 2) ENWW Fuser 105
  • HP P2015 | Service Manual - Page 116
    ... plate. Carefully remove the gear plate and the gears together to prevent them from falling out of the assembly. Duplex solenoid (HP LaserJet P2015d, P2015dn, and P2015x printers only) 1. 2. 3. 4. Remove all covers. Remove the fan. Remove the duplex...
  • HP P2015 | Service Manual - Page 117
    5. Remove one screw (2), and then lift the solenoid off the printer chassis. Figure 6-22 Removing the duplex solenoid Fuser 1. ... duplex-drive gears or face-down gears. Remove the formatter. On the right side of the printer, press the tabs on two gears (1) to release the gears, and then slide the ...
  • HP P2015 | Service Manual - Page 118
    6. Disconnect one cable (2) on the right side of the printer. Figure 6-23 Removing the fuser (1 of 10) 108 Chapter 6 Removal and replacement ENWW
  • HP P2015 | Service Manual - Page 119
    ... ECU, and then disconnect two more cables (2) that were behind the first set. Figure 6-24 Removing the fuser (2 of 10) 8. Pull the tab on the cable holder (1) at the left side of the printer and slide it toward the center to release it from the frame, and then unroute the cables. ENWW Fuser 109
  • HP P2015 | Service Manual - Page 120
    9. Pull the tab on the cable holder (2) and slide it toward the center to release it from the frame, and then unroute the cables. Figure 6-25 Removing the fuser (3 of 10) 110 Chapter 6 Removal and replacement ENWW
  • HP P2015 | Service Manual - Page 121
    10. Remove one screw (1) from the fuser cover, and then slide the fuser cover to the right and remove it. Figure 6-26 Removing the fuser (4 of 10) ENWW Fuser 111
  • HP P2015 | Service Manual - Page 122
    11. Disconnect three cables (1). Figure 6-27 Removing the fuser (5 of 10) 112 Chapter 6 Removal and replacement ENWW
  • HP P2015 | Service Manual - Page 123
    12. Disconnect one cable (1), and then unroute the cable from the cable guide. Figure 6-28 Removing the fuser (6 of 10) NOTE Before you proceed to step 13, make sure that all cables disconnected in previous steps are free from any cable guides and cable holders. ENWW Fuser 113
  • HP P2015 | Service Manual - Page 124
    13. Remove three screws (1) on the right side of the printer. Figure 6-29 Removing the fuser (7 of 10) 114 Chapter 6 Removal and replacement ENWW
  • HP P2015 | Service Manual - Page 125
    14. Remove three screws (1) from the left side of the printer. Figure 6-30 Removing the fuser (8 of 10) ENWW Fuser 115
  • HP P2015 | Service Manual - Page 126
    15. At the left side of the printer, pull the printer chassis from the top to spread the printer frame and release the fuser from the frame. Figure 6-31 Removing the fuser (9 of 10) 116 Chapter 6 Removal and replacement ENWW
  • HP P2015 | Service Manual - Page 127
    16. Pull the fuser out of the printer at an angle so that the delivery roller shaft clears the hole (1) in the chassis. Figure 6-32 Removing the fuser (10 of 10) ENWW Fuser 117
  • HP P2015 | Service Manual - Page 128
    ... door. Remove two screws (1) that secure the interlock assembly to the left side of the printer chassis. Remove two cables (2). Figure 6-33 Removing the interlock assembly (1 of 2) 5. Lift the interlock assembly away from the printer. 118 Chapter 6 Removal and replacement ENWW
  • HP P2015 | Service Manual - Page 129
    ECU 1. 2. 3. 4. 5. 6. 7. Remove all covers. Remove the fan. Remove the duplex-drive gears. Remove the formatter. Remove the fuser. Remove the interlock assembly. Remove cables from the cable clip under the feed plate (1), and then remove the feed plate by lifting it and pulling it straight back. ...
  • HP P2015 | Service Manual - Page 130
    8. Disconnect three cables (1). Figure 6-35 Removing the ECU (2 of 7) 120 Chapter 6 Removal and replacement ENWW
  • HP P2015 | Service Manual - Page 131
    9. Remove one screw (4) from the right side of the printer. Figure 6-36 Removing the ECU (3 of 7) ENWW ECU 121
  • HP P2015 | Service Manual - Page 132
    10. Remove two screws (1) from the left side of the printer, and then push the interlock cables and the formatter cable (2) through the hole in the chassis. Figure 6-37 Removing the ECU (4 of 7) 122 Chapter 6 Removal and replacement ENWW
  • HP P2015 | Service Manual - Page 133
    11. Spread the printer frame at the right side of the printer to release the internal tabs that secure the ECU to the chassis. Figure 6-38 Removing the ECU (5 of 7) ENWW ECU 123
  • HP P2015 | Service Manual - Page 134
    12. Spread the printer frame at the left side of the printer to release the internal tabs, and then lower the ECU slightly and pull it straight back ... When replacing the ECU, you might find it easier to find the correct placement of the ECU pan in the printer if you tip the printer so that it rests ...
  • HP P2015 | Service Manual - Page 135
    13. Remove four screws (1) and then lift the ECU off the ECU plate. Figure 6-40 Removing the ECU (7 of 7) ENWW ECU 125
  • HP P2015 | Service Manual - Page 136
    Main motor 1. 2. 3. 4. 5. 6. 7. 8. Remove all covers. Remove the fan. Remove the duplex-drive gears. Remove the formatter. Remove the fuser. Remove the interlock assembly. Remove the ECU. Remove three screws (1). Figure 6-41 Removing the main motor (1 of 2) 126 Chapter 6 Removal and replacement ...
  • HP P2015 | Service Manual - Page 137
    9. Hold the motor while releasing the tabs (1) on the cable guide, and then lift the motor and the cable guide out of the printer together. Figure 6-42 Removing the main motor (2 of 2) ENWW Main motor 127
  • HP P2015 | Service Manual - Page 138
    ... tabs at the end of the roller, near the right side of the printer. CAUTION Do not break the tabs, ... up the end of the roller near the right side of the printer, and then slide it toward the right side of the printer while pulling it out of the printer. 128 Chapter 6 Removal and replacement ENWW
  • HP P2015 | Service Manual - Page 139
    Registration assembly 1. Remove five screws (1). Figure 6-44 Removing the registration assembly 2. Lift the entire assembly out of the printer. ENWW Pickup and feed assemblies 129
  • HP P2015 | Service Manual - Page 140
    .../tray 2 pickup solenoid 1. 2. 3. Remove all covers. Remove the fan from the printer chassis. Disconnect one cable (1) at the ECU. Figure 6-45 Removing the main gear assembly (1 of 2) 4. 5. 6. Remove the duplex-drive PCA from the printer chassis. Release the tab on the gear (1) and slide the gear ...
