Plantronics DISCOVERY 610 User Guide - Page 87

Troubleshooting, My Headset Does Not Work With My Phone., Callers Cannot Hear Me., I Cannot Hear - pairing mode

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EN Troubleshooting EN My Headset does not work with my phone. POSSIBLE CAUSE SOLUTION Headset was not in discovery mode when mobile phone menu selections were made. See page 6 "Pairing". Incorrect menu selections were made on your mobile phone. See page 6 "Bluetooth Pairing". EN I DID NOT ENTER MY PASSword. POSSIBLE CAUSE SOLUTION Your phone did not locate the headset. Repeat the pairing process on page 6. Incorrect menu selections were made on your mobile phone. Repeat the pairing process on page 6. EN Callers cannot hear me. POSSIBLE CAUSE Mute is turned on. SOLUTION Press both sides of the volume/mute button simultaneously. EN I cannot hear caller/dialling tone. POSSIBLE CAUSE SOLUTION The headset is not turned on. Press the call control button for 2 seconds until you hear a beep or see the headset status indicator glow blue. Your headset is out of range. Move the headset closer to the phone or Bluetooth device. Your headset battery is flat. Charge your battery using the AC power adapter. The listening volume is too low. Press the top part of the volume/mute button to increase the sound heard in the headset. 16

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16
EN
TROUBLESHOOTING
POSSIBLE CAUSE
SOLUTION
Headset was not in discovery mode when
mobile phone menu selections were made.
See page 6 “Pairing”.
Incorrect menu selections were
made on your mobile phone.
See page 6 “
Bluetooth
Pairing”.
EN
MY HEADSET DOES NOT WORK WITH MY PHONE.
POSSIBLE CAUSE
SOLUTION
Mute is turned on.
Press both sides of the
volume/mute button simultaneously.
EN
CALLERS CANNOT HEAR ME.
POSSIBLE CAUSE
SOLUTION
The headset is not turned on.
Press the call control button for ± seconds until you hear
a beep or see the headset status indicator glow blue.
Your headset is out of range.
Move the headset closer
to the phone or
Bluetooth
device.
Your headset battery is flat.
Charge your battery using the
AC power adapter.
The listening volume is too low.
Press the top part of the volume/mute button
to increase the sound heard in the headset.
EN
I CANNOT HEAR CALLER/DIALLING TONE.
EN
I DID NOT ENTER MY PASSWORD.
POSSIBLE CAUSE
SOLUTION
Your phone did not locate the headset.
Repeat the pairing process on page 6.
Incorrect menu selections were
made on your mobile phone.
Repeat the pairing process on page 6.