Motorola SB5100 Installation Manual - Page 92

Event Log Messages, Level, Cable Modem Actions, Registration, HFC: UCD Symbol rate change

Page 92 highlights

B-20 Event Log Messages Code H501.13 H501.14 H501.15 H501.16 H501.17 H501.18 H501.19 H501.20 H501.21 H501.22 Event Log Messages HFC: Invalid UCD HFC: Lost FEC LOCK - trying to recover HFC: FEC LOCK recovery OK HFC: FEC LOCK recovery failed HFC: UCD Minislot size change HFC: UCD Symbol rate change HFC: UCD Invalid minislot size HFC: UCD Invalid symbol rate HFC: UCD Invalid upstream freq HFC: UCD Invalid actual preamble length Level 3 (Critical) 3 (Critical) 7 (Info) 3 (Critical) 7 (Info) 7 (Info) 3 (Critical) 3 (Critical) 3 (Critical) 3 (Critical) Registration Code I500.0 I502.0 I503.0 I504.0 I505.0 Event Log Messages Registration Completed Error transmitting Registration Request message Cable Modem is OPERATIONAL REG-RESP Invalid Vendor ID Len, CONTINUE Registration RSP with COV failure Level 7 (Info) 4 (Error) 7 (Info) 4 (Error) 1 (Emerg) I506.0 I507.0 I508.0 I509.0 I509.1 I510.0 I511.0 Retried 2nd time and REG-RSP is still failed. Retransfer TFTP config Retried 3rd time and REG-RSP is still failed. Power Cycle Registration RSP with authentication failure TFTP Server Provisioned Modem Address format invalid in length TFTP Server Timestamp format invalid in length ***BOOTING [sw_version]*** Reset due to SNMP docsDevResetNow 1 (Emerg) 1 (Emerg) 1 (Emerg) 4 (Error) 4 (Error) 7 (Info) 7 (Info) Cable Modem Actions Cable Modem Actions Time out and the board will reset No action taken Ignore and continue reading the next bytes Resend Reg-Req up to 3x before power cycle Retransfer TFTP Config Power Cycle Resend Reg-Req up to 3 times before power cycle Ignore and continue reading the next bytes Ignore and continue reading the next bytes SURFboard Cable Modem Installation Manual

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B-20
Event Log Messages
SURFboard Cable Modem Installation Manual
Code
Event Log Messages
Level
Cable Modem Actions
H501.13
HFC: Invalid UCD
3 (Critical)
H501.14
HFC: Lost FEC LOCK - trying to recover
3 (Critical)
H501.15
HFC: FEC LOCK recovery OK
7 (Info)
H501.16
HFC: FEC LOCK recovery failed
3 (Critical)
H501.17
HFC: UCD Minislot size change
7 (Info)
H501.18
HFC: UCD Symbol rate change
7 (Info)
H501.19
HFC: UCD Invalid minislot size
3 (Critical)
H501.20
HFC: UCD Invalid symbol rate
3 (Critical)
H501.21
HFC: UCD Invalid upstream freq
3 (Critical)
H501.22
HFC: UCD Invalid actual preamble
length
3 (Critical)
Registration
Code
Event Log Messages
Level
Cable Modem Actions
I500.0
Registration Completed
7 (Info)
I502.0
Error transmitting Registration Request
message
4 (Error)
Time out and the board will reset
I503.0
Cable Modem is OPERATIONAL
7 (Info)
No action taken
I504.0
REG-RESP Invalid Vendor ID Len,
CONTINUE
4 (Error)
Ignore and continue reading the
next bytes
I505.0
Registration RSP with COV failure
1 (Emerg)
Resend Reg-Req up to 3x before
power cycle
I506.0
Retried 2nd time and REG-RSP is still
failed. Retransfer TFTP config
1 (Emerg)
Retransfer TFTP Config
I507.0
Retried 3
rd
time and REG-RSP is still
failed. Power Cycle
1 (Emerg)
Power Cycle
I508.0
Registration RSP with authentication
failure
1 (Emerg)
Resend Reg-Req up to 3 times
before power cycle
I509.0
TFTP Server Provisioned Modem
Address format invalid in length
4 (Error)
Ignore and continue reading the
next bytes
I509.1
TFTP Server Timestamp format invalid in
length
4 (Error)
Ignore and continue reading the
next bytes
I510.0
***BOOTING [sw_version]***
7 (Info)
I511.0
Reset due to SNMP docsDevResetNow
7 (Info)