ZyXEL N4100 User Guide - Page 252
Wireless LAN Troubleshooting
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Chapter 34 Troubleshooting 3 Disconnect all the cables from your device, and follow the directions in the Quick Start Guide again. 4 If the problem continues, contact your ISP. I cannot access the Internet anymore. I had access to the Internet (with the N4100), but my Internet connection is not available anymore. 1 Check the hardware connections, and make sure the LEDs are behaving as expected. See the Quick Start Guide and Section 1.6 on page 25. 2 Turn the N4100 off and on. 3 If the problem continues, contact your ISP. The Internet connection is slow or intermittent. 1 There might be a lot of traffic on the network. Look at the LEDs, and check Section 1.6 on page 25. If the N4100 is sending or receiving a lot of information, try closing some programs that use the Internet, especially peer-to-peer applications. 2 If you are accessing the Internet wirelessly, check the signal strength. If the signal strength is low, try moving your computer closer to the N4100 if possible, and look around to see if there are any devices that might be interfering with the wireless network (for example, microwaves, other wireless networks, and so on). 3 Turn the N4100 off and on. 4 If the problem continues, contact the network administrator or vendor, or try one of the advanced suggestions. 34.5 Wireless LAN Troubleshooting I cannot access the N4100 or ping any computer from the WLAN. 1 Make sure the wireless LAN is enabled on the N4100. 252 N4100 User's Guide