Lexmark 12N0009 Finisher Setup and User's Guide - Page 41

Symptom, Cause, Solution, s are not stapled., Punched holes are not, in the proper position.

Page 41 highlights

Symptom Cause Solution Pages are not stapled. You are trying to staple too many sheets. Reduce the number of pages in the staple job. The finisher can staple up to 30 sheets of 20 lb paper. If you attempt to staple a larger stack of paper, the finisher ejects the stack without stapling it. The staple cartridge is empty. Install a new staple cartridge. See "Stapling" on page 26 for instructions. The stapler is jammed. Check the stapler for a staple jam. See "Clearing staple jams" on page 56 for instructions. Punched holes are not The printer and finisher are not Align the top of the finisher with the printer. See in the proper position. aligned properly. "Aligning the top of the finisher" on page 15 for instructions. You hole punched a printed job Move the alignment of the finisher to compensate for on different finishers. the hole punch difference. See "Hole punch adjustment" on page 44 for instructions. You cannot print requested envelopes. You are trying to print envelope sizes other than C5 or B5 with the finisher attached to the printer. Move the finisher away from the printer. Reinstall the printer exit tray. Turn the printer off. Wait 15 seconds and turn the printer on. Resend the envelope print job. Troubleshooting 37

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37
Troubleshooting
Pages are not stapled.
You are trying to staple too
many sheets.
Reduce the number of pages in the staple job.
The finisher can staple up to 30 sheets of 20 lb paper.
If you attempt to staple a larger stack of paper, the
finisher ejects the stack without stapling it.
The staple cartridge is empty.
Install a new staple cartridge. See “Stapling” on
page 26 for instructions.
The stapler is jammed.
Check the stapler for a staple jam. See “Clearing
staple jams” on page 56 for instructions.
Punched holes are not
in the proper position.
The printer and finisher are not
aligned properly.
Align the top of the finisher with the printer. See
“Aligning the top of the finisher” on page 15 for
instructions.
You hole punched a printed job
on different finishers.
Move the alignment of the finisher to compensate for
the hole punch difference. See “Hole punch
adjustment” on page 44 for instructions.
You cannot print
requested envelopes.
You are trying to print envelope
sizes other than C5 or B5 with
the finisher attached to the
printer.
Move the finisher away from the printer. Reinstall the
printer exit tray. Turn the printer off. Wait 15 seconds
and turn the printer on. Resend the envelope print job.
Symptom
Cause
Solution