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Resolving a hardware conflict, A plan of action - drivers

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190 If Something Goes Wrong Resolving a hardware conflict You can connect to Support Online by clicking Support from the menu or by going to pcsupport.toshiba.com. Resolving a hardware conflict If you receive an error message telling you there is a device driver conflict or a general hardware problem, try using Windows® Help and Support to troubleshoot the problem first. For help on hardware conflicts: 1 Click Start, then click Help and Support. 2 Click the Hardware link in the window's left pane. A list of category links appear. 3 Click the Fixing a hardware problem link. 4 Choose from specific topics and follow the steps. If there is still a problem, the operating system should display a message that explains what the conflict is. A plan of action The smooth operation of the system depends on the interaction of all devices, programs, and features. If the system or one of its attached devices is not working, resolving the problem can be time-consuming and frustrating. The recommended procedure for getting multiple devices to work together is to add and set up one device at a time. After you add each device, test it to make sure it and all previously connected devices work. The device most recently connected to the system is the one most likely to be causing a hardware conflict.

Section	Page
Satellite® M100 SeriesUser’s Guide	1
Contents	26
Introduction	34
This guide	35
Safety icons	36
Other icons used	37
Other documentation	37
Service options	38
Chapter 1: Getting Started	39
Selecting a place to work	39
Creating a computer-friendly environment	39
Keeping yourself comfortable	40
Precautions	40
Important information on your computer’s cooling fan	43
Setting up your computer	43
Setting up your software	44
Registering your computer with Toshiba	45
Adding optional external devices	46
Connecting to a power source	47
Charging the main battery	50
Using the computer for the first time	51
Opening the display panel	51
Your computer’s features and specifications	52
Turning on the power	52
Adding memory (optional)	53
Installing a memory module	54
Removing a memory module	59
Using the TouchPad™	61
Scrolling with the TouchPad™	62
Control buttons	62
Disabling or enabling the TouchPad	62
Using external display devices	64
Directing the display output when you turn on the computer	64
Adjusting the quality of the external display	66
Using an external keyboard	66
Using a mouse	66
Connecting a printer	67
Setting up a printer	68
Connecting an optional external diskette drive	69
Turning off the computer	70
Options for turning off the computer	70
Using the Turn Off Computer or Shut Down commands	72
Using and configuring Hibernation mode	75
Using and configuring Standby mode	76
Closing the display panel	78
Caring for your computer	78
Cleaning the computer	79
Moving the computer	79
Using a computer lock	79
Chapter 2: Learning the Basics	81
Computing tips	81
Using the keyboard	83
Character keys	83
Making your keyboard emulate a full-size keyboard	84
Ctrl, Fn, and Alt keys	84
Function keys	85
Windows special keys	85
Overlay keys	85
Using the overlay to type numeric data	86
Starting a program	87
Starting a program from the Start menu	88
Starting a program from Windows® Explorer	88
Starting a program from the Run dialog box	90
Saving your work	91
Printing your work	93
Backing up your work	94
Restoring your work	95
Using the CD-RW/DVD-ROM or multi-function drive	95
CD-RW/DVD-ROM or multi-function drive components	96
Inserting a compact disc	97
Playing an audio CD	99
Playing CDs using Auto-Run	101
Creating a CD	101
Removing a disc with the computer on	102
Removing a disc with the computer off	103
Caring for CD or DVD Discs	103
Toshiba’s online resources	104
Chapter 3: Mobile Computing	105
Toshiba’s energy-saver design	105
Running the computer on battery power	105
Battery Notice	106
Power management	107
Using additional batteries	107
Charging batteries	108
Charging the main battery	108
Charging the RTC battery	109