  • HP P2015 | Service Manual - Page 141
    7. Remove four screws (3). Figure 6-46 Removing the main gear assembly (2 of 2) 8. Pull the main gear assembly straight away from the printer. ENWW Main gear assembly/tray 2 pickup solenoid 131
  • HP P2015 | Service Manual - Page 142
    9. To remove the tray 2 pickup solenoid, disconnect one cable (1). Figure 6-47 Removing the tray 2 pickup solenoid (1 of 2) 132 Chapter 6 Removal and replacement ENWW
  • HP P2015 | Service Manual - Page 143
    10. Remove one screw (1), and then lift the solenoid off the printer. Figure 6-48 Removing the tray 2 pickup solenoid (2 of 2) ENWW Main gear assembly/tray 2 pickup solenoid 133
  • HP P2015 | Service Manual - Page 144
    Print-cartridge door 1. Use a flat-blade screwdriver to gently pry the cartridge-door arm (1) off the print-cartridge door. CAUTION Be careful not to break the tabs. Figure 6-49 Removing the print-cartridge door (1 of 2) 134 Chapter 6 Removal and replacement ENWW
  • HP P2015 | Service Manual - Page 145
    2. Remove two screws (2). Figure 6-50 Removing the print-cartridge door (2 of 2) 3. Lift the cartridge-door assembly straight away from the printer. ENWW Print-cartridge door 135
  • HP P2015 | Service Manual - Page 146
    136 Chapter 6 Removal and replacement ENWW
  • HP P2015 | Service Manual - Page 147
    ... Media problemsolving Printed page is different from what appeared on screen Image problem solving Clear jams Diagnostic resources Network-setup problemsolving Reset the printer Troubleshooting tools and reference diagrams ENWW 137
  • HP P2015 | Service Manual - Page 148
    ...cable is correctly plugged into the outlet and the printer. Verify that the power outlet has the correct ... correctly. The motor is not mounted correctly in the printer chassis. A gear is damaged or jammed. The ECU... panel buttons has no effect. The printer is unresponsive. Cause The control panel cable...
  • HP P2015 | Service Manual - Page 149
    .... If the Demo page does not print, replace the formatter. The printer prints the engine test and the Demo page, ... is a computer-port communications problem. The formatter is defective. Solution Reconnect the cable. Select the correct printer driver. Uninstall and then reinstall the printer software....
  • HP P2015 | Service Manual - Page 150
    ... sequences that reconfigure the printer. When one of the sequences is requested, such as cold reset, the lights cycle ... the cancellation process has been completed, the printer returns to the Ready state. Action During ... processes, pressing buttons has no effect. 140 Chapter 7 Problem solving ENWW
  • HP P2015 | Service Manual - Page 151
    ... light patterns (continued) Error code 10001 Pattern Description Ready The printer is ready with no job activity. Action To print a Configuration ... page, press and release the Go button. 10023 Processing Data The printer is processing or receiving data. To cancel the current job, press the Cancel ...
  • HP P2015 | Service Manual - Page 152
    ...) Error code 41000 Pattern Description Manual Feed or Continuable Error This state can ... press the Go button. If the recovery is successful, the printer goes to the Processing Data state and completes the job. If the recovery is unsuccessful, the printer returns to the Continuable Error state. 40021...
  • HP P2015 | Service Manual - Page 153
    ... turn the power on. If you are unable to resolve the problem, contact HP. Accessory Error To display additional error information, press the Go button. The light pattern changes. When you release the Go button, the printer returns to the initial Accessory Error state. ENWW ...
  • HP P2015 | Service Manual - Page 154
    ... status light patterns (continued) Error code Pattern Description Toner Low The Go, Ready, and Attention lights act ... cartridge and have it ready. Toner Missing The print cartridge has been removed from the printer. Reinsert the print cartridge in the printer. 144 Chapter 7 Problem solving ENWW
  • HP P2015 | Service Manual - Page 155
    Table 7-3 Control-panel status light patterns (continued) Error code 40022 Pattern Description Jam Action Clear the jam. ENWW Status-light patterns 145
  • HP P2015 | Service Manual - Page 156
    ... Paper Out Action Load paper or other media. Paper Mount The loaded paper or other media is not supported. Load acceptable paper or other media. Press the Go button to override the condition. 146 Chapter 7 Problem solving ENWW
  • HP P2015 | Service Manual - Page 157
    ... persists, replace the formatter. 2. 3. 55 50007 Engine error. The formatter and engine are not communicating. 1. Unplug the printer, and then plug it in again. Reseat the formatter cable in the ECU. If the error persists, replace the formatter. ...
  • HP P2015 | Service Manual - Page 158
    Table 7-4 Fatal error secondary messages (continued) Error code 52 50005 Pattern Description Laser/scanner error. The laser/scanner has a malfunction. Action 1. Check the laser/ scanner cable connections. If the error persists, replace the laser/ scanner. 2. 148 Chapter 7 Problem solving ENWW
  • HP P2015 | Service Manual - Page 159
    ... Action 1. Check the fan cable connections. If the error persists, replace the fan. 2. 50XXX Fuser error. The fuser has a malfunction. 1. Unplug the printer for at least ten minutes, and then plug it in again. Verify that the fuser connector and thermistor connector are both firmly seated in ...
  • HP P2015 | Service Manual - Page 160
    ... Accessory error secondary messages Error code Pattern Description Accessory error Action If the printer has an accessory error, press and hold the Go button to see the ... 1. Verify that the DIMM is correctly seated. If the error persists, replace the DIMM. 2. 150 Chapter 7 Problem solving ENWW
  • HP P2015 | Service Manual - Page 161
    Media problemsolving The following problems with media cause print-quality deviations, jamming, or damage to the printer. ENWW Media problemsolving 151
  • HP P2015 | Service Manual - Page 162
    ...or perforations. Use high-quality paper that is made for laser printers. Turn the paper over. Try another ...the printer is not in manual feed mode and print your job again. Contact HP Customer ...not pull media from the media input tray. The printer might be in manual-feed mode. The pickup roller might ...
