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1996 Chevrolet Monte Carlo Owner's Manual - Page 326

1996 Chevrolet Monte Carlo Manual

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To file a claim, you will be asked to provide your name and address, your Vehicle Identification Number (VIN), and a statement of the nature of your complaint. Eligibility is limited by vehicle age and mileage, and other factors. We prefer you utilize the Customer Satisfaction Procedure before you resort to AUTO LINE, but you may contact the BBB at any time. The BBB will attempt to resolve the complaint servingas an intermediary between you and Chevrolet. If this mediation is unsuccessful, an informal hearingwill be scheduled where eligible customersmay present their case to an impartial third-party arbitrator. The arbitrator will make a decision which you may accept or reject. If you accept the decision, GM will be bound by that decision. The entire dispute resolution procedure should ordinarily take about 40 days from the time you file a claim until a decision is made. Some statelaws may require you to use this program before filing a claim with a state-run arbitration program or in the courts. For further information, contact the BBB at 1-800-955-5 100 or the Chevrolet Customer Assistance Center at 1-800-222- 1020. REPORTING SAFETY DEFECTS TO THE UNITED STATES GOVERNMENT If you believe that your vehicle has a defect which could cause a crash or could causeinjury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA), in addition to notifying General Motors. If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or General Motors. To contact NHTSA, you may either call the Auto Safety Hotline toll-free at 1-800-424-9393 (or 366-0123 in the Washington, D.C. area) or write to: NHTSA, U.S. Department of Transportation Washington, D.C. 20590 You can also obtain other information about motor vehicle safety from the Hotline. 8-8

Section	Page
Table of Contents	3
Seats and Restraint Systems	13
Seats and Seat Controls	13
Head Restraints	17
Safety Belts: They’re for Everyone	18
Here Are Questions Many People Ask About Safety Belts -- and the Answers	22
How to Wear Safety Belts Properly	23
Adults	23
Driver Position	23
Air Bag System	29
How the Air Bag System Works	31
Servicing Your Air Bag-Equipped Chevrolet	34
Safety Belt use During Pregnancy	35
Right Front Passenger	35
Center Passenger Position	35
Rear Seat Passengers	37
Rear Safety Belt Comfort Guides for Children and Small Adults	40
Children	42
Smaller Children and Babies	42
Child Restraints	44
Larger Children	53
Safety Belt Extender	56
Checking Your Restraint Systems	56
Replacing Restraint System Parts After a Crash	56
Features and Controls	59
Keys	59
Door Locks	61
Remote Lock Control	62
Trunk	64
Theft	65
PASS-Key II	66
New Vehicle “Break-In”	67
Ignition Switch	68
Starting Your Engine	69
Engine Coolant Heater	70
Automatic Transaxle Operation	71
Shifting Into PARK (P)	75
Shifting Out of PARK (P)	78
Parking Over Things That Burn	79
Engine Exhaust	79
Running Your Engine While You’re Parked	80
Windows	81
Horn	81
Tilt Steering Wheel	82
Turn Signal/Multifunction Lever	82
Lamps	88
Mirrors	91
Storage Compartments	92
Ashtrays and Lighter	94
Sun Visors	95
Sunroof	95
Instrument Panel -- Your Information System	96
Warning Lights, Gages and Indicators	100
Comfort Controls and Audio Systems	113
Comfort Controls	113
Air Conditioning	115
Heating	115
Ventilation System	115
Defogging and Defrosting	116
Rear Window Defogger	116
Audio Systems	117
Setting the Clock for Systems Without Automatic Tone Control	117
Setting the Clock for Systems with Automatic Tone Control	117
AM-FM Stereo	118
AM-FM Stereo with Cassette Tape Player	119
AM-FM Stereo with Cassette Tape Player and Automatic Tone Control	122
AM-FM Stereo with Compact Disc Player and Automatic Tone Control	126
Theft-Deterrent Feature	130
Understanding Radio Reception	132
Tips About Your Audio System	132
Care of Your Cassette Tape Player	133
Care of Your Compact Discs	134
Fixed Mast Antenna	134
Your Driving and the Road	137
Defensive Driving	137
Drunken Driving	138
Control of a Vehicle	141
Braking	141
Steering	144
Off-Road Recovery	146
Passing	147
Loss of Control	148
Driving at Night	149
Driving in Rain and on Wet Roads	151
City Driving	153
Freeway Driving	154
Before Leaving on a Long Trip	155
Hill and Mountain Roads	157
Winter Driving	158
Loading Your Vehicle	162
Towing A Trailer	164
Problems on the Road	173
Hazard Warning Flashers	173
Other Warning Devices	174
Jump Starting	174
Towing Your Vehicle	179
Engine Overheating	184
If a Tire Goes Flat	194
Changing a Flat Tire	194
If You’re Stuck: In Sand, Mud, Ice or Snow	206
Service and Appearance Care	209
Service	209
Doing Your Own Service Work	209
Fuel	210
Checking Things Under the Hood	214
Engine Oil	217
Air Cleaner	223
Automatic Transaxle	224
Engine Coolant	227
Radiator Pressure Cap	231
Power Steering Fluid	231
Brakes	233
Battery	236
Bulb Replacement	237
Tires	244
Appearance Care	252
Cleaning the Inside of Your Chevrolet	252
Cleaning the Outside of Your Chevrolet	256
Appearance Care Materials Chart	259
Vehicle Identification umber (VIN)	260
Electrical System	260
Fuses and Circuit Breakers	261
Replacement Bulbs	268
Capacities and Specifications	269
Vehicle Dimensions	271
Maintenance Schedule	273
Introduction	273
Your Vehicle and the Environment	273
How This Section is Organized	274
Part A: Scheduled Maintenance Services	275
Maintenance Schedule	276
Short Trip/City Definition	276
Long Trip/Highway Definition	277
Short Trip/City Maintenance Schedule	278
Long Trip/Highway Maintenance Schedule	298
Part B: Owner Checks and Services	308
At Each Fuel Fill	308
At Least Once a Month	308
At Least Twice a Year	309
At Least Once a Year	309
Part C: Periodic Maintenance Inspections	312
Part D: Recommended Fluidsand Lubricants	313
Part E: Maintenance Record	315
Customer Assistance Information	319
Customer Satisfaction Procedures	319
Customer Assistance for Text Telephone (TTY)	321
Chevrolet Roadside Assistance Program	322
Canadian Roadside Assistance	324
Courtesy Transportation	324
GM Participation in BBB AUTO LINE - Alternative Dispute Resolution Program	325
Reporting Safety Defects to the United States	326
Reporting Safety Defects to the Candian Government	327
Reporting Safety Defects to General Motors	327
Service and Owner Publications	327

