Acer Altos G710 Altos G710 User's Guide
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- Acer Altos G710 | Altos G710 User's Guide - Page 1
Acer Altos G710 User's Guide - Acer Altos G710 | Altos G710 User's Guide - Page 2
Incorporated All Rights Reserved. Acer Altos G710 User's Guide Changes may be made periodically to the information in this publication without obligation to notify any person of such revision or changes. Such changes will be incorporated in new editions of this manual or supplementary documents and - Acer Altos G710 | Altos G710 User's Guide - Page 3
energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is reception, which can be determined by turning the device off and on, the user is encouraged to try to correct the interference by one or more of the - Acer Altos G710 | Altos G710 User's Guide - Page 4
and TV reception. Caution! Changes or modifications not expressly approved by the manufacturer could void the user's authority, which is granted by the Federal Communications Commission, to operate this server. Use conditions This part complies with Part 15 of the FCC Rules. Operation is subject to - Acer Altos G710 | Altos G710 User's Guide - Page 5
expose you to dangerous voltage points or other risks. Refer all servicing to qualified service personnel. 11 Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions: a When the power cord or plug is damaged or frayed b If liquid has - Acer Altos G710 | Altos G710 User's Guide - Page 6
battery replacement to a qualified service technician. 13 Warning! Batteries may explode if not handled properly. Do not disassemble or dispose of them in fire. Keep them away from children and dispose of used batteries promptly. 14 Use only the proper type of power supply cord set (provided in - Acer Altos G710 | Altos G710 User's Guide - Page 7
on the system 29 Power-on problems 31 Configuring the system OS 32 Server setup 33 Turning off the system 34 3 System upgrade 37 Installation precautions 39 ESD precautions 39 Preinstallation instructions 39 Post-installation instructions 40 Opening the server 41 Opening the - Acer Altos G710 | Altos G710 User's Guide - Page 8
56 Installing the heatsink and CPU 56 Removing the heatsink and CPU 58 Upgrading the system memory 60 Removing a DIMM 63 Installing a DIMM 65 Installing the Altos RAID-enabler (optional) 67 Installing an expansion card 69 Installing a power supply module 71 Replacing the easy-swap - Acer Altos G710 | Altos G710 User's Guide - Page 9
loading of the OS Specific problems and corrective actions 117 118 119 121 123 124 125 126 126 127 127 Appendix A: System management ASM System requirements System setup ePanel RAID configuration 133 136 136 137 139 140 Appendix B: Acer Altos G710 rack installation guide Setting up the system - Acer Altos G710 | Altos G710 User's Guide - Page 10
x Setting 183 - Acer Altos G710 | Altos G710 User's Guide - Page 11
1 System tour - Acer Altos G710 | Altos G710 User's Guide - Page 12
The Acer Altos G710 server is a powerful dualprocessor system loaded with a host of new and innovative features. The system offers a new standard for flexible productivity ideal for multimedia processing, intensive graphics applications, general business applications, email, web service, file - Acer Altos G710 | Altos G710 User's Guide - Page 13
banking and stacking technology, and manufacturer should be installed in the Altos G710 system. • Maximum upgrade - 16 GB (when 2 GB of DDR2 400 Registered ECC memory is available) Caution! When using multiple memory modules it is recommended that you AVOID using modules from different manufacturers - Acer Altos G710 | Altos G710 User's Guide - Page 14
Additional media storage • Hot-plug SCSI HDD cage • Supports up to four Ultra320 SCSI hard disk drives • Hot-plug SATA HDD cage • Supports up to four SATA hard disk drives SCSI controller • LSI® Logic 53C1030 SCSI RAID controller • Supports two SCSI 68-pin Ultra 320 SCSI connectors • Supports RAID 1 - Acer Altos G710 | Altos G710 User's Guide - Page 15
memory • Support 256 MB or 512 MB memory modules (without battery backup) Note: When the ROMB (RAID on motherboard) is enabled, the onboard SCSI controller will provide full hardware RAID functionality. Graphics interface • ATI® Rage XL chipset with 8 MB VRAM Networking Service ID • Front and rear - Acer Altos G710 | Altos G710 User's Guide - Page 16