  • HP P2015 | Service Manual - Page 163
    ... text ● ● The wrong printer driver might have been selected when the software was installed. Make sure that the HP LaserJet P2015 printer driver is selected in the printer Properties. If a specific file prints garbled text, there might be a ...
  • HP P2015 | Service Manual - Page 164
    ... printer If you used an older or different HP LaserJet printer driver (printer software) to create the document, or if the printer Properties settings in the software ... software) and printer Properties settings regardless of which HP LaserJet printer you use to print them. Change the ...
  • HP P2015 | Service Manual - Page 165
    ...print density, and disable EconoMode in the printer Properties. ● Toner specks ● The media might not ...example, the media is too moist or too rough). The printer might need to be cleaned. ● Dropouts ● ● A single... can cause some areas to reject toner. Try a different type or brand of media...
  • HP P2015 | Service Manual - Page 166
    ...) conditions can increase the amount of background shading. Install a new HP print cartridge. ● ● ● Toner smear ● If toner smears appear ... installing a new HP print cartridge. The fuser temperature might be too low. In your printer driver, make sure the appropriate media type is selected....
  • HP P2015 | Service Manual - Page 167
    ... media type and quality. Try installing a new HP print cartridge. In your printer driver, make sure the appropriate media type is selected. Plug the printer ... correct itself after a few more printed pages. In your printer driver, make sure the appropriate media type is selected. ...
  • HP P2015 | Service Manual - Page 168
    .... Open the straight-through output door and try printing straight through. The fuser temperature might be too high. In your printer driver, make sure the appropriate media type is selected. If the problem persists, select a media type that uses a lower ...
  • HP P2015 | Service Manual - Page 169
    ... around the characters, the media might be resisting the toner. (A small amount of toner scatter is normal for laser printing.) Try a different media type. Turn over the stack of media in the tray. Use media designed for laser printers. ● ● ENWW Image problem solving 159
  • HP P2015 | Service Manual - Page 170
    ...from feeding through the printer at one time, reducing media jams. ● ● The media does not meet HP specifications. The printer might need to be cleaned to remove paper dust and other particles from the paper path. There might be loose toner in the printer after a media jam. This toner...
  • HP P2015 | Service Manual - Page 171
    2. Open the straight-through output door. 3. Pull down the green pressure-release levers. 4. With both hands, grasp the side of the media that is most visible (this includes the middle), and carefully pull it free from the printer. ENWW Clear jams 161
  • HP P2015 | Service Manual - Page 172
    ... steps: CAUTION Do not use sharp objects, such as tweezers or needle-nose pliers, to remove jams. Damage caused by sharp objects will not be covered by the warranty. 1. Open the straight-through output door. 2. Pull down the green pressure-release levers. 162 Chapter 7 Problem solving ENWW
  • HP P2015 | Service Manual - Page 173
    ...the print-cartridge-door button, and then remove the print cartridge from the printer. CAUTION After removing the print cartridge, handle it only on... media that is most visible (this includes the middle), and carefully pull it free from the printer. 5. Insert the print cartridge in the printer and...
  • HP P2015 | Service Manual - Page 174
    6. Open tray 2. 7. With both hands, grasp the side of the media that is most visible (this includes the middle), and carefully pull it free from the printer. 164 Chapter 7 Problem solving ENWW
  • HP P2015 | Service Manual - Page 175
    ...cartridge, and pull down the upper media guide. Carefully pull the media up and out of the printer. 9. Close tray 2. Output bin CAUTION Do not use sharp... that is most visible (this includes the middle), and carefully pull it free from the printer. ENWW Clear jams 165
  • HP P2015 | Service Manual - Page 176
    ... steps: CAUTION Do not use sharp objects, such as tweezers or needle-nose pliers, to remove jams. Damage caused by sharp objects will not be covered by the warranty. 1. Open the straight-through output door. 2. Pull down the green pressure-release levers. 166 Chapter 7 Problem solving ENWW
  • HP P2015 | Service Manual - Page 177
    3. With both hands, grasp the side of the media that is most visible (this includes the middle), and carefully pull it free from the printer. NOTE If you cannot grasp the media with your hands, perform the procedure in Printcartridge area on page 160. 4. Close the straight-through output door. ...
  • HP P2015 | Service Manual - Page 178
    CAUTION Do not use sharp objects, such as tweezers or needlenose pliers, to remove jams. Damage caused by sharp objects will not be covered by the warranty. 1. Open the straight-through output door. 2. Pull down the green pressure-release levers. 168 Chapter 7 Problem solving ENWW
  • HP P2015 | Service Manual - Page 179
    3. Remove tray 2. 4. Push down on the green lever on the automatic two-sided printing path door on the front of the printer. 5. With both hands, grasp the side of the media that is most visible (this includes the middle), and carefully pull it free from the printer. ENWW Clear jams 169
  • HP P2015 | Service Manual - Page 180
    6. Close the automatic two-sided printing path door by firmly pushing it up. 7. Reinsert tray 2. 8. Open the automatic two-sided printing path door on the back of the printer. 170 Chapter 7 Problem solving ENWW
  • HP P2015 | Service Manual - Page 181
    9. With both hands, grasp the side of the media that is most visible (this includes the middle), and carefully pull it free from the printer. 10. Close the automatic two-sided printing path door. ENWW Clear jams 171
  • HP P2015 | Service Manual - Page 182
    ... that the print engine is functioning correctly. During the test, the printer prints horizontal lines down the entire printable area of a page. The formatter is bypassed ... mode without having to send jobs to it. 1. 2. 3. 4. Turn off the printer. Press and hold the Go button. Turn on...
  • HP P2015 | Service Manual - Page 183
    ... after the paper advances halfway through the printer (approximately five seconds after the motor ... a soft pressure roller to fuse toner to the paper. 1. 2. Unplug the printer for at least ten minutes... that the thermistor connector is seated into both the printer chassis and the ECU. ENWW Diagnostic...
  • HP P2015 | Service Manual - Page 184
    ...resistance is 25 ohms +/- 10 ohms for the 110 V printer and 80 ohms +/20 ohms for the 220 V printer. If no resistance is measured, replace the fuser. 4. Remove the thermistor connector,...voltage contacts check The high-voltage contacts in the printer must have a good connection with the contacts...
