HP RP3 Maintenance & Service Guide HP RP3 Retail System Model 3100 - Page 6

Serial and Parallel ATA Drive Guidelines and Features, Password Security and Resetting CMOS

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Appendix D POST Error Messages ...65 Power-On Self-Test (POST) ...65 POST Numeric Codes and Text Messages 66 Interpreting POST Diagnostic Front Panel LEDs and Audible Codes 72 Appendix E Password Security and Resetting CMOS 76 Resetting the Password Jumper ...77 Clearing and Resetting the CMOS ...78 Appendix F Troubleshooting Without Diagnostics 80 Safety and Comfort ...80 Before You Call for Technical Support 80 Helpful Hints ...81 Solving General Problems ...83 Solving Power Problems ...87 Solving Hard Drive Problems ...89 Solving Media Card Reader Problems 91 Solving Display Problems ...93 Solving Audio Problems ...98 Solving Printer Problems ...99 Solving Keyboard and Mouse Problems 101 Solving Hardware Installation Problems 103 Solving Network Problems ...105 Solving Memory Problems ...108 Solving Processor Problems ...109 Solving CD-ROM and DVD Problems 110 Solving USB Flash Drive Problems 113 Solving Front Panel Component Problems 114 Solving Internet Access Problems ...114 Solving Software Problems ...116 Appendix G Serial and Parallel ATA Drive Guidelines and Features 117 SATA Hard Drives ...117 SATA Hard Drive Cables ...118 SATA Data Cable ...118 SATA Power Cable ...118 PATA Device Information ...119 ATA SMART Drives ...119 Hard Drive Capacities ...119 vii

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Appendix D
POST Error Messages
................................................................................................................
65
Power-On Self-Test (POST)
...............................................................................................................
65
POST Numeric Codes and Text Messages
.......................................................................................
66
Interpreting POST Diagnostic Front Panel LEDs and Audible Codes
................................................
72
Appendix E
Password Security and Resetting CMOS
.................................................................................
76
Resetting the Password Jumper
........................................................................................................
77
Clearing and Resetting the CMOS
.....................................................................................................
78
Appendix F
Troubleshooting Without Diagnostics
......................................................................................
80
Safety and Comfort
............................................................................................................................
80
Before You Call for Technical Support
...............................................................................................
80
Helpful Hints
.......................................................................................................................................
81
Solving General Problems
..................................................................................................................
83
Solving Power Problems
....................................................................................................................
87
Solving Hard Drive Problems
.............................................................................................................
89
Solving Media Card Reader Problems
...............................................................................................
91
Solving Display Problems
...................................................................................................................
93
Solving Audio Problems
.....................................................................................................................
98
Solving Printer Problems
....................................................................................................................
99
Solving Keyboard and Mouse Problems
..........................................................................................
101
Solving Hardware Installation Problems
...........................................................................................
103
Solving Network Problems
...............................................................................................................
105
Solving Memory Problems
...............................................................................................................
108
Solving Processor Problems
............................................................................................................
109
Solving CD-ROM and DVD Problems
..............................................................................................
110
Solving USB Flash Drive Problems
..................................................................................................
113
Solving Front Panel Component Problems
......................................................................................
114
Solving Internet Access Problems
....................................................................................................
114
Solving Software Problems
..............................................................................................................
116
Appendix G
Serial and Parallel ATA Drive Guidelines and Features
........................................................
117
SATA Hard Drives
............................................................................................................................
117
SATA Hard Drive Cables
..................................................................................................................
118
SATA Data Cable
............................................................................................................
118
SATA Power Cable
..........................................................................................................
118
PATA Device Information
.................................................................................................................
119
ATA SMART Drives
..........................................................................................................................
119
Hard Drive Capacities
......................................................................................................................
119
vii