HP ProSignia 320 Desktop PC 6433C Compaq Deskpro Family of Personal Computers, - Page 40

No O/S Loading from Hard Drive, Part 2, Restore CD

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11. No O/S Loading from Hard Drive, Part 2 Continued from Page 3-11, No O/S Loading from Hard Drive, Part 1 CD or diskette in drive? Y N 1. Replace hard drive. 2. Replace system board. Reseat hard drive. Access hard drive? Y Done N Run FDISK Remove diskette and reboot. Boot from Y hard drive? Done N Boot from diskette drive? N Go to Page 3-14, No O/S Loading from Diskette Drive Y Hard drive partition? Y Hard drive formatted? N Create partition, then format hard drive to bootable C:\ prompt. N Y Format hard drive and bring to a bootable C:\ prompt. N Access hard drive? Y Y Go to Page 3-13, No O/S Loading from Hard Drive, Part 3 Done Note: Refer to the "Customer Responsibilities" section of this document and the customer service contract. Computer boot? Load O/S using Restore CD if applicable. (see note) N Go to Page 3-13, No O/S Loading from Hard Drive, Part 3 3-12 Troubleshooting Flowcharts for Portable Computers

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3-12
Troubleshooting Flowcharts for Portable Computers
11. No O/S Loading from Hard Drive, Part 2
Continued from
Page 3-11,
No O/S Loading
from
Hard Drive, Part 1
N
Y
Remove diskette
and reboot.
Boot from
hard drive?
N
Done
Y
CD or
diskette in
drive?
Boot
from diskette
drive?
Y
Go to Page 3-14,
No O/S
Loading from
Diskette Drive
N
Run FDISK
Hard drive
partition?
N
Create partition, then
format hard drive to
bootable C:\ prompt.
Hard drive
formatted?
Format hard drive
and bring to a
bootable C:\ prompt.
Y
N
Y
Load O/S using
Restore CD
if
applicable.
(see note)
Note:
Refer to the “Customer
Responsibilities” section of this
document and the customer
service contract.
Computer
boot?
Done
Y
Go to Page 3-13,
No O/S Loading
from
Hard Drive, Part 3
N
1. Replace hard
drive.
2. Replace
system board.
Access
hard drive?
Y
Go to Page 3-13,
No O/S Loading
from
Hard Drive, Part 3
Reseat
hard drive.
Access
hard drive?
Done
Y
N
N