  • HP P2015 | Service Manual - Page 185
    Checking the high-voltage connector assembly Visually inspect the cartridge connection points inside the printer to make sure that they are not dirty or corroded. If the pins are dirty, clean them with isopropyl alcohol. ENWW Diagnostic resources 175
  • HP P2015 | Service Manual - Page 186
    Network-setup problemsolving If the computer cannot discover the networked HP LaserJet 2015 Series printer, perform the following steps: 1. Check the cables to ensure that they are properly connected. Check all of the following connections 2. Power cables...
  • HP P2015 | Service Manual - Page 187
    Reset the printer NVRAM initialization CAUTION Only perform the following procedure if absolutely... the Go button. Turn the printer on, and continue to hold the Go button for at least 20... initialization process is complete, the printer returns to the ready state. 4. 5. 6. ENWW Reset the printer 177...
  • HP P2015 | Service Manual - Page 188
    ... not reset the page count, the paper tray sizes, language, or formatter number. NOTE A cold reset also resets all the HP Jetdirect settings as well as the printer settings. Use the following procedure to perform a cold reset. 1. 2. 3. 4. Turn off...
  • HP P2015 | Service Manual - Page 189
    Troubleshooting tools and reference diagrams Repetitive image defects If the printer output has a consistent, repetitive defect, then use Table 7-6 ... the fuser. Replace the fuser. Replace the print cartridge. ENWW Troubleshooting tools and reference diagrams 179
  • HP P2015 | Service Manual - Page 190
    General timing chart Figure 7-4 General timing chart 180 Chapter 7 Problem solving ENWW
  • HP P2015 | Service Manual - Page 191
    Circuit diagram Figure 7-5 Circuit diagram (1 of 2) ENWW Troubleshooting tools and reference diagrams 181
  • HP P2015 | Service Manual - Page 192
    Figure 7-6 Circuit diagram (2 of 2) 182 Chapter 7 Problem solving ENWW
  • HP P2015 | Service Manual - Page 193
    Solenoids Figure 7-7 Solenoids 1 2 3 Duplex solenoid Tray 1 pickup solenoid Tray 2 pickup solenoid ENWW Troubleshooting tools and reference diagrams 183
  • HP P2015 | Service Manual - Page 194
    Switches and sensors Figure 7-8 Switches and sensors 1 2 3 Interlock switch Delivery sensor Top-of-page sensor 184 Chapter 7 Problem solving ENWW
  • HP P2015 | Service Manual - Page 195
    Rollers and pads Figure 7-9 Rollers and pads 1 2 3 4 Transfer roller Pressure roller Pickup roller Separation pad ENWW Troubleshooting tools and reference diagrams 185
  • HP P2015 | Service Manual - Page 196
    186 Chapter 7 Problem solving ENWW
  • HP P2015 | Service Manual - Page 197
    8 Parts and diagrams Order parts and supplies Assembly locations Covers Internal assemblies Alphabetical parts list Numerical parts list ENWW 187
  • HP P2015 | Service Manual - Page 198
    ... HP Customer Care Online Software drivers, support documentation, and answers to frequently asked questions HP Technical Training (... and schedules http://education.itrc.hp.com/TrainerII/en-US/index.jsp http://www.hp.com/support Supplies Printer supplies are listed in this chapter. Consumables are ...
  • HP P2015 | Service Manual - Page 199
    ENWW Order parts and supplies 189
  • HP P2015 | Service Manual - Page 200
    Assembly locations Figure 8-1 Assembly locations (1 of 2) 190 Chapter 8 Parts and diagrams ENWW
  • HP P2015 | Service Manual - Page 201
    Table 8-2 Assembly locations (1 of 2) Ref Description Face-down gear assembly Main drive assembly Cassette Registration assembly Part number RM1-1305-000 RM1-4253-000 RM1-4251-000 RM1-4244-000 1 Qty ENWW Assembly locations 191
  • HP P2015 | Service Manual - Page 202
    Figure 8-2 Assembly locations (2 of 2) 192 Chapter 8 Parts and diagrams ENWW
  • HP P2015 | Service Manual - Page 203
    ...Assembly locations (2 of 2) Ref Description Fuser assembly (110 V) Fuser assembly (220 V) Duplex-drive assembly Duplexing assembly (HP LJ P2015d, P2015dn, and P2015x) ECU assembly (110 V) ECU assembly (220 V) Part number RM1-4247-000 RM1-4248-000 ...
  • HP P2015 | Service Manual - Page 204
    Covers Figure 8-3 Covers 194 Chapter 8 Parts and diagrams ENWW
  • HP P2015 | Service Manual - Page 205
    ...head, M3x8 Left cover assembly Cover, connector Right cover assembly Rear cover assembly (HP LJ P2015) Rear cover assembly (HP LJ P2015d, P2015dn, and P2015x) Label, stapler prohibition Cover, front Sheet, noise absorb Sheet, noise absorb Sheet, ...
  • HP P2015 | Service Manual - Page 206
    Figure 8-4 Cartridge-door assembly 196 Chapter 8 Parts and diagrams ENWW
  • HP P2015 | Service Manual - Page 207
    Table 8-5 Cartridge-door assembly Ref Description Cartridge-door assembly 1 2 3 4 5 6 7 Cover, multipurpose Inner cover assembly Spring, tension M.P. lifting-plate assembly Expansion-tray assembly Hinge, multipurpose, right Hinge, multipurpose, left Part number RM1-4266-000 RM2-0407-000 RM1-4267-...
  • HP P2015 | Service Manual - Page 208
    Internal assemblies Figure 8-5 Internal components (1 of 4) 198 Chapter 8 Parts and diagrams ENWW
  • HP P2015 | Service Manual - Page 209
    ..., paper pickup idler Roller, paper pick-up Pad, M.P. separation Paper-retaining assembly (HP LJ P2015d, P2015dn, and P2015x) Paper retaining assembly (HP LJ P2015) Bushing Link, gear release Gear, 29T Gear, 19T Guide, cable Guide, reverse Screw, RS, ...
  • HP P2015 | Service Manual - Page 210
    Figure 8-6 Internal components (2 of 4) 200 Chapter 8 Parts and diagrams ENWW
  • HP P2015 | Service Manual - Page 211
    ..., RS, M3x6 (HP LJ P2015d, P2015dn, and P2015x) Screw, RS, M3x6 (HP LJ P2015) Screw, RS, M3x6 Screw, toothed washer, M4x6 Motor, DC Guide, cassette, right...solenoid holder Cam, right Stopper Duplex driver PCB assembly (HP LJ P2015d, P2015dn, and P2015x) Spring, compression Shield...
