Lexmark Optra C710 Service Manual - Page 124

5016-001 High Voltage Leakage Detect Service Check Error Code 992. This error code displays when leakage is detected in the print cartridge, high voltage contacts (grid blocks 1 and 2) or HVPS. Note: • This symptom may require replacement of one or more customer replaceable units, designated as supplies or maintenance items, which are the responsibility of the customer. With the customer's permission, if available, try new print cartridges. • Before proceeding with this service check, turn the printer off, wait a few minutes and turn the printer back on. If the error remains, proceed with the remainder of this service check. CAUTION: Be sure not to leave the print cartridges exposed to light for more than 10 minutes without covering or returning the print cartridges to the printer. Do not handle the cartridge by the shutter or touch the photoconductor. FRU 1 Print Cartridge Action Open the cartridge cover and remove the cartridge in the top position of the carriage assembly. Try a new cartridge and the printer again. Verify that a 992 error check continues to display, for the cartridge replaced. • If it is not the same cartridge, try a new cartridge for each time the 992 error code displays, until you find the failing cartridge. • If the new cartridge still fails, continue to the next step. 2-58 Service Manual