Konica Minolta bizhub 4020i bizhub 5020i/4020i User Guide - Page 490
I Cannot Complete the Wireless Network Setup Configuration, Troubleshooting, Network Problems
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Home > Troubleshooting > Network Problems > I Cannot Complete the Wireless Network Setup Configuration I Cannot Complete the Wireless Network Setup Configuration Turn your wireless router off and back on. Then try to configure the wireless settings again. If you are unable to resolve the problem, follow the instructions below: Investigate the problem using the WLAN Report. Cause Action Interface Your security settings (SSID/ • Network Key) are not correct. • • Confirm the security settings using the Wireless Setup Helper utility. Select and confirm that you are using the correct security settings. - See the instructions supplied with your wireless LAN access point/router for information on how to find the security settings. - The manufacturer's name or model number of the wireless LAN access point/router may be used as the default security settings. - Consult with the access point/router manufacturer, your Internet provider, or network administrator. For definitions of SSID and Network Key, see the entries SSID, Network Key and Channels in the Glossary. Wireless Your machine's MAC address is not allowed. Confirm that this machine's MAC Address is allowed in the filter. You Wireless can find the MAC Address on your machine's control panel. Your wireless LAN access point/router is in stealth mode (not broadcasting the SSID). • Enter the correct SSID name or Network Key manually. • Check the SSID name or the Network Key in the instructions supplied with your wireless LAN access point/router and reconfigure the wireless network setup. Wireless Your security settings (SSID/ • password) are not correct. • Confirm the SSID and password. - When you are configuring the network manually, the SSID and password are displayed on your machine. If your mobile device supports the manual configuration, the SSID and password will be displayed on your mobile device's screen. For the definition of SSID, see the Glossary. Wi-Fi Direct You are using Android™ 4.0. If your mobile device disconnects (approximately six minutes after using Wi-Fi Direct), try the one-push configuration using WPS (recommended) and set this machine as a G/O. Wi-Fi Direct Your machine is placed too Move your machine within about 3.3 feet (1 meter) of the mobile far from your mobile device. device when you configure the Wi-Fi Direct network settings. Wi-Fi Direct There are some obstructions Move your machine to an obstruction-free area. (walls or furniture, for example) between your machine and the mobile device. Wi-Fi Direct There is a wireless computer, Bluetoothsupported device, microwave oven, or digital cordless phone near this machine or the mobile device. Move other devices away from this machine or the mobile device. Wi-Fi Direct If you have checked and • Turn your machine off and back on. Then try to configure the Wi- Wi-Fi Direct tried all of the above, but still Fi Direct settings again. cannot complete the Wi-Fi 484