  • HP P2015 | Service Manual - Page 212
    ... Screw, tap, M3x8 Screw, tap, binding head, M3x8 Rod, grounding Cable, memory tag Solenoid (HP LJ P2015d, P2015dn, and P2015x) Solenoid (HP LJ P2015) Part number VS1-7258-007 RK2-1589-000 XA9-1503-000 XA9-1648-000 XB4-7300-809 RC2-0350-000 ...
  • HP P2015 | Service Manual - Page 213
    ENWW Internal assemblies 203
  • HP P2015 | Service Manual - Page 214
    Figure 8-7 Internal components (3 of 4) 204 Chapter 8 Parts and diagrams ENWW
  • HP P2015 | Service Manual - Page 215
    ...M4x10 Spring, compression Spring, contact Bushing Bushing Eliminator, static charge Guide, transfer front Roller, transfer Plate, registration grounding Gear, 33T ...Registration assembly Screw, RS, M3x8 Shutter link assembly Label, transfer guide open Paper-sensor PCB assembly Part number RC1-3563-000...
  • HP P2015 | Service Manual - Page 216
    Figure 8-8 Internal components (4 of 4) 206 Chapter 8 Parts and diagrams ENWW
  • HP P2015 | Service Manual - Page 217
    ... 34 Description Roller, M.P. paper pick-up Side plate, M.P. drive Guide, cassette, left center 1 ..., cartridge contact Spring, torsion Spring, contact Guide, cartridge, left lower Holder contact Guide, ... Guide, cartridge, left upper Spring, torsion Guide, F.F.C Spring, grounding Holder, paper pick-up ...
  • HP P2015 | Service Manual - Page 218
    Ref 35 36 37 38 Description Screw, RS, M3x6 Screw, RS, M3x8 Cap, continuity Solenoid Part number XA9-1495-000 XA9-1504-000 RA0-1068-000 RK2-1587-000 Qty 6 6 1 1 208 Chapter 8 Parts and diagrams ENWW
  • HP P2015 | Service Manual - Page 219
    ENWW Internal assemblies 209
  • HP P2015 | Service Manual - Page 220
    Figure 8-9 ECU assembly 210 Chapter 8 Parts and diagrams ENWW
  • HP P2015 | Service Manual - Page 221
    Table 8-10 ECU assembly Ref Description ECU assembly (110 V) ECU assembly (220 V) Part number RM1-4273-000 RM1-4274-000 Qty 1 1 ENWW Internal assemblies 211
  • HP P2015 | Service Manual - Page 222
    Figure 8-10 Main drive assembly 212 Chapter 8 Parts and diagrams ENWW
  • HP P2015 | Service Manual - Page 223
    Table 8-11 Main drive assembly Ref Description Main drive assembly Part number RM1-4253-000 Qty 1 ENWW Internal assemblies 213
  • HP P2015 | Service Manual - Page 224
    Figure 8-11 Fuser assembly 214 Chapter 8 Parts and diagrams ENWW
  • HP P2015 | Service Manual - Page 225
    ...Side plate, fixing, left Plate, fixing reinforcement Guide, fixing, upper Guide, paper separate, lower Flag, paper ... sensor PCB assembly Gear, 17T Frame, fixing Guide, fixing entrance Bushing Bushing Needle, fixing static charge Holder, separate lower guide Cover, fixing Sheet, fixing bottom Spring, ...
  • HP P2015 | Service Manual - Page 226
    ..., M4x12 Screw, tap, M3x6 Screw, tap, binding head, M3x8 Delivery frame assembly Roller, pressure Film guide assembly (110 V) Film guide assembly (220 V) Part number XA9-1422-000 XA9-1503-000 XB4-7300-809 RM1-1291-000 RC2-0303-000 RM1-...
  • HP P2015 | Service Manual - Page 227
    ENWW Internal assemblies 217
  • HP P2015 | Service Manual - Page 228
    Figure 8-12 Duplexing drive assembly 218 Chapter 8 Parts and diagrams ENWW
  • HP P2015 | Service Manual - Page 229
    ... Duplexing drive assembly Ref Description Duplexing drive assembly (HP LJ P2015d, P2015dn, and P2015x) 1 2 Normal-rotation drive assembly (HP LJ P2015d, P2015dn, and P2015x) Reverse-rotation drive assembly (HP LJ P2015d, P2015dn, and P2015x) Part number RM1-4255-000 RM1-4256-000 RM1-4257...
  • HP P2015 | Service Manual - Page 230
    Figure 8-13 Face-down gear assembly 220 Chapter 8 Parts and diagrams ENWW
  • HP P2015 | Service Manual - Page 231
    Table 8-14 Face-down gear assembly Ref Description Face-down gear assembly Part number RM1-1305-000 Qty 1 ENWW Internal assemblies 221
  • HP P2015 | Service Manual - Page 232
    Figure 8-14 Cassette assembly 222 Chapter 8 Parts and diagrams ENWW
  • HP P2015 | Service Manual - Page 233
    Table 8-15 Cassette assembly Ref Description Cassette 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 Cassette body assembly Cassette cover assembly Back end limit assembly Plate, lifter Left paper side-end assembly Right paper side-end assembly Separation pad assembly Screw, M4x10 Spring, compression ...
  • HP P2015 | Service Manual - Page 234
    Figure 8-15 Duplexing assembly 224 Chapter 8 Parts and diagrams ENWW
  • HP P2015 | Service Manual - Page 235
    Table 8-16 Duplexing assembly Ref Description Duplexing assembly (HP LJ P2015d, P2015dn, and P2015x) Part number RM1-4258-000 Qty 1 ENWW Internal assemblies 225
  • HP P2015 | Service Manual - Page 236
    Figure 8-16 PCB assembly locations 226 Chapter 8 Parts and diagrams ENWW
  • HP P2015 | Service Manual - Page 237
    Table 8-17 PCB assembly locations Ref 1 1 2 Description ECU assembly (110 V) ECU assembly (220 V) Duplex driver PCB assembly (HP LJ P2015d, P2015dn, and P2015x) Part number RM1-4273-000 RM1-4274-000 RM1-1262-000 Qty 1 1 1 ENWW Internal assemblies 227
  • HP P2015 | Service Manual - Page 238
    ...roller Arm, link Arm, tag Back end limit assembly Base, separation pad Bushing Bushing Bushing Bushing Bushing Bushing Bushing Bushing Bushing, left Bushing, right Cable, memory tag Cam Cam, M.P., left Cam, M.P., right Part number RC1-3561-000 RC2-0405-000 RC1-3482-000 RC2-0406-000 RC2-0392-000 RM1-...
