Toshiba 42HL196 Operation Guide - Page 76
Stereo, Channel Add/Delete, Channels Block
UPC - 022265240755
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Chapter 8: Troubleshooting Sound problems • Check the antenna/cable connections (- Installation Guide). • The station may have broadcast difficulties. Try another channel. • The sound may be muted. Press z. • If you hear no sound, try setting the MTS feature to Stereo mode (- page 43). • If you are not receiving a second audio program from a known SAP source, make sure the MTS feature is set to SAP mode (- page 43). • If you hear audio that seems "incorrect" for the program you are watching (such as music or a foreign language), the SAP mode may be on. Set the MTS feature to Stereo mode (- page 43). Remote control problems • Make sure the remote control is set to the correct device mode (- page 15). • Remove all obstructions between the remote control and the TV. • The remote control batteries may be dead. Replace the batteries (- page 10). • Your TV remote control may not operate certain features on your external device. Refer to the owner's manual for your other device to determine its available features. If your TV remote control does not operate a specific feature on another device, use the remote control that came with the device (- page 15). • If the TV still does not act as expected, use the Reset Factory Defaults procedure (- page 29). Channel tuning problems • Make sure the remote control is set to the correct device mode (- page 15). • The channel may have been erased from the channel memory by the Channel Add/Delete feature. Add the channel to the channel memory (- page 26). • The channel may be blocked by the Channels Block feature. Unblock the channel (- page 47). • If you are unable to tune digital channels, check the antenna configuration (- page 24). If you are still unable to tune digital channels, clear all channels from the channel list (- page 26) and reprogram channels into the channel memory (- page 25). If you are still unable to tune digital channels, use the Reset Factory Defaults procedure (- page 29). Also see "TV stops responding to controls" and "Other problems" (- page 75). Closed caption problems • If the program or video you selected is not closedcaptioned, no captions will display (- page 41). • If text is not available, a black rectangle may appear. If this happens, turn off the closed caption feature (page 41). • A closed-caption signal may not display correctly in the following situations: a) when a videotape has been dubbed; b) when the signal reception is weak; or c) when the signal reception is nonstandard (- page 41). Rating blocking (V-Chip) problems • If you forget your PIN code: While the PIN code entering screen is displayed, press E four times within 5 seconds. The PIN code you previously stored will be cleared (- page 45). • The V-Chip feature is available for the U.S. V-Chip system only (- page 46). Recording problems • If you use the TV's remote control to start recording, you will not be able to change inputs (- page 30), open the POP window (- page 38). If you attempt to do so, the message "Not Available While Recording" will appear on-screen. • If you are recording a digital channel, you can only change analog channels while recording is in progress. If you are recording an analog channel, you can only change digital channels while the recording is in progress. This is because the TV tuner that is being recorded (digital or analog) will be locked on the channel that is currently recording. • It is recommended that you use the TV's remote control to start recording. If you use a device other than the TV's remote control to start recording and then attempt to access a feature that is normally denied during recording (POP mode, changing inputs,) the recorded audio and/or video may not be what you intended to record. 76