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Lexmark Z705 User's Guide for Mac OS 9 - Page 58

Setup troubleshooting, Troubleshooting checklist - printer installation

UPC - 734646890007

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4 Setup troubleshooting Troubleshooting checklist Is the power supply firmly attached to your printer and a properly grounded electrical outlet? Are both your printer and computer on? If you are using your printer on a network, make sure your computer is connected to the network, your Lexmark adapter is on, and all indicator lights are on. For more information, refer to the adapter documentation. Is your USB cable securely attached to your printer and to your computer or Lexmark adapter? Are the printer lights blinking? If they are, see "Understanding error messages and flashing lights" on page 62. Did you remove the sticker and transparent tape from the back and bottom of each print cartridge? Did you install the print cartridges correctly? For help, see "Install the cartridges" on page 52. Is the paper loaded correctly? Make sure you do not push the paper too far into the printer. If the Paper Feed light is blinking, see "Understanding error messages and flashing lights" on page 62. Did you install the printer software correctly? From the Apple menu, choose Control Panels Z700-P700 Series Control Panel. If there is no Control Panel for your printer, install the printer software. Setup troubleshooting 58

Section	Page
Contents	3
Printer overview	5
Understanding the printer parts	5
Lexmark™Z700Series Color Jetprinter™	5
LexmarkP700Series Photo Jetprinter™	6
Using memory cards (Lexmark P700 Series only)	7
Inserting a memory card	7
Using the printer software	9
Page Setup dialog box	10
Print dialog box	11
Control Panel	13
Using the paper type sensor	14
Printing ideas	16
Printing on plain paper	16
Step 1: Load the paper	16
Step 2: Customize the print settings	17
Step 3: Print your document	17
Printing photos	17
Step 1: Load the photo paper	17
Step 2: Customize the print settings	18
Step 3: Print your photos	19
Printing on premium paper	19
Step 1: Load the premium paper	19
Step 2: Customize the print settings	20
Step 3: Print your document	21
Printing on both sides of the paper	21
Step 1: Load the paper	21
Step 2: Customize the print settings	22
Step 3: Print your document	23
Printing cards	23
Step 1: Load the cards	23
Step 2: Customize the print settings	24
Step 3: Print your cards	25
Printing envelopes	25
Step 1: Load the envelopes	26
Step 2: Customize the print settings	27
Step 3: Print your envelopes	27
Printing color images in black and white	27
Step 1: Load the paper	28
Step 2: Customize the print settings	28
Step 3: Print your document	29
Printing a booklet	29
Step 1: Load the paper	29
Step 2: Customize the print settings	30
Step 3: Print your booklet	31
Step 4: Build your booklet	31
Printing labels	32
Step 1: Load the labels	32
Step 2: Customize the print settings	33
Step 3: Print your labels	34
Printing handouts	34
Step 1: Load the paper	34
Step 2: Customize the print settings	35
Step 3: Print your handouts	36
Printing iron-on transfers	37
Step 1: Load the iron-on transfers	37
Step 2: Customize the print settings	38
Step 3: Print your iron-on transfers	39
Printing transparencies	39
Step 1: Load the transparencies	39
Step 2: Customize the print settings	40
Step 3: Print your transparencies	41
Printing your document in reverse order	41
Step 1: Load the paper	41
Step 2: Customize the print settings	42
Step 3: Print your document	42
Printing a banner	42
Step 1: Load the banner paper	43
Step 2: Customize the print settings	44
Step 3: Print your banner	45
Printing a poster	45
Step 1: Load the paper	45
Step 2: Customize the print settings	46
Step 3: Print your poster	47
Step 4: Assemble your poster	47
Printing on custom size paper	48
Step 1: Load the custom size paper	48
Step 2: Customize the print settings	49
Step 3: Print your document	49
Maintenance	50
Replacing the print cartridges	50
Remove the used cartridges	50
Install the cartridges	52
Specify cartridge settings in the printer software	53
Aligning the print cartridges	54
Improving print quality	54
Preserving the print cartridges	57
Ordering supplies	57
Setup troubleshooting	58
Troubleshooting checklist	58
When I insert the printer software CD, nothing happens	59
Solving printer software installation problems	59
Removing the printer software	60
Installing the printer software	60
General troubleshooting	62
Solving network printing problems	62
Understanding error messages and flashing lights	62
Paper Jam message	62
Ink Low message	62
Paper Feed light is blinking	63
Power light is flashing	63
Resolving unsuccessful or slow printing	64
Printer is plugged in, but does not print	64
Printing a test page	64
Test page does not print	64
Alignment page does not print	65
Printer ejects a blank page after appearing to print	65
Printer prints very slowly	65
Recovering when your computer stops responding	66
Clearing paper misfeeds or jams	66
Paper misfeeds or multiple sheets feed	66
Printer does not feed specialty media	67
Printer has a paper jam	67
Solving print quality problems	67
Print is too dark or smudged	68
Vertical straight lines are not smooth	68
Print smears on the page	68
Printed pages have alternating bands of light and dark print (intermittent printing)	68
Print quality is poor at the edges	69
Printed characters are improperly formed or misaligned	69
Colors on the printout differ from the colors on the screen	69
Colors on the printout are faded	70
Characters are missing or unexpected	70
Photos do not print as expected	70
Solving specialty media problems	70
Glossy/photo papers or transparencies stick together	70
Transparencies or photos contain white lines	71
Notices	72
Glossary	74

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Setup troubleshooting

Troubleshooting checklist

Is the power supply firmly attached to your printer and a properly grounded electrical outlet?

Are both your printer and computer on? If you are using your printer on a network, make

sure your computer is connected to the network, your Lexmark adapter is on, and all

indicator lights are on. For more information, refer to the adapter documentation.

Is your USB cable securely attached to your printer and to your computer or Lexmark

adapter?

Are the printer lights blinking? If they are, see “Understanding error messages and flashing

lights” on page 62.

Did you remove the sticker and transparent tape from the back and bottom of each print

cartridge?

Did you install the print cartridges correctly? For help, see “Install the cartridges” on

page 52.

Is the paper loaded correctly? Make sure you do not push the paper too far into the printer.

If the Paper Feed light is blinking, see “Understanding error messages and flashing lights”

on page 62.

Did you install the printer software correctly?

From the Apple menu, choose

Control Panels

Z700-P700 Series Control

Panel

If there is no Control Panel for your printer, install the printer software.