Xerox 6180N DocuSP Common Controller System Guide - Page 120

Restart DocuSP software without rebooting, Productivity and performance problems

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Troubleshooting Enter the password and select Enter. 3. At the prompt (#), enter the following: cd /opt/XRXnps/ XRXui61XX/data and select Enter. 4. Type: ls -la and select enter. 5. Delete the files .npw and .sum by typing rm .npw .sum and selecting enter. 6. Open the System menu and select [Logon]. Select the desired user type and enter the password. Select OK. 7. An error message displays, A problem was detected in the password file. Select OK and retype the default password again and select OK. 8. A message displays in the main window which reads, Missing password file recreated. 9. Select on the missing password file recreated message. A pop-up window displays the service code C03-501. Another message is displayed which reads, The missing password file has been recreated. All current passwords are now valid. Contact the system administrator to install operator and system administrator passwords. 10. Select [Reset]. Restart DocuSP software without rebooting If [Exit] is accidentally selected from the Xerox software, perform the following to start the software without rebooting the controller: Open a terminal window and enter the following: .openwin-init Productivity and performance problems If a job takes longer to process than anticipated and a performance problem is suspected, take the following steps to check the system: 1. Check the job status in the Job Manager window. 2. If the job status is Hold, select [Release] to process the job. 3. If the job is RIPing, check the performance meter. If the CPU activity is high, the decomposer is working. If this is not true, restart the DocuSP software. 8-12 System Guide

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Troubleshooting
8-12
System Guide
Enter the password and select Enter.
3.
At the prompt (#), enter the following:
cd /opt/XRXnps/
XRXui61XX/data
and select Enter.
4. Type:
ls -la
and select enter.
5.
Delete the files .npw and .sum by typing
rm .npw .sum
and selecting enter.
6.
Open the System menu and select [Logon]. Select the
desired user type and enter the password. Select OK.
7.
An error message displays, A problem was detected in
the password file. Select OK and retype the default
password again and select OK.
8.
A message displays in the main window which reads,
Missing password file recreated.
9.
Select on the missing password file recreated message. A
pop-up window displays the service code C03-501.
Another message is displayed which reads, The missing
password file has been recreated. All current passwords
are now valid. Contact the system administrator to install
operator and system administrator passwords.
10.Select [Reset].
Restart DocuSP software without rebooting
If [Exit] is accidentally selected from the Xerox software,
perform the following to start the software without rebooting
the controller:
Open a terminal window and enter the following:
.openwin-init
Productivity and performance problems
If a job takes longer to process than anticipated and a
performance problem is suspected, take the following steps
to check the system:
1.
Check the job status in the Job Manager window.
2.
If the job status is Hold, select [Release] to process the
job.
3.
If the job is RIPing, check the performance meter. If the
CPU activity is high, the decomposer is working. If this is
not true, restart the DocuSP software.