Lexmark Z65n User's Guide (1.06 MB) - Page 35
Troubleshooting checklist
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Troubleshooting checklist Is the power supply firmly attached to your printer and an electrical outlet? Are both your printer and computer on? Is your printer cable securely attached at both ends? Are you using either a USB cable or an Ethernet cable, not both at the same time? If you are using an Ethernet cable, make sure it is an RJ-45 (Category 5) cable. If you are using your printer on a network, are all network connections secure? Make sure the computer connected to the network. Did you remove the sticker and transparent tape from the back and bottom of both print cartridges? Is the black cartridge (P/N 82) in the left carrier and the color cartridge (P/N 83 or 88) in the right carrier? Is the paper loaded correctly? Make sure you do not push the paper too far into the printer. For help, see page 23. Did you install the printer software correctly? Windows Mac OS 8.6 to 9.2 Mac OS X version 10.0.3 to 10.1 From your desktop, click Start Programs or All Programs. If Lexmark Z65 does not appear in your list of programs, install the printer software (see page 42). From the Apple menu, choose Control Panels. If Lexmark Z65 Control Panel does not appear in your list of Control Panels, install the printer software (see page 43). From the Finder, click Computer, and then double-click the OS X disk icon Library folder Printers folder Lexmark folder. If Lexmark Z65 Utility does not appear in the folder, install the printer software (see page 43). 31