  • HP P2015 | Service Manual - Page 239
    ... Duct Duct Duplex driver PCB assembly (HP LJ P2015d, P2015dn, and P2015x) Duplex driver PCB assembly (HP LJ P2015d, P2015dn, and P2015x) Duplex-drive assembly Duplexing assembly (HP LJ P2015d, P2015dn, and P2015x) Duplexing assembly (HP LJ P2015d, P2015dn, and P2015x) Part number RC1-3546-000...
  • HP P2015 | Service Manual - Page 240
    Table 8-18 Alphabetical parts list (continued) Description Duplexing drive assembly (HP LJ P2015d, P2015dn, and P2015x) ECU assembly (110 V) ECU assembly (110 V) ECU assembly (110 V) ECU assembly (220 V) ECU assembly (220 V) ECU assembly (220 V) ...
  • HP P2015 | Service Manual - Page 241
    ... font Guide, cartridge, left lower Guide, cartridge, left upper Guide, cartridge, right lower Guide, cartridge, right upper Guide, cassette, left center 1 Guide, cassette, left center 2 Guide, ... 1 Guide, cassette, right center 2 Guide, cassette, right front Guide, cassette, right rear Guide, ...
  • HP P2015 | Service Manual - Page 242
    Table 8-18 Alphabetical parts list (continued) Description Guide, F.F.C Guide, fixing entrance Guide, ... cable Guide, paper separate, lower Guide, reverse Guide, shutter, front Guide, shutter, rear Guide, ..., paper pick-up roller Holder, separate lower guide Holder, switch Inlet/switch cable assembly ...
  • HP P2015 | Service Manual - Page 243
    ..., fixing static charge Normal-rotation drive assembly (HP LJ P2015d, P2015dn, and P2015x) Pad, M.P. separation Paper... assembly Paper pick-up gear assembly Paper retaining assembly (HP LJ P2015) Paper-feed guide assembly Paper-retaining assembly (HP LJ P2015d, P2015dn, and P2015x) Part number RC1-3796...
  • HP P2015 | Service Manual - Page 244
    ..., solenoid holder Plate, transfer grounding Rear cover assembly (HP LJ P2015) Rear cover assembly (HP LJ P2015d, P2015dn, and P2015x) Registration assembly Registration assembly Retainer, spring Reverse-rotation drive assembly (HP LJ P2015d, P2015dn, and P2015x) Right cover assembly ...
  • HP P2015 | Service Manual - Page 245
    ... Roller, transfer Scanner assembly Screw, M4x10 Screw, RS, M3x6 Screw, RS, M3x6 Screw, RS, M3x6 Screw, RS, M3x6 (HP LJ P2015) Screw, RS, M3x6 (HP LJ P2015d, P2015dn, and P2015x) Screw, RS, M3x8 Screw, RS, M3x8 Screw, RS, M3x8 Screw, RS, M3x8 Screw, tap, ...
  • HP P2015 | Service Manual - Page 246
    ...plate bottom Sheet, registration damper Shield, duplexing solenoid (HP LJ P2015d, P2015dn, and P2015x) Shutter link assembly Side ..., left Side plate, fixing, right Side plate, M.P. drive Solenoid Solenoid (HP LJ P2015) Solenoid (HP LJ P2015d, P2015dn, and P2015x) Part number XA9-1503-000 XA9-1503-000...
  • HP P2015 | Service Manual - Page 247
    Table 8-18 Alphabetical parts list (continued) Description Spring compression Spring, compression Spring, compression Spring, compression Spring, compression Spring, compression Spring, compression Spring, compression Spring, compression Spring, compression Spring, compression Spring, contact ...
  • HP P2015 | Service Manual - Page 248
    Table 8-18 Alphabetical parts list (continued) Description Spring, transfer, right Stopper Stopper, cassette left Stopper, cassette right Stopper, claw Top cover assembly Top sensor assembly Part number RC1-3702-000 RC1-3580-000 RC1-3508-000 RC1-3507-000 RC1-4198-000 RM1-4272-000 RM1-1283-000 Table...
  • HP P2015 | Service Manual - Page 249
    ...Retainer, spring Bushing, right Bushing, left Bushing Spring, grounding Roller Guide, cassette, right center 1 Guide,..., right center 2 Plate, solenoid holder Guide, cassette, left center 1 Guide, cassette, left center 2 Guide, cassette, left rear Roller, paper pickup idler Shaft, paper pick-up drive ...
  • HP P2015 | Service Manual - Page 250
    ... lifter plate Spring, grounding Stopper, cassette right Stopper, cassette left Guide, shutter, rear Plate, drum grounding Lever, cartridge contact Spring, ...fixing, right Side plate, fixing, left Plate, fixing reinforcement Guide, fixing, upper Guide, paper separate, lower Flag, paper delivery sensor ...
  • HP P2015 | Service Manual - Page 251
    ... gear Spring, contact Holder, switch Spring, compression Label, stapler prohibition Label, transfer guide open Stopper, claw Frame, fixing Guide, fixing entrance Bushing Bushing Needle, fixing static charge Cover, fixing Roller, pressure Table and page Fuser ...
  • HP P2015 | Service Manual - Page 252
    ..., cartridge, left lower Guide, cartridge font Holder contact Spring, contact Guide, cartridge, right lower Shield, duplexing solenoid (HP LJ P2015d, P2015dn, and P2015x) Holder, fan Rod, grounding Duct Duct Bushing Bushing Eliminator, ...
  • HP P2015 | Service Manual - Page 253
    ..., M.P., right Arm, tag Holder, drawer connector Guide, cable Arm, cam Arm, link Cam Holder, M.P. sensor Flag, M.P. sensor Guide, cassette, right rear Base, separation pad Cover,...left upper Guide, cartridge, right upper Spring, torsion Guide, shutter, front Table and page Internal components...
  • HP P2015 | Service Manual - Page 254
    ... separate lower guide Sheet, fixing bottom Plate, grounding Guide, cable Sheet, plate bottom Solenoid (HP LJ P2015d, P2015dn, and P2015x) Solenoid (HP LJ P2015) Microswitch Motor, DC Solenoid Fan Guide, cassette, right front Guide, cassette, left front Plate, ...
