Sharp XEA21S Instruction Manual - Page 77

Before Calling for Service, Error code table - e32

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10 Before Calling for Service The malfunctions shown in the left-hand column below, labelled "Fault," do not necessarily indicate functional faults of the machine. It is therefore advisable to refer to "Checking" shown in the right-hand column before calling for service. Fault (1) The display shows symbols that do not make sense. (2) The display won't be illuminated even when the mode switch is turned to any other position than "OFF". (3) The display is illuminated, but the whole machine refuses registrations. (4) No receipt is issued. (5) No journal paper is taken up. (6) Printing is unusual. Checking • Has the machine been initialized properly as shown "GETTING STARTED"? (Note that initialization clears all the data and programmed settings stored in memory.) • Is power supplied to the electrical outlet? • Is the power cord plug out or loosely connected to the electrical outlet? • Is a clerk code assigned to the register? • Is the mode switch set properly at the "REG" position? • Is the paper roll properly installed? • Is there a paper jam? • Is the receipt function in the "OFF" status? • Is the print roller arm securely locked? • Is the take-up spool installed on the bearing properly? • Is there a paper jam? • Is the journal printing selected in the printing style programming? (If the receipt printing is selected, the paper is not wound around the take-up spool.) • Is the print roller arm securely locked? • Is the paper roll properly installed? • Are the print head/sensor/roller clean? Error code table l When the following error codes are displayed, press the key and take a proper action according to the table below. Error code E01 E02 E03 E07 E11 E12 E32 E34 E35 E36 E37 E67 Error status Registration error Misoperation error Undefined code is entered. a Memory is full (in the key programming). s Compulsory depression of the key for direct finalization Compulsory tendering No entry of a clerk code Overflow limitation error The open price entry is inhibited. The preset price entry is inhibited. The direct finalization is inhibited. Subtotal void is not allowed. Action Make a correct key entry. Make a correct key entry. Enter a correct code a Program the key within 25 steps. s Press the key and continue the operation. Make a tendering operation. Make a clerk code entry. Make a registration within a limit of entry. Make a preset price entry. Make an open price entry. Make a tendering operation. Finalize the transaction, and correct the wrong entries in the void mode. 75

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75
The malfunctions shown in the left-hand column below, labelled “Fault,” do not necessarily indicate functional
faults of the machine.
It is therefore advisable to refer to “Checking” shown in the right-hand column before
calling for service.
Error code table
When the following error codes are displayed, press the
l
key and take a proper action according to the table
below.
Fault
Checking
The display won’t be illuminated even when
the mode switch is turned to any other
position than “OFF”.
• Is power supplied to the electrical outlet?
• Is the power cord plug out or loosely connected to the
electrical outlet?
(2)
The display shows symbols that do not make sense.
• Has the machine been initialized properly as shown
“GETTING STARTED”?
(Note that initialization clears all the data and programmed
settings stored in memory.)
(1)
The display is illuminated, but the whole machine
refuses registrations.
• Is a clerk code assigned to the register?
• Is the mode switch set properly at the “REG” position?
(3)
No receipt is issued.
• Is the paper roll properly installed?
• Is there a paper jam?
• Is the receipt function in the “OFF” status?
• Is the print roller arm securely locked?
(4)
No journal paper is taken up.
• Is the take-up spool installed on the bearing properly?
• Is there a paper jam?
• Is the journal printing selected in the printing style
programming? (If the receipt printing is selected, the paper
is not wound around the take-up spool.)
(5)
Printing is unusual.
• Is the print roller arm securely locked?
• Is the paper roll properly installed?
• Are the print head/sensor/roller clean?
(6)
Before Calling for Service
10
Error
Error status
Action
code
E01
Registration error
Make a correct key entry.
E02
Misoperation error
Make a correct key entry.
E03
Undefined code is entered.
Enter a correct code
E07
Memory is full (in the
a
key programming).
Program the
a
key within 25 steps.
E11
Compulsory depression of the
s
key for
Press the
s
key and continue the operation.
direct finalization
E12
Compulsory tendering
Make a tendering operation.
E32
No entry of a clerk code
Make a clerk code entry.
E34
Overflow limitation error
Make a registration within a limit of entry.
E35
The open price entry is inhibited.
Make a preset price entry.
E36
The preset price entry is inhibited.
Make an open price entry.
E37
The direct finalization is inhibited.
Make a tendering operation.
E67
Subtotal void is not allowed.
Finalize the transaction, and correct the wrong entries in the
void mode.