Xerox 6180N DocuSP Common Controller System Guide - Page 114

Print quality problems, Font problems - driver download

Get Xerox 6180N - Phaser Color Laser Printer PDF manuals and user guides
UPC - 095205425307
View all Xerox 6180N manuals
Add to My Manuals
Save this manual to your list of manuals

Page 114 highlights

Troubleshooting 8-6 1. Log in as root. 2. Kill tcmrpcsvc process 3. Restart tcmrpcsvc process with /opt/XRXnps/XRXtpclnt/bin/tcmrpcsvc from a terminal window to monitor its output message. 4. Start Tape Client user interface in stand-alone mode with opt/XRXnps/XRXtpclnt/bin/tapeclient from a terminal window to monitor its output message. Print quality problems An image quality problem exists if a job has been submitted successfully, but does not print correctly. NOTE: If Image Quality parameters are changed, the DocuSP software must be restarted for the change to take affect. NOTE: The Image Quality default settings are optimized for the printer. If changes are made, the factory installed defaults can be restored by selecting [Defaults]. Selecting [Reset] sets the Image Quality parameters to the most recently applied setting. To determine the print quality problem and possibly fix the problem, perform the following: 1. Retrieve the error page if one was printed. 2. Submit the job to a draft PostScript printer if one is available to determine if the master is valid. 3. Ensure that jobs are sent to the correct queue. 4. Ensure that a valid PDL is used. 5. If the problem still exists, recreate the job with a different print driver and resubmit the job to the printer. Font problems A font problem exists when incorrect printed fonts have character spacing, jagged characters, text running off the page, or sentences running into each other. To determine and fix the font problem, perform the following: 1. Determine if the font is being downloaded with the job. NOTE: If a downloaded font is not found, font substitution occurs and an error page is printed. System Guide

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
Troubleshooting
8-6
System Guide
1.
Log in as root.
2.
Kill tcmrpcsvc process
3.
Restart tcmrpcsvc process with
/opt/XRXnps/XRXtpclnt/bin/tcmrpcsvc
from a terminal window to monitor its output message.
4.
Start Tape Client user interface in stand-alone mode with
opt/XRXnps/XRXtpclnt/bin/tapeclient
from a terminal window to monitor its output message.
Print quality problems
An image quality problem exists if a job has been submitted
successfully, but does not print correctly.
NOTE:
If Image Quality parameters are changed, the
DocuSP software must be restarted for the change to take
affect.
NOTE:
The Image Quality default settings are optimized for
the printer. If changes are made, the factory installed defaults
can be restored by selecting [Defaults]. Selecting [Reset] sets
the Image Quality parameters to the most recently applied
setting.
To determine the print quality problem and possibly fix the
problem, perform the following:
1.
Retrieve the error page if one was printed.
2.
Submit the job to a draft PostScript printer if one is
available to determine if the master is valid.
3.
Ensure that jobs are sent to the correct queue.
4.
Ensure that a valid PDL is used.
5.
If the problem still exists, recreate the job with a different
print driver and resubmit the job to the printer.
Font problems
A font problem exists when incorrect printed fonts have
character spacing, jagged characters, text running off the
page, or sentences running into each other.
To determine and fix the font problem, perform the following:
1.
Determine if the font is being downloaded with the job.
NOTE:
If a downloaded font is not found, font substitution
occurs and an error page is printed.