Samsung SRD-470D User Manual - Page 104
Symptom, Countermeasures - reset password
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appendix Symptom Countermeasures I've found that the DVR does not recognize as many disks as installed when I have connected multiple external HDDs to the DVR. It takes time for the DVR to recognize multiple external HDDs. Try again in a moment and if the problem (of failure to recognize as many HDDs as connected) persists, it may occur due to a mechanical error of the HDD installed. Try again with a different HDD. A message of "Need to reset date/time." Is displayed on the screen. This message is displayed if there occurs a problem with the time setting of the internal clock or an error in the clock itself. Contact the retailer or the service center for more information. The time bar is not displayed in Search mode. The timeline can switch between normal and extension mode. In extension mode, the time bar may not be displayed in the current timeline. Switch to normal mode or use the left or right button to navigate through the time bar. The "NO HDD" icon and an error message are displayed. Check the HDD for connection. If the problem persists in a normal condition, contact the nearest service center to have the HDD checked by the service personnel. I have installed an additional HDD on the DVR but it does not recognize the HDD. See the compatibilty list to check if the additional HDD is supported by the DVR. For the compatibility list, contact the retailer where you purchased the DVR. I have connected an external storage device (external SATA HDD) to the DVR but the DVR seems not to recognize it. See the compatibility list of external storage devices to check if the connected device is supported by the DVR. For the compatibility list, contact the retailer where you purchased the DVR. If I press the ESC key in full screen mode of the WebViewer, the system does not switch to a normal split mode. Press the ALT+TAB keys to select 'ACTIVE MOVIE' and press the ESC key again. The system will switch to a normal split mode. I found it difficult to configure the network settings if using the default search, backup and router settings. For more information, refer to the user manual. If you want to check the basics of the product for a quick start, refer to the quick start guide (backup, search). I forgot the password. Contact the DVR administrator for help. Backup data is just not played by the PC or DVR. When you are backing up data, you have choices about the player either: PC or DVR. Make your selection before proceeding. If you are using the PC to play the data, the format of the backup file should be either AVI or SEC. If you are using the DVR for this purpose, formatting backup files should be done by the DVR. My player does not switch to Live mode while in playback. Press the Stop [@] button on the DVR or the remote control, or click the [ ] icon on the launcher to switch to Live mode. 104_ appendix