Konica Minolta bizhub 4020i bizhub 5020i/4020i User Guide - Page 447
Troubleshooting, Home > Troubleshooting
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Home > Troubleshooting Troubleshooting Use this section to resolve typical problems you may encounter when using your machine. You can correct most problems yourself. IMPORTANT For technical help, you must call the country where you bought the machine. Calls must be made from within that country. Using non-genuine supplies may affect the print quality, hardware performance, and machine reliability. First, check the following: • The machine's power cord is connected correctly and the machine's power is on. • All of the protective materials have been removed. • Paper is loaded correctly in the paper tray. • The interface cables are securely connected to the machine and the computer, or the wireless connection is set up on both the machine and your computer. • Error and maintenance messages If you did not solve the problem with the checks, identify the problem and then see Related Information. Related Information • Error and Maintenance Messages • Document Jams • Paper Jams • Printing Problems • Improve the Print Quality • Telephone and Fax Problems • Network Problems • Other Problems • Check the Machine Information • Reset Your Machine 441
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