Monitoring main battery power	110
Determining remaining main battery power	112
What to do when the main battery runs low	114
Setting battery alarms	114
Conserving battery power	115
Power Profiles	116
Using a hot key to set the Power Profile mode	117
Changing the main battery	118
Removing the battery from the computer	119
Inserting a charged battery	120
Taking care of your battery	121
Safety precautions	121
Maximizing battery life	122
Disposing of used batteries	124
Traveling tips	125
Chapter 4: Exploring Your Computer’s Features	126
Exploring the desktop	126
Finding your way around the desktop	127
Setting up for communications	129
Connecting the modem to a telephone line	131
Connecting your computer to a network	133
An overview of using the Internet	135
The Internet	136
The World Wide Web	136
Internet Service Providers	136
Connecting to the Internet	137
Surfing the Internet	137
Internet features	138
Uploading to, and downloading files from, the Internet	139
Exploring audio features	139
Recording sounds	139
Using external speakers or headphones	141
Using the i.LINK® port	142
Using PC Cards	142
Inserting a PC Card	143
Removing a PC Card	143
Setting up a PC Card for your computer	144
Using the Bridge Media Adapter Slot	144
Inserting memory media	145
Removing memory media	145
Chapter 5: Toshiba Utilities	147
TOSHIBA Assist	148
Connect	149
Secure	149
Protect & Fix	149
Optimize	149
Setting passwords	150
Using an instant password	150
Using a supervisor password	151
Setting a supervisor password	151
Deleting a supervisor password	152
Disabling a user password	153
PC Diagnostic Tool Utility	154
Fn-esse®	155
Starting Fn-esse®	156
Using drag-and-drop to assign a key	157
Using the keyboard or pointing device to assign a key	157
Viewing existing key assignments	159
Changing or removing existing key assignments	159
TOSHIBA Hotkey Utility	160
TOSHIBA SD™ Memory Card Format Utility	160
TOSHIBA Power Management	162
Preset Power Profiles	163
Quickly creating a new power profile	163
Customizing a power profile	164
Mouse Utility	164
TOSHIBA HW Setup	165
TOSHIBA Zooming Utility	167
TOSHIBA Button Controls	169
CD/DVD Drive Acoustic Silencer	170
Fingerprint Authentication Utility	171
Fingerprint Enrollment	171
Fingerprint Logon	173
The Power-on Security	173
Control Center	174
Fingerprint utility limitations	176
Password Bank	176
Care and maintenance of your fingerprint reader	180
Fingerprint reader limitations	181
Chapter 6: If Something Goes Wrong	183
Problems that are easy to fix	183
Problems when you turn on the computer	185
The Windows ® operating system is not working	187
Using Startup options to fix problems	188
Internet problems	189
The Windows® XP operating system can help you	189
Resolving a hardware conflict	190
A plan of action	190
Resolving hardware conflicts on your own	191
Fixing a problem with Device Manager	192
Memory problems	194
Power and the batteries	195
Keyboard problems	197
Display problems	198
Disk drive problems	200
CD-RW/DVD-ROM or multi-function drive problems	203
Sound system problems	204
PC Card problems	204
Printer problems	208
Modem problems	209
Wireless networking problems	210
DVD operating problems	213
Develop good computing habits	216
Data and system configuration backup in Windows XP	217
If you need further assistance	223
Before you contact Toshiba	223
Contacting Toshiba	224
Other Toshiba Internet Web sites	225
Toshiba’s worldwide offices	225
Appendix A: Hot Keys	227
Volume Mute	227
Password security	228
Without a password	228
With a password	228
Maintaining security when the battery is not fully charged	229
Power profile mode	230
Standby mode	231
Hibernation mode	232
Display modes	233
Display brightness	233
Disabling or enabling the TouchPad	234
Zooming applications in/out	234
Keyboard hot keys	235
Appendix B: Power Cord/Cable Connectors	236
Appendix C: Using ConfigFree™ with your Toshiba Computer	237
Getting Started	238
Starting ConfigFree	238
ConfigFree Utilities	240
Connectivity Doctor	240
Search for Wireless Devices	243
Profile Settings	248
ConfigFree SUMMIT	252
Quick Connect	256
Using the Automatic Switch	259
Semi-Automatic Switch Feature	259
Glossary	261