system and software • Microsoft® Windows® 2000 Server (SP4) • Microsoft® Windows® Server 2003 • Red Hat Enterprise Linux 3.0 • Novell® NetWare® 6.5 • SCO OpenServer™ 5.0.7 • SCO UnixWare® 7.1.4 • ASM (Acer Server Management) Power supply • 550-watts redundant power supply (optional) 1 System tour - Acer Altos G710 | Altos G710 User's Guide - Page 17
) 1 2 Bezel door 3 Front panel LED indicator 4 Security keylock 1 The ePanel module is not included with your system. To purchase an ePanel module, contact your local Acer representative or order directly from http://www - Acer Altos G710 | Altos G710 User's Guide - Page 18
8 Front panel 1 System tour No. Icon 1 2 3 4 5 Component CD-ROM drive Stop/ Eject button CD-ROM drive activity indicator CD-ROM drive Volume control CD-ROM drive Headphone/ Earphone port Description Press this button to open the CD drive tray. When the LED indicator is lit, there is activity in - Acer Altos G710 | Altos G710 User's Guide - Page 19
status (blue). 13 Service ID button Illuminates LEDs on both the front and rear of the server, simplifying identification of the server in a rack from the rear. 14 Four-bay hot-plug Houses four hot-swap SCSI drives. HDD cage 15 HDD bay For additional storage options. Supports a four-bay - Acer Altos G710 | Altos G710 User's Guide - Page 20
cover to install the optional ePanel module. For more information, go to page 76. 20 Power button Press to turn on the system. 21 FDD activity indicator When the indicator is lit, information about the status of the hot-plug HDD indicator, see Hot-plug HDD LED indicators table on page 12. - Acer Altos G710 | Altos G710 User's Guide - Page 21
• Critical power supply failure • Voltage power supply failure • Critical temperature and voltage failure • POST error • NMI event • Missing CPU or terminator HDD activity No HDD activity HDD failure The HDD LED will light green when the four-bay hot-plug cage is installed in the chassis. Network is - Acer Altos G710 | Altos G710 User's Guide - Page 22
Blue Status Off On Description Network link is not established. Service ID button is pressed. Hot-plug HDD LED indicators Below table lists the possible disk drive states. HDD Status HDD not present HDD present HDD failure Power LED (Color) None Green Amber HDD rebuild Green Amber Activity - Acer Altos G710 | Altos G710 User's Guide - Page 23
system supports two hot-swap power supply module bays, the system comes bundled with only a single power supply module. You have the option to separately purchase an extra power supply module to provide the system with redundant power source. PS/2 mouse port Connects to a PS/2 mouse. PS/2 keyboard - Acer Altos G710 | Altos G710 User's Guide - Page 24
network cables. Service ID indicator Indicates chassis ID status (blue). Service ID button Illuminates LEDs on both the front and rear of the server, simplifying identification of the server system airflow. Main power supply AC power indicator Indicates the power supply status (green). - Acer Altos G710 | Altos G710 User's Guide - Page 25
No. Icon 17 18 15 Component Main power supply fail indicator Main power supply cable connector Description Indicates status of the the hotswappable power supply module or any PSU (power supply unit) internal fan fault condition (amber). Connects to the power cable. - Acer Altos G710 | Altos G710 User's Guide - Page 26
fan release latch 8 Four-bay hot-plug HDD cage backplane board 4 Air baffle 9 Power distribution board 5 PCI bus slot 1 Though the system supports two hot-swap power supply modules, the system comes bundled with a single 550-watt power supply module only. You have the option to purchase - Acer Altos G710 | Altos G710 User's Guide - Page 27
17 System boards Mainboard layout The mainboard becomes accessible once you open the system. It should look like the figure shown below. No. Code 1 J1 2 J2 Description Top: PS/2 mouse port Bottom: PS/2 keyboard port USB 2.0 ports - Acer Altos G710 | Altos G710 User's Guide - Page 28
BCM5721 Gigabit chipset (LAN2) 9 J15 CMOS battery 10 D14 - D21 Port 80 BIOS self-diagnostic LED connector 11 JP17 BMC debug jumper 12 U24 BMC (Baseboard Management serial connector 21 J30 SCSI LED connector 22 JP24 IPMB (Intelligent Platform Management Bus) connector 23 JP25 - Acer Altos G710 | Altos G710 User's Guide - Page 29
CMOS, Clear password and BIOS recovery jumper ROMB (RAID on motherboard) firmware chipset Flash ROM BIOS chipset Serial ATA connectors Intel IOP332 chipset DDR-I DIMM slot (for ROMB cache) SCSI status LED connector LSI 53C1030 SCSI chipset SCSI Channel B connector Altos RAID-enabler (iButton) socket - Acer Altos G710 | Altos G710 User's Guide - Page 30
