Lenovo ThinkCentre A58e User Guide - Page 54

Diagnostic programs, Lenovo ThinkVantage Toolbox, Lenovo System Toolbox, Notes, Start, All Programs - review

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Symptom The computer beeps multiple times before the operating system starts. Verify that no keys are stuck. Action Diagnostic programs Diagnostic programs are used to test hardware components of your computer and report operating-system-controlled settings that can cause hardware failures. Depending on your operating system, your computer is preinstalled with the Lenovo ThinkVantage Toolbox program or the Lenovo System Toolbox program, which you can use when you are running the Windows operating system. Notes: 1. You can also download the PC-Doctor for DOS diagnostic program from http://www.lenovo.com/support. See "PC-Doctor for DOS" on page 47 for detailed information. 2. If you are unable to isolate and repair the problem yourself after running the diagnostic program, save and print the log files created by the diagnostic program. You will need the log files when you speak to a Lenovo technical support representative. Lenovo ThinkVantage Toolbox Note: The Lenovo ThinkVantage Toolbox program is only available on computers with Windows 7 from Lenovo. The Lenovo ThinkVantage Toolbox program helps you maintain your computer, improve computing security, diagnose computer problems, get familiar with the innovative technologies provided by Lenovo, and get more information about your computer. You can use the Diagnostics feature of the Lenovo ThinkVantage Toolbox program to test devices, diagnose problems, create bootable diagnostic media, update system drivers, and review system information. To diagnose the computer problems by using the Lenovo ThinkVantage Toolbox program, click Start → All Programs → Lenovo ThinkVantage Tools → System Health and Diagnostics → Diagnostics. Follow the instructions on the screen. For additional information about running the Lenovo ThinkVantage Toolbox program, refer to the help system of the Lenovo ThinkVantage Toolbox program. Lenovo System Toolbox Note: The Lenovo System Toolbox program is only available on computers preinstalled with Windows Vista or Windows XP from Lenovo. The Lenovo System Toolbox program is a diagnostic program that works through the Windows operating system and enables you to view symptoms and solutions for computer problems, access the Lenovo troubleshooting center, update system drivers, and review system information. To run the Lenovo System Toolbox program, click Start → All Programs → Lenovo Services → Lenovo System Toolbox. Follow the instructions on the screen. For 46 User Guide

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Symptom
Action
The computer beeps multiple
times before the operating
system starts.
Verify that no keys are stuck.
Diagnostic programs
Diagnostic programs are used to test hardware components of your computer and
report operating-system-controlled settings that can cause hardware failures.
Depending on your operating system, your computer is preinstalled with the
Lenovo ThinkVantage Toolbox program or the Lenovo System Toolbox program,
which you can use when you are running the Windows operating system.
Notes:
1.
You can also download the PC-Doctor for DOS diagnostic program from
http://www.lenovo.com/support. See “PC-Doctor for DOS” on page 47 for
detailed information.
2.
If you are unable to isolate and repair the problem yourself after running the
diagnostic program, save and print the log files created by the diagnostic
program. You will need the log files when you speak to a Lenovo technical
support representative.
Lenovo ThinkVantage Toolbox
Note:
The Lenovo ThinkVantage Toolbox program is only available on computers
with Windows 7 from Lenovo.
The Lenovo ThinkVantage Toolbox program helps you maintain your computer,
improve computing security, diagnose computer problems, get familiar with the
innovative technologies provided by Lenovo, and get more information about your
computer. You can use the Diagnostics feature of the Lenovo ThinkVantage Toolbox
program to test devices, diagnose problems, create bootable diagnostic media,
update system drivers, and review system information.
To diagnose the computer problems by using the Lenovo ThinkVantage Toolbox
program, click
Start
→
All Programs
→
Lenovo ThinkVantage Tools
→
System
Health and Diagnostics
→
Diagnostics
. Follow the instructions on the screen.
For additional information about running the Lenovo ThinkVantage Toolbox
program, refer to the help system of the Lenovo ThinkVantage Toolbox program.
Lenovo System Toolbox
Note:
The Lenovo System Toolbox program is only available on computers
preinstalled with Windows Vista or Windows XP from Lenovo.
The Lenovo System Toolbox program is a diagnostic program that works through
the Windows operating system and enables you to view symptoms and solutions
for computer problems, access the Lenovo troubleshooting center, update system
drivers, and review system information.
To run the Lenovo System Toolbox program, click
Start
→
All Programs
→
Lenovo
Services
→
Lenovo System Toolbox
. Follow the instructions on the screen. For
46
User Guide