1996 Chevrolet Monte Carlo Owner's Manual - Page 321

For prompt assistance, please have the following information available to give the Customer Assistance Representative: 0 Refer to your Warranty and Owner Assistance Information booklet for addresses of Canadian and GM Overseas offices. When contacting Chevrolet,please remember that your concern will likely be resolved by the dealer, using the dealer's facilities, equipmentand personnel. That is why we suggest you follow Step One first you have if a concern. Your name, address, home and business telephone numbers Vehicle Identification Number (This is available from the vehicle registrationor title, or the plate at the top left of the instrument panel and visible through the windshield.) Dealership name and location Vehicle delivery date and present mileage 0 Customer Assistance for Text Telephone (TTY) Users To assist customers who are deaf, hard of hearing, or speech-impaired and who use Text Telephones (TTYs), Chevrolet has TTY equipment availableat its Customer Assistance Center. Any TTY user can communicate with Chevrolet by dialing: 1-800-833-CHEV. (TTY users in Canada can dial 1-800-263-3830.) 0 Nature of concern We encourage you to call us so we can give your inquiry prompt attention. However, if you wish to write Chevrolet, write to: Chevrolet Motor Division Chevrolet CustomerAssistance Center P.O. Box 7047 Troy, MI 48007-7047