20 1 System tour No. Code Description 46 U8 Intel E7520 MCH (Memory Controller Hub) chipset 47 JP9 CPU 2 fan connector 48 JP8 CPU 1 fan connector 49 J6 CPU 1 socket 50 JP5 CPU power connector 51 JP1 Power supply connector 52 J3 and J4 DIMM 1B to 1A sockets 53 J5 and J8 - Acer Altos G710 | Altos G710 User's Guide - Page 31
below lists the mainboard jumper settings. Jumper JP27 JP17 JP13 Setting 1-2 3-4 5-6 1-2 3-4 Function Clear CMOS settings Clear password settings Enable BIOS recovery BMC diagnostics settings BMC recovery settings HDD LED LAN1 activity LED LAN2 activity LED Power LED Power button Reset button - Acer Altos G710 | Altos G710 User's Guide - Page 32
SATA drives and the mainboard. SCSI backplane layout Front Rear No. Description 1 120-pin SAF-TE connector 2 80-pin SCSI data cable connectors 3 68-pin SCSI data cable connector 4 J1 Backplane jumper header 5 SCSI power cable connector 6 SCSI HDD management cable connector (I2C bus - Acer Altos G710 | Altos G710 User's Guide - Page 33
23 SATA backplane layout Front Rear No. Code Description 1 SATA HDD connectors 2 J15 SAF-TE heartbeat LED and Manufacturing function jumper 3 SATA data cable connector 4 JP3 SAF-TE connector 5 JP2 10-pin power cable connector 6 J5 Backplane setup header 7 J11 SATA cage - Acer Altos G710 | Altos G710 User's Guide - Page 34
24 1 System tour SAF-TE board layout The SAF-TE board connects to the HDD cage's backplane. It monitors the backplane's temperature and voltage condition and the status of the SCSI hard drives. No. Description 1 GEM 318p SAF-TE chipset 2 Configuration switch SAF-TE configuration settings ( - Acer Altos G710 | Altos G710 User's Guide - Page 35
2 System setup - Acer Altos G710 | Altos G710 User's Guide - Page 36
This chapter gives you instructions on how to set up your system. Procedures on how to connect peripherals are also explained. - Acer Altos G710 | Altos G710 User's Guide - Page 37
factors when choosing a site for the system: • Near a grounded power outlet • Clean and dust-free • Stable surface free from vibration following items from the package: • Acer Altos G710 system • Acer Altos G710 User's Guide • Acer EasyBUILDTM • Acer Altos G710 accessory box • System keys (attached - Acer Altos G710 | Altos G710 User's Guide - Page 38
28 2 System setup Connecting peripherals Refer to the illustration below for specific connection instructions on the peripherals you want to connect to your system. Note: Consult the operating system manual for information on how to configure the network setup. - Acer Altos G710 | Altos G710 User's Guide - Page 39
29 Turning on the system After making sure that you have properly set up the system and connected all the required cables, you can now power on the system. To power on the system: 1 Open the bezel door. 2 Press the power button. - Acer Altos G710 | Altos G710 User's Guide - Page 40
or order directly from http://www.acer.com/. Aside from the POST messages, you can determine if the system is in good condition by checking if the following occurred: • Power indicator on the front panel lights up (green) • Num Lock, Caps Lock, and Scroll Lock indicators on the keyboard light up - Acer Altos G710 | Altos G710 User's Guide - Page 41
31 Power-on problems If the system does not boot after you have applied power, check the following factors that might have caused the boot failure. • The external power cable may be loosely connected. Check the power cable connection from the power source to the power cable socket on the rear panel. - Acer Altos G710 | Altos G710 User's Guide - Page 42
Configuring the system OS The Altos G710 comes with Acer EasyBUILDTM that allows you to conveniently Acer EasyBUILD sequence begins. Follow all onscreen instructions. For more information, refer to the EasyBUILD Installation guide. Note: EasyBUILD System CD supports Windows 2000, Windows Server - Acer Altos G710 | Altos G710 User's Guide - Page 43
a rack mount kit, contact your local Acer representative or order directly from http://www.acer.com/. The figure below shows the Altos G710 server in a rack-mount position. For instructions on tower-to-rack configuration, refer to "Appendix B: Acer Altos G710 rack installation guide" on page 141. - Acer Altos G710 | Altos G710 User's Guide - Page 44
window then click on OK. You can then turn off all peripherals connected to your server. If you cannot shut down the server, press the power button for at least four seconds. Quickly pressing the button may put the server in a Suspend mode only. • To turn off the system from the ePanel LCD display - Acer Altos G710 | Altos G710 User's Guide - Page 45
