Lexmark Optra C710 Service Manual - Page 155
Poor Color Reproduction Service Check, Transfer Roller
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5016-001 Poor Color Reproduction Service Check FRU 1 Print Cartridge 2 Intermediate Transfer Unit (ITM) 3 Transfer Roller 4 Paper Moisture 5 Temperature Sensor Action Replace any toner cartridges matching the corresponding color problems. Advise the customer the cartridge or cartridges should be replaced. Replace any toner cartridges matching the corresponding color problems. Advise the customer the cartridge or cartridges should be replaced. Try a new ITM CRU. If this fixes the problem advise the customer the ITM should be replaced. Note: The transfer roll is spring loaded against the inner cover so that it properly contacts the transfer belt in the ITM unit. • Check the transfer roll for correct installation. Be sure the transfer roll rotates freely. • Check the left and right side transfer roll springs and bushings for signs of binding or damage. Replace any parts as necessary. The paper may have too high a moisture content. Try a different paper. Replace the temperature sensor. Diagnostic Information 2-89