Kyocera TASKalfa 500ci Fax System (S) C Operation Guide Rev-2 - Page 192

Troubleshooting Error Messages When an error occurs, the display may show one of the error messages listed below. These will help you identify and correct the problem. NOTE: When a transmission error occurs, a sent/receipt result report is produced. Check the error code shown in the report and refer to the Error Code List on page 16 of the Appendix for a description. To print the sent/receipt result report, refer to Send Result Reports on page 5-7 and FAX RX Result Reports on page 5-8. You may also check error codes using the activity report. (Refer to Activity Report on page 5-8.) Message Machine failure. Checkpoint - FAX box limit exceeded. - Job Accounting restriction - exceeded. Cannot execute this job. - The phone receiver is off the hook. Is the phone (commercially available) connected to the machine off the hook? Corrective Action Reference Page Turn the main power switch - off and on, or unplug the power cord and plug it in again. If the message still appears, note the error code. Turn the main power switch off and unplug the power cord. Call your service representative. FAX Box capacity is used up with document data. Press [End]. The job is canceled. Try to perform the job again after printing or deleting the data in the FAX Box. 4-30 The number of paper used has exceeded the limit preset by Job Accounting. No further operation is possible. Press [End]. The job is canceled. Try to perform the job again after resetting the limit for paper use. Refer to the machine's Operation Guide. Fax transmission is prohibited by Job Accounting. No further operation is possible. Press [End]. The job is canceled. Check the setting for Job Accounting. Refer to the machine's Operation Guide. Hang up the handset. - 10-4 OPERATION GUIDE