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HP RP3 Maintenance & Service Guide HP RP3 Retail System Model 3100 - Page 20

Spare part, number, Description, USB keyboard for use in Switzerland

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Spare part number 674312-261 674312-271 674312-281 674312-291 674312-AA1 674312-AB1 674312-B41 674312-BB1 674312-D61 674312-DE1 674312-KD1 674312-L31 674313-001 674313-031 674313-041 674313-051 674313-061 674313-071 674313-081 674313-091 674313-101 674313-111 674313-121 674313-131 674313-141 674313-151 674313-161 674313-171 674313-181 674313-201 674313-211 674313-221 674313-231 674313-251 Description PS/2 keyboard for use in Bulgaria PS/2 keyboard for use in Romania PS/2 keyboard for use in Thailand PS/2 keyboard for use in Japan PS/2 keyboard for use in the People's Republic of China PS/2 keyboard for use in Taiwan PS/2 keyboard for use in the BHCSY PS/2 keyboard for use in Israel PS/2 keyboard for use in India PS/2 keyboard for use in Northwest Africa PS/2 keyboard for use in South Korea PS/2 keyboard for use internationally USB keyboard for use in the United States USB keyboard for use in the United Kingdom USB keyboard for use in Germany USB keyboard for use in France USB keyboard for use in Italy USB keyboard for use in Spain USB keyboard for use in Denmark USB keyboard for use in Norway USB keyboard for use in Sweden USB keyboard for use in Switzerland USB keyboard for use in the French Canada USB keyboard for use in Portugal USB keyboard for use in Turkey USB keyboard for use in Greece USB keyboard for use in Latin America USB keyboard for use in Saudi Arabia USB keyboard for use in Belgium USB keyboard for use in Brazil USB keyboard for use in Hungary USB keyboard for use in the Czech Republic USB keyboard for use in Slovakia USB keyboard for use in Russia Sequential part number listing 13

Section	Page
Product Features	8
Standard Configuration Features	8
Front Panel Components	9
Rear Panel Components	10
Serial Number Location	10
Installing and Customizing the Software	11
Activating and customizing the software	11
Activating the Windows operating system	11
Downloading Windows 7 updates	12
Installing or upgrading device drivers	12
Customizing the monitor display	12
Turning off the computer	12
Finding more information	12
Illustrated parts catalog	14
Computer major components	14
Cables	15
Misc parts	16
Expansion cards	17
Drives	17
Sequential part number listing	18
Removal and Replacement Procedures	22
Preparation for Disassembly	22
Serial Number Location	22
Access Panel	23
Front Bezel	24
Cable Management	25
Cable Connections	26
Memory	27
DDR3-SDRAM DIMMs	27
Replacing a SODIMM	28
Expansion Cards	29
Installing an Optional Powered Serial Port Expansion Card	30
Configuring Powered Serial Ports	32
Installing an Optional 12-Volt Powered USB Expansion Card	33
Riser Card	36
Hard Drive	39
Battery	41
WLAN Module	43
Front Fan/Baffle	45
Front USB and Power Switch Assembly	47
Speaker	48
Power Supply	49
System Board	51
Computer Setup (F10) Utility	52
Computer Setup (F10) Utilities	52
Using Computer Setup (F10) Utilities	53
Computer Setup—File	54
Computer Setup—Storage	55
Computer Setup—Security	58
Computer Setup—Power	61
Computer Setup—Advanced	62
Recovering the Configuration Settings	64
Using HP PC Hardware Diagnostics	65
Why run HP PC Hardware Diagnostics - UEFI	65
How to access and run HP PC Hardware Diagnostics	65
Downloading HP PC Hardware Diagnostics to a USB device	66
Restoring and recovering	67
System Restore	67
System Recovery	67
System Recovery when Windows is responding	68
System Recovery when Windows is not responding	69
System recovery using recovery media	69
Creating recovery media	70
Using recovery media	71
POST Error Messages	72
Power-On Self-Test (POST)	72
POST Numeric Codes and Text Messages	73
Interpreting POST Diagnostic Front Panel LEDs and Audible Codes	79
Password Security and Resetting CMOS	83
Resetting the Password Jumper	84
Clearing and Resetting the CMOS	85
Troubleshooting Without Diagnostics	87
Safety and Comfort	87
Before You Call for Technical Support	87
Helpful Hints	88
Solving General Problems	90
Solving Power Problems	94
Solving Hard Drive Problems	96
Solving Media Card Reader Problems	98
Solving Display Problems	100
Solving Audio Problems	105
Solving Printer Problems	106
Solving Keyboard and Mouse Problems	108
Solving Hardware Installation Problems	110
Solving Network Problems	112
Solving Memory Problems	115
Solving Processor Problems	116
Solving CD-ROM and DVD Problems	117
Solving USB Flash Drive Problems	120
Solving Front Panel Component Problems	121
Solving Internet Access Problems	121
Solving Software Problems	123
Serial and Parallel ATA Drive Guidelines and Features	124
SATA Hard Drives	124
SATA Hard Drive Cables	125
SATA Data Cable	125
SATA Power Cable	125
PATA Device Information	126
ATA SMART Drives	126
Hard Drive Capacities	126
Identifying the Chassis, Routine Care, and Disassembly Preparation	127
Electrostatic Discharge Information	128
Generating Static	128
Preventing Electrostatic Damage to Equipment	128
Personal Grounding Methods and Equipment	129
Grounding the Work Area	129
Recommended Materials and Equipment	129
Operating Guidelines	130
Routine Care	131
General Cleaning Safety Precautions	131
Cleaning the Computer Case	131
Cleaning the Keyboard	131
Cleaning the Monitor	132
Cleaning the Mouse	132
Service Considerations	132
Power Supply Fan	132
Tools and Software Requirements	133
Screws	133
Cables and Connectors	133
Hard Drives	133
Lithium Coin Cell Battery	134
Power Cord Set Requirements	135
General Requirements	135
Japanese Power Cord Requirements	135
Country-Specific Requirements	136
Specifications	137