Plantronics DISCOVERY 610 User Guide - Page 135

Troubleshooting - pass key

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EN TROUBLESHOOTING MY HEADSET DOES NOT WORK WITH MY PHONE. POSSIBLE CAUSE Headset was not in discovery mode when mobile phone menu selections were made. Incorrect menu selections were made on your cellular phone. SOLUTION See page 13 "Pairing". See page 13 "Pairing". I DID NOT ENTER MY PASS KEY. POSSIBLE CAUSE SOLUTION Your phone did not locate the headset. Incorrect menu selections were made on your cellular phone. Repeat the pairing process on page 13. Repeat the pairing process on page 13. CALLERS CANNOT HEAR ME. POSSIBLE CAUSE Mute is turned on. SOLUTION Press both sides of the volume/mute button simultaneously. I CANNOT HEAR CALLER/DIALLING TONE. POSSIBLE CAUSE The headset is not turned on. Your headset is out of range. SOLUTION Press the call control button for 2 seconds until you hear a beep or see the headset status indicator glow blue. Move the headset closer to the phone or Bluetooth device. Your headset battery is flat. Charge your battery using the AC power adapter supplied. The listening volume is too low. Press the top part of the volume/mute button to increase the sound heard in the headset. 40

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40
EN
TROUBLESHOOTING
POSSIBLE CAUSE
SOLUTION
Headset was not in discovery mode when
mobile phone menu selections were made.
See page 13 “Pairing”.
Incorrect menu selections were
made on your cellular phone.
See page 13 “Pairing”.
MY HEADSET DOES NOT WORK WITH MY PHONE.
POSSIBLE CAUSE
SOLUTION
Mute is turned on.
Press both sides of the
volume/mute button simultaneously.
CALLERS CANNOT HEAR ME.
POSSIBLE CAUSE
SOLUTION
The headset is not turned on.
Press the call control button for 2 seconds until you hear
a beep or see the headset status indicator glow blue.
Your headset is out of range.
Move the headset closer
to the phone or
Bluetooth
device.
Your headset battery is flat.
Charge your battery using the AC
power adapter supplied.
The listening volume is too low.
Press the top part of the volume/mute button
to increase the sound heard in the headset.
I CANNOT HEAR CALLER/DIALLING TONE.
I DID NOT ENTER MY PASS KEY.
POSSIBLE CAUSE
SOLUTION
Your phone did not locate the headset.
Repeat the pairing process on page 13.
Incorrect menu selections were
made on your cellular phone.
Repeat the pairing process on page 13.