Sharp DX-B352P DX-B352P User Manual - Page 87

replace the toner cartridge

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Trouble Whole page dark Toner smudges on paper Horizontal stripes Cause Solution • The laser toner cartridge is installed incorrectly. • The internal part of the laser toner cartridge is damaged. • Abnormal charge inside the printer; the laser toner cartridge is not charged. • Check if the cartridge was installed correctly. • We recommend that you replace the toner cartridge and use an original one. • The print media that does not • Please use the print media meet usage specifications, such within the specificationrange. as the media is damp or too rough, • Clean the inside of the printer. has been used. • The inside of the printer is dirty. • The laser toner cartridge is damaged. • The internal part of the printer is damaged. • The laser toner cartridge is installed incorrectly. • The laser toner cartridge might be damaged. • The internal part of the printer is damaged. • Check if the cartridge was installed correctly. Note: • The above troubles can be handled by cleaning or replacing the laser toner cartridge. If the problem remains, please contact SHARP Customer Service. 79

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79
Trouble
Cause
Solution
Whole page dark
Toner smudges on
paper
Horizontal stripes
•
The laser toner cartridge is
installed incorrectly.
•
The internal part of the laser toner
cartridge is damaged.
•
Abnormal charge inside the
printer; the laser toner cartridge
is not charged.
•
The print media that does not
meet usage specifications, such
as the media is damp or too rough,
has been used.
•
The inside of the printer is dirty.
•
The laser toner cartridge is
damaged.
•
The internal part of the printer is
damaged.
•
The laser toner cartridge is
installed incorrectly.
•
The laser toner cartridge might be
damaged.
•
The internal part of the printer is
damaged.
•
Check if the cartridge was
installed correctly.
•
We recommend that you
replace the toner cartridge and
use an original one.
•
Please use the print media
within the specification range.
•
Clean the inside of the printer.
•
Check if the cartridge was
installed correctly.
Note:
•
The above troubles can be handled by cleaning or replacing the laser toner
cartridge. If the problem remains, please contact SHARP Customer Service.