HP ProSignia 320 Desktop PC 6433C Compaq Deskpro Family of Personal Computers, - Page 16

No Video, Part 2, Caution, Notes

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6. No Video, Part 2 Continued from Page 2-6, No Video, Part 1 Turn off power, disconnect power cord, and open the computer. Reseat processor, riser board, video card, and memory, then clear CMOS. Caution: Power is continuous to the system board and power supply even when the power switch is turned off. To prevent damage to the unit, disconnect the power cord from the power source or the unit before beginning disassembly procedures. Replace cover and power cord, then restart computer. Video OK, N computer starts? Y N Same symptoms? Y Message Y "System option not set"? N F1 "System option not set" routine Done Turn off computer and disconnect power. Replace components in system one at a time starting with hard drive. Test system after each replacement for video or beeps. Go to Page 2-8, No Video, Part 3 Notes: 1. System boards without a piezo speaker, or chassis without an internal speaker require an external speaker. 2. Some power supplies require a load greater than the system board alone to function properly. When disconnecting drives, disconnect the data cables but leave the power cables attached. 3. Remove auxiliary video card if integrated video. 4. Remove cache module on Deskpro 2000 models (if installed). Quick Troubleshooting Guide 2-7

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Quick Troubleshooting Guide
2-7
6. No Video, Part 2
Video OK,
computer
starts?
Reseat processor, riser
board, video card, and
memory, then clear CMOS.
Replace cover and
power cord, then
restart computer.
Done
Turn off power,
disconnect power cord,
and open the computer.
Y
N
Same
symptoms?
Y
Message
“System option
not set”?
F1
“System
option
not set”
routine
Caution:
Power is continuous to
the system board and power supply
even when the power switch is
turned off. To prevent damage to
the unit, disconnect the power cord
from the power source or the unit
before beginning disassembly
procedures.
Y
N
N
Continued
from Page 2-6,
No Video, Part 1
Turn off computer and disconnect
power. Replace components in
system one at a time starting with
hard drive. Test system after each
replacement for video or beeps.
Go to Page 2-8,
No Video, Part 3
Notes:
1.
System boards without a piezo speaker, or chassis
without an internal speaker require an external
speaker.
2.
Some power supplies require a load greater than
the system board alone to function properly. When
disconnecting drives, disconnect the data cables
but leave the power cables attached.
3.
Remove auxiliary video card if integrated video.
4.
Remove cache module on Deskpro 2000 models
(if installed).