Kodak Pro 14n User Guide - Page 217
Product Support Options, Support includes FAQs Frequently Asked Questions, downloadable
UPC - 041771334376
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Warranty Product Support Options During the warranty period for the KODAK PROFESSIONAL DCS Pro 14n Digital Camera, you are entitled to product support for both hardware and software, provided your camera is registered with Eastman Kodak Company. You may register with Kodak via mail, fax, or through Kodak's World Wide Web site: http://www.kodak.com/go/DCSRegister. Support is provided through a variety of options: 1. Technical Support through the Web site (http://www.kodak.com): Support includes FAQs (Frequently Asked Questions), downloadable software updates, and technical topic articles for reading and downloading. 2. FaxBack Documents on a variety of subjects. In North America, the FaxBack system is available at the following phone number: 1-800-508-1531 3. Authorized Dealers: Contact your authorized KODAK PROFESSIONAL dealer for help with camera operation and connection to your computer. Many dealers can also provide training for your graphics application software, integration consulting, and optional equipment. Authorized dealers can also provide help in purchasing a service maintenance agreement. 4. Telephone Support: Telephone support is available without charge during your warranty period only, by calling: United States: Call 1-800-23-KODAK (1-800-235-6325) Outside United States: Contact your local Kodak service representative Your camera must be registered with Kodak to qualify for no-charge support. You will be asked to provide the serial number of your camera, and proof of purchase also may be requested to verify the current status of your warranty. Cameras found to be out of warranty will require a credit card payment for each call incident. There is no charge to register your camera with Kodak. April 29, 2004 D-5