Match case Limit results 1 per page

To file

claim, you will be asked to provide your name

and address, your Vehicle Identification Number (VIN),

and a statement of the nature of your complaint.

Eligibility

limited by vehicle age and mileage, and

other

factors.

We prefer you utilize the Customer Satisfaction

Procedure before you resort to

AUTO

LINE,

but

you

may contact the BBB at any time. The BBB will attempt

to resolve the complaint

serving

an intermediary

between you and Chevrolet. If this mediation is

unsuccessful, an informal

hearing will be scheduled

where eligible

customers may present their case to

impartial third-party arbitrator.

The arbitrator will make

decision which you

may

accept or reject. If you accept the decision,

will

bound by that decision.

The

entire

dispute resolution

procedure should ordinarily take about 40

days from the

time you file

a claim until a decision is made.

Some

state laws may require you to use this program

before filing

claim with a state-run arbitration program

or in the

courts.

For

further

information,

contact the

BBB

1-800-955-5

100

or the Chevrolet Customer

Assistance Center at 1-800-222- 1020.

REPORTING

SAFETY

DEFECTS

THE

UNITED

STATES

GOVERNMENT

you believe that your vehicle has

defect which could

cause

a crash or

could

cause

injury or death, you should

immediately inform the National Highway Traffic

Safety Administration (NHTSA), in addition to

notifying General Motors.

If NHTSA receives similar complaints,

may open an

investigation, and

finds that

safety defect exists in

group of vehicles, it may order

a recall and remedy

campaign. However, NHTSA cannot become involved

individual problems between you, your dealer, or

General Motors.

To contact NHTSA, you

may either call the Auto Safety

Hotline toll-free at 1-800-424-9393 (or

366-0123

the

Washington, D.C. area) or write to:

NHTSA,

U.S.

Department of Transportation

Washington, D.C. 20590

You can also obtain other information about motor

vehicle safety from the Hotline.

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