Aastra 5370ip User Manual Aastra 5370/5370ip for Aastra 400 - Page 39
Brokering between an enquiry call party and your call partner, Making a conference call
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Supplementary features Brokering between an enquiry call party and your call partner You are talking with an enquiry call party and have your original call partner on hold. You want to be able to switch back and forth between the two. In an enquiry call you can use the brokering function to switch back and forth between an enquiry call party and the party on hold. Brokering is possible with both internal and external users. You can also broker between conference parties as a group and an enquiry call party. Brokering End call Brokering: Press the Brokering Foxkey. ➔Your call partner changes. The other call party is put on hold. To terminate the current connection: Press the End call Foxkey. ➔Call party disconnected. Connected with the call party on hold. Making a conference call You are in a call and have a call party on hold at the same time. You want to include the party on hold in the conversation and hold a conference call. With the conference function you can include a call party on hold in the current conversation. From the conference call you can initiate an enquiry call to someone else. You can broker between the parties of the conference and the enquiry call party. Depending on the system, a conference call can consist of up to 6 conference participants. You can hold a conference call with internal and external users. Conference To connect the call party on hold: Press the Conference Foxkey. ➔The call party on hold is now included in the call. Note: Depending on the system configuration you may hear an attention tone. Leaving a conference call: Put the handset on-hook. ➔The other conference parties remain in the call. eud-1281/1.0 - R1.0 - 12.2010 39