  • HP P2015 | Service Manual - Page 255
    ...Paper-sensor PCB assembly M.P. sensor PCB assembly Cable, memory tag Inlet/switch cable assembly Registration assembly... (110 V) Fuser assembly (220 V) Fuser assembly (220 V) Film guide assembly (110 V) Film guide assembly (220 V) Cassette Table and page Internal components (3 of 4) on page 205 Fuser ...
  • HP P2015 | Service Manual - Page 256
    ... and P2015x) Normal-rotation drive assembly (HP LJ P2015d, P2015dn, and P2015x) Reverse-rotation drive assembly (HP...) Duplexing assembly (HP LJ P2015d, P2015dn, and P2015x) Scanner assembly Paper-feed guide assembly Paper-retaining assembly (HP LJ P2015d, P2015dn, and P2015x) Cartridge-door assembly ...
  • HP P2015 | Service Manual - Page 257
    ...-2894-000 Description ECU assembly (220 V) ECU assembly (220 V) Paper pick-up gear assembly Paper retaining assembly (HP LJ P2015) Rear cover assembly (HP LJ P2015) Roller, transfer Cover, multipurpose Gear, 33T Gear, 10T Gear, 17T Gear, 29T Gear, 19T Gear, ...
  • HP P2015 | Service Manual - Page 258
    ... Screw, with washer, M4x12 Screw, with washer, M4x12 Screw, RS, M3x6 Screw, RS, M3x6 (HP LJ P2015d, P2015dn, and P2015x) Screw, RS, M3x6 (HP LJ P2015) Screw, RS, M3x6 Screw, tap, M3x6 Screw, tap, M3x6 Screw, tap, M3x6 Screw, RS, M3x8 Screw, RS, M3x8 ...
  • HP P2015 | Service Manual - Page 259
    Table 8-19 Numerical parts list (continued) Part number XB4-7300-809 XB4-7300-809 XB4-7300-809 XB4-7401-005 XB4-7401-005 XB4-7401-005 Description Screw, tap, binding head, M3x8 Screw, tap, binding head, M3x8 Screw, tap, binding head, M3x8 Screw, tapping, truss head, M4x10 Screw, tapping, truss head...
  • HP P2015 | Service Manual - Page 260
    250 Chapter 8 Parts and diagrams ENWW
  • HP P2015 | Service Manual - Page 261
    A Accessory/Consumable addendum This appendix provides information on the following topics Consumables and accessories 10/100 networking print servers HP print cartridges DIMMs (memory or font) ENWW 251
  • HP P2015 | Service Manual - Page 262
    ...67901 CB366-67902 RM1-1298-000CN Q5931A http://www.hp.com/support/ ljpaperguide 10/100 networking print servers Table A-1 HP LaserJet P2015 Series printer Item and description HP Jetdirect en3700 fast Ethernet print server HP Jetdirect en2400 802.11g ...
  • HP P2015 | Service Manual - Page 263
    ...a result of using non-HP print cartridges will not be covered under the printer warranty. NOTE The... toner EconoMode is a feature that allows the printer to use less toner per page. Selecting this option ... cartridge, even if there is toner supply remaining in the cartridge. ENWW HP print cartridges ...
  • HP P2015 | Service Manual - Page 264
    ...might damage the DIMM. Touch any metal part of the printer or other grounded metal before touching the DIMM. 1. Use the power switch to turn off the printer, and then unplug all of the cables and cords connected to the printer. 2. Open the DIMM door. 3. Remove the DIMM from the antistatic bag it...
  • HP P2015 | Service Manual - Page 265
    4. With the gold contacts facing upward, insert the DIMM in the DIMM seat and press the DIMM body in until the metal retaining pins click. ENWW DIMMs (memory or font) 255
  • HP P2015 | Service Manual - Page 266
    5. Close the DIMM door. 6. Reconnect all printer cables and cords, and then use the ... device might damage the DIMM. Touch any metal part of the printer or other grounded metal before touching the DIMM. 1. Use the power switch to turn off the printer, and then unplug all of the cables and cords ...
  • HP P2015 | Service Manual - Page 267
    2. Open the DIMM door. 3. Unlock the DIMM retaining pins by pressing them outward. ENWW DIMMs (memory or font) 257
  • HP P2015 | Service Manual - Page 268
    ... on the bottom edge, and then remove the DIMM from the printer. NOTE Store the DIMM in an antistatic bag. 5. Close the DIMM door. 6. Reconnect all printer cables and cords, and then use the power switch to turn on the printer. 258 Appendix A Accessory/Consumable addendum ENWW
  • HP P2015 | Service Manual - Page 269
    B Service and support This appendix provides information on the following topics Hardware service Extended warranty Guidelines for repacking the printer How to contact HP ENWW 259
  • HP P2015 | Service Manual - Page 270
    ... can return the unit to a local authorized service dealer. Extended warranty HP Care Pack provides coverage for ... the HP Customer Care Service and Support group. HP Care Pack options might be .... Go to http://www.hpexpress-services.com/10467a/ and enter the product number to identify the HP Care Pack ...
  • HP P2015 | Service Manual - Page 271
    ... shipment. ● How to contact HP If you need to contact HP for service or support, use one of the following links: ● ● In the United States, go to http://www.hp.com/support/ljP2015/. Worldwide, go to http://www.hp.com/. ENWW Guidelines for repacking the printer 261
  • HP P2015 | Service Manual - Page 272
    262 Appendix B Service and support ENWW
  • HP P2015 | Service Manual - Page 273
    C Printer specifications This appendix provides information on the following topics Environmental specifications Acoustic emissions Electrical specifications Physical specifications Printer capacities and ratings Memory specifications Port availability ENWW 263
  • HP P2015 | Service Manual - Page 274
    .... Acoustic emissions Declared per ISO 9296 Table C-1 HP LaserJet P2015 printer Sound power level Printing (27 ppm): LWAd = 6.4 Bels A and 62 .../ljP2015 for current information. NOTE Configuration tested: HP LaserJet P2015 base base unit, 26 ppm, standard tray, A4 paper, and simplex ...
