Intel SBXD62 User Guide - Page 53

Solving Problems, Diagnostic Tools Overview

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5 Solving Problems This section provides basic troubleshooting information to help you solve some common problems that might occur while setting up the blade server. If you cannot locate and correct the problem using the information in this chapter, see the "Server Support" flowchart in the front of this document and the Intel® Server Compute Blade SBXD62 Hardware Maintenance Manual and Troubleshooting Guide on the Intel® Server Compute Blade SBXD62 Resource CD. Diagnostic Tools Overview The following tools are available to help you diagnose and solve hardware-related problems: • POST beep codes The power-on self-test beep codes indicate the detection of a problem. - One beep indicates successful completion of POST. - More than one beep indicates that POST detected a problem. Error messages also appear during startup if POST detects a hardware-configuration problem. See "POST Beep Code Descriptions" on page 44 and the blade server Hardware Maintenance Manual and Troubleshooting Guide on the Intel® Server Compute Blade SBXD62 Resource CD for more information. • Troubleshooting charts The "Troubleshooting Charts" on page 46 list problem symptoms and steps to correct the problems. • Diagnostic programs and error messages Real Time Diagnostics tests the major components of the Intel® Blade Server Chassis SBCE, including the management modules, I/O-modules, removable media drives, and the blade servers, while the operating system is running. Note: See the Intel® Server Compute Blade SBXD62 Hardware Maintenance Manual and Troubleshooting Guide on the Intel® Server Compute Blade SBXD62 Resource CD for more information. • Light Path Diagnostics Use light path diagnostics to identify system errors quickly. See "Light Path Diagnostics" on page 51 for more information. Intel® Server Compute Blade SBXD62 Installation and User's Guide 43

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Intel® Server Compute Blade SBXD62 Installation and User’s Guide
43
5
Solving Problems
This section provides basic troubleshooting information to help you solve some common
problems that might occur while setting up the blade server.
If you cannot locate and correct the problem using the information in this chapter, see the
“Server Support” flowchart in the front of this document and the Intel
®
Server Compute
Blade SBXD62
Hardware Maintenance Manual and Troubleshooting Guide
on the Intel
®
Server Compute Blade SBXD62 Resource CD.
Diagnostic Tools Overview
The following tools are available to help you diagnose and solve hardware-related
problems:
•
POST beep codes
The power-on self-test beep codes indicate the detection of a problem.
—
One beep indicates successful completion of POST.
—
More than one beep indicates that POST detected a problem. Error messages also
appear during startup if POST detects a hardware-configuration problem.
See
“POST Beep Code Descriptions” on page 44
and the blade server
Hardware
Maintenance Manual and Troubleshooting Guide
on the Intel
®
Server Compute Blade
SBXD62 Resource CD for more information.
•
Troubleshooting charts
The
“Troubleshooting Charts” on page 46
list problem symptoms and steps to correct
the problems.
•
Diagnostic programs and error messages
Real Time Diagnostics tests the major components of the Intel® Blade Server Chassis
SBCE, including the management modules, I/O-modules, removable media drives,
and the blade servers, while the operating system is running.
Note:
See the Intel
®
Server Compute Blade SBXD62 Hardware Maintenance Manual and
Troubleshooting Guide on the Intel
®
Server Compute Blade SBXD62 Resource CD
for
more information.
•
Light Path Diagnostics
Use light path diagnostics to identify system errors quickly. See
“Light Path
Diagnostics” on page 51
for more information.