HP ProSignia 320 Desktop PC 6433C Compaq Deskpro Family of Personal Computers, - Page 64

POST Error Messages, A DIMM module in DIMM

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POST Error Messages Continued Screen Message 212-Failed Processor Beeps* None Probable Cause Processor has failed to initialize. Recommended Action 1. Reseat the processor in its socket. 2. If the processor does not respond, replace it. 213-Incompatible DIMM 2S Module in DIMM Socket(s) X,X A DIMM module in DIMM socket identified in the error message is missing critical SPD information, or is incompatible with the chipset. 1. Verify proper memory module type. 2. Try another memory socket. 3. Replace DIMM with a module conforming to the SPD standard. 214-Memory Device Failure. Error Code: XX Memory Module Socket(s):XX None A specific error has occurred 1. Verify proper memory module in a RDRAM device installed type. in the identified socket. 2. Try another memory socket. 3. Replace memory module if problem persists. 301-Keyboard Error None Keyboard failure. 1. Reconnect keyboard with computer turned off. 2. Check connector for bent or missing pins. 3. Ensure that none of the keys are depressed. 4. Replace keyboard. 304-Keyboard or System Unit Error None Keyboard failure. 1. Reconnect the keyboard with computer turned off. 2. Ensure that none of the keys are depressed. 3. Replace keyboard. 4. Replace system board. 401-Parallel Port 1 Address 2S Assignment Conflict IRQ address conflicts with another device. Reset the IRQ. 403-Parallel Port 3 Address 2S Assignment Conflict IRQ address conflicts with another device. Reset the IRQ. 404-Parallel Port Address 2S Conflict Detected * L = Long, S = Short Both external and internal ports are assigned to parallel port X. 1. Remove any parallel expansion cards. 2. Clear CMOS. 3. Reconfigure card resources and/or run Computer Setup (F10 Setup). continued Quick Troubleshooting Guide B-3

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Quick Troubleshooting Guide
B-3
POST Error Messages
Continued
Screen Message
Beeps*
Probable Cause
Recommended Action
212-Failed Processor
None
Processor has failed to
initialize.
1. Reseat the processor in its
socket.
2. If the processor does not
respond, replace it.
213-Incompatible DIMM
Module in DIMM Socket(s)
X,X
2S
A DIMM module in DIMM
socket identified in the error
message is missing critical
SPD information, or is
incompatible with the
chipset.
1.
Verify proper memory module
type.
2.
Try another memory socket.
3.
Replace DIMM with a module
conforming to the SPD standard.
214-Memory Device
Failure. Error Code: XX
Memory Module
Socket(s):XX
None
A specific error has occurred
in a RDRAM device installed
in the identified socket.
1. Verify proper memory module
type.
2. Try another memory socket.
3. Replace memory module if
problem persists.
301-Keyboard Error
None
Keyboard failure.
1.
Reconnect keyboard with
computer turned off.
2.
Check connector for bent or
missing pins.
3.
Ensure that none of the keys are
depressed.
4.
Replace keyboard.
304-Keyboard or System
Unit Error
None
Keyboard failure.
1.
Reconnect the keyboard with
computer turned off.
2.
Ensure that none of the keys are
depressed.
3.
Replace keyboard.
4.
Replace system board.
401-Parallel Port 1 Address
Assignment Conflict
2S
IRQ address conflicts with
another device.
Reset the IRQ.
403-Parallel Port 3 Address
Assignment Conflict
2S
IRQ address conflicts with
another device.
Reset the IRQ.
404-Parallel Port Address
Conflict Detected
2S
Both external and internal
ports are assigned to
parallel port X.
1. Remove any parallel expansion
cards.
2.
Clear CMOS.
3.
Reconfigure card resources
and/or run Computer Setup (F10
Setup).
* L = Long, S = Short
continued