Konica Minolta bizhub 4020i bizhub 5020i/4020i User Guide - Page 494
I Want to Check that My Network Devices are Working Correctly, Check, Action, Interface
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Home > Troubleshooting > Network Problems > I Want to Check that My Network Devices are Working Correctly I Want to Check that My Network Devices are Working Correctly Check Action Interface Check that your Check the following: machine, access point/ router, or network hub is turned on. • The power cord is connected correctly and this machine is turned on. • The access point/router or hub is turned on and its link button is blinking. Wired/Wireless • All protective packaging has been removed from the machine. • The toner cartridge and imaging unit are installed correctly. • The front and back covers are fully closed. • Paper is inserted correctly in the paper tray. • (For wired networks) A network cable is securely connected to this machine and to the router or hub. Check the Link Status in the Network Configuration Report. Print the Network Configuration Report and check that Ethernet Link Status or Wireless Link Status is Link OK. Wired/Wireless Check that you can Ping this machine from your computer using the IP address or the node Wired/Wireless "ping" this machine from name in the Windows command prompt or Mac Terminal application: your computer. ping or . • Successful: Your machine is working correctly and connected to the same network as your computer. • Unsuccessful: Your machine is not connected to the same network as your computer. (Windows) Ask the network administrator to fix the IP address and the subnet mask. (Mac) Confirm that the IP address and the Subnet Mask are set correctly. Check that your Print the WLAN Report to check the error code on the printed report. machine is connected to the wireless network. Wireless If you have checked and tried all of the above but you are still having problems, see the instructions supplied with your wireless LAN access point/router to find the SSID and the Network Key information and set them correctly. Related Information • Network Problems Related Topics: • Print the Network Configuration Report • Print the WLAN Report • Wireless LAN Report Error Codes • My Machine Cannot Print, Scan, or PC-FAX Receive over the Network 488