  • HP P2015 | Service Manual - Page 275
    ... damage the printer and void the product warranty. Table C-2 HP LaserJet P2015 printer Power requirements (110) Power requirements (220) Power consumption 110-127 V ... amps at 115 volts 2.9 amps at 230 volts Table C-3 HP LaserJet P2015d printer, HP LaserJet P2015n printer, HP LaserJet ...
  • HP P2015 | Service Manual - Page 276
    Table C-4 HP LaserJet P2015dn printer Power requirements (110) Power requirements (220) Power consumption 110-127 V (+/-10%), 50/60... amps at 230 volts NOTE Values are based on preliminary data. See http://www.hp.com/support/ljP2015 for current information. NOTE The power reported is the ...
  • HP P2015 | Service Manual - Page 277
    ...-page cartridge installed) Width: 350 mm (16.8 inches) Depth: 361 mm (14.2 inches) Height: 256 mm (10.0 inches) HP LaserJet P2015 printer: 10.7 kg (23.6 lb) NOTE Values are based on preliminary data. See http://www.hp.com/support/ljP2015 for current ...
  • HP P2015 | Service Manual - Page 278
    Printer capacities and ratings Print speed HP LaserJet P2015 printer: ● ● Tray 2 capacity Tray 1 capacity Optional input tray (tray 3) capacity Top (face down) output bin capacity Minimum paper size Maximum paper size Media weight 27 ppm (letter), 26 ...
  • HP P2015 | Service Manual - Page 279
    D Regulatory information ENWW 269
  • HP P2015 | Service Manual - Page 280
    ... frequency energy. If it is not installed and used in accordance with the instructions, it may cause harmful interference to radio communications. However,... experienced radio/TV technician. NOTE Any changes or modifications to the printer that are not expressly approved by Hewlett-Packard could void ...
  • HP P2015 | Service Manual - Page 281
    ... 22 and EN 45014 Manufacturer's Name: Manufacturer's Address: declares that the product Product Name: Regulatory Model 3): Product Options: HP LaserJet P2015 Series BOISB-0602-00 Including: Q5931A - Optional 250-Sheet Input Tray ALL Toner Cartridges: Q7553A / ...
  • HP P2015 | Service Manual - Page 282
    ... since August 1, 1976. Compliance is mandatory for products marketed in the United States. The printer is certified as a "Class 1" laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the ...
  • HP P2015 | Service Manual - Page 283
    ... 1 LASERLAITE KLASS 1 LASER APPARAT HP LaserJet P2015, HP LaserJet P2015d, HP LaserJet P2015n, HP LaserJet ... överskrider gränsen för laserklass 1. HUOLTO HP LaserJet P2015, HP LaserJet P2015d, HP LaserJet P2015n, HP LaserJet P2015x, HP LaserJet P2015dn -kirjoittimen sisällä ei ole käyttäjän ...
  • HP P2015 | Service Manual - Page 284
    274 Appendix D Regulatory information ENWW
  • HP P2015 | Service Manual - Page 285
    E Warranty and licensing ENWW 275
  • HP P2015 | Service Manual - Page 286
    Hewlett-Packard limited warranty statement HP PRODUCT HP LaserJet P2015 Series printers DURATION OF LIMITED WARRANTY One year from date of purchase HP warrants to you, the end-user customer, that HP hardware and accessories will be free from ...
  • HP P2015 | Service Manual - Page 287
    ...prior written consent is obtained. In some jurisdictions, HP's consent may not be required for limited ... or decompilation. Upon request, you will provide HP with reasonably detailed information regarding any... License Terms as a condition to the transfer. Termination. HP may terminate your license upon...
  • HP P2015 | Service Manual - Page 288
    ... cartridge NOTE The following warranty applies to the print cartridge that came with this printer. This HP product is warranted to be free from defects in materials and ... (with a written description of the problem and the print samples) or contact HP customer support. At HP's option, HP will either ...
  • HP P2015 | Service Manual - Page 289
    ... 55 printer 43 clearing jams 160 cold reset 178 configuration HP LaserJet P2015 printer 2 HP LaserJet P2015d printer 2 HP LaserJet P2015dn printer 3 HP LaserJet P2015n printer 3 HP ... 177, 178 Demo page 25 Device Settings tab, HP ToolboxFX 31 DIMM adding 254 removing 256 testing 256 ...
  • HP P2015 | Service Manual - Page 290
    ... 9 feeding operations 77 guidelines for use 8 heavy 11 HP ToolboxFX settings 32 labels 9 letterhead 11 loading 13 ... 9 preprinted forms 11 printing manually 15 recommended 8 transparencies 9 types that may damage the printer 8 types to avoid 8 media path, cleaning 44 memory cold reset 178 errors 150 ...
  • HP P2015 | Service Manual - Page 291
    ...removing and replacing 84, 85 PCL 5e 33 PCL 6 33 phone numbers,..., USB location 5 postscript level 3 emulation driver, HP ToolboxFX settings 34 power ... expectancy 253 redistributing toner 42 status, viewing with HP ToolboxFX 29 storing ... 156 HP ToolboxFX settings 32 light or faded print 155 loose toner ...
  • HP P2015 | Service Manual - Page 292
    ... 160 removing parts 84, 85 repacking the printer 261 repair contacting HP 261 hardware service 260 repetitive defects, ... of operations 73 serial number 5 service and support contacting HP 261 hardware 260 HP ToolboxFX settings 33 setting up printer 18 settings HP ToolboxFX 31 Settings tab (...
  • HP P2015 | Service Manual - Page 293
    ... 130 tray 3 14 trays duplexer, removing 89 feeding operations 77 troubleshooting accessory error secondary messages 150 basic steps 138 drum rotation check ...test 173 heating element 173 image formation 173 power 138 types, media HP ToolboxFX settings 32 U USB port location 5 W warranty extended 260...
  • HP P2015 | Service Manual - Page 294
    284 Index ENWW
  • HP P2015 | Service Manual - Page 295
  • HP P2015 | Service Manual - Page 296
    © 2006 Hewlett-Packard Development Company, L.P. www.hp.com *CB366-90905* *CB366-90905* CB366-90905



Type your new search above
We apologize, but we cannot currently deliver this PDF manual.
You can visit the HP P2015 on the HP site to download this or other manuals by visiting this link.

We apologize for any inconveniece.

The manual viewer requires the flash plugin to be installed and enabled.
To view this page ensure that Adobe Flash Player version 10 or greater is installed.

HP P2015 - LaserJet B/W Laser Printer Manual