the Navigation key. The Press Power Off button again to confirm host POWER OFF! message appears. (4) Press the Navigation key to shutdown the system. Note: The ePanel module is not included with your system. To purchase an ePanel module, contact your local Acer representative or order directly from - Acer Altos G710 | Altos G710 User's Guide - Page 46
36 2 System setup - Acer Altos G710 | Altos G710 User's Guide - Page 47
3 System upgrade - Acer Altos G710 | Altos G710 User's Guide - Page 48
This chapter discusses the precautionary measures and installation procedures you need to know when upgrading the system. - Acer Altos G710 | Altos G710 User's Guide - Page 49
with preinstallation and post-installation instructions. ESD precautions Electrostatic discharge (ESD) can damage your processor, disk drives, expansion boards, motherboard, memory modules and other components. Always observe the following precautions before you install a server component: 1 Do not - Acer Altos G710 | Altos G710 User's Guide - Page 50
40 3 System upgrade Warning! Failure to properly turn off the server before you start installing components may cause serious damage. Do not attempt the procedures described in the following sections unless you are a qualified service technician. Post-installation instructions Observe the - Acer Altos G710 | Altos G710 User's Guide - Page 51
you proceed, make sure that you have turned off your system and all peripherals connected to it. Read the "Preinstallation instructions" on page 39. You need to open the server before you can install additional components. The bezel and left side panel are removable to allow access to the system - Acer Altos G710 | Altos G710 User's Guide - Page 52
42 3 System upgrade 4 Tilt to the right (3), pull it up (4) then move it away from the chassis. Removing the bezel 1 Loosen the two thumbscrews on the bezel (1). 2 Simultaneously - Acer Altos G710 | Altos G710 User's Guide - Page 53
ESD precautions and pre-installation procedures described on page 39. 2 Remove the bezel door and the bezel. Refer to the preceding sections for detailed instructions. 3 Loosen the three thumbscrews located at the end of the side panel closest to the front panel (1). 4 Slide the side panel slightly - Acer Altos G710 | Altos G710 User's Guide - Page 54
2 Pull out the air baffle to remove it from the chassis (3). Caution! After completing the component upgrade/replacement procedures, do not forget to reinstall the air baffle before replacing the chassis panels. Doing otherwise will reduce the system's cooling efficiency which can - Acer Altos G710 | Altos G710 User's Guide - Page 55
how to install a hard disk into the cage's hard disk carrier. The Altos G710 consists of two HDD bays that accept two four-bay hotplug SCSI or SATA HDD cages. The system comes bundled with only a single four-bay hot-plug SCSI or SATA HDD cage leaving one bay empty. You have the option to purchase an - Acer Altos G710 | Altos G710 User's Guide - Page 56
must block the J1 jumper. Set pins 1 and 2 to close. (a) SCSI data cable (b) SCSI HDD power cable (c) SCSI HDD management cable (3) Tighten the four thumbscrews to secure it to the chassis. 4 Observe the post-installation instructions described on page 40. Important: When you are detaching the hot - Acer Altos G710 | Altos G710 User's Guide - Page 57
OS, and appropriate drivers must also be installed according to the RAID controller manufacturer's installation instructions. Refer to "Installing an expansion card" on page 69 and for instructions on how to install the RAID controller into the PCI slot. The Altos SATA RAID controller shown in the - Acer Altos G710 | Altos G710 User's Guide - Page 58
48 3 System upgrade (3) Attach the system's power cable to the SATA power cable connector on the backplane (4). (4) The SATA RAID backplane data cables must be installed and removed in the following order: SATA0, SATA1, SATA2, and SATA 3. 5 Observe the post-installation instructions described on - Acer Altos G710 | Altos G710 User's Guide - Page 59
49 Installing a hard disk into the four-bay hot-plug HDD cage carrier Note: You need not remove the four-bay hot-plug HDD cage from the chassis to install a hard disk into its carrier. 1 Press your finger to the drive release lever (1), then pull out the hard disk - Acer Altos G710 | Altos G710 User's Guide - Page 60
50 3 System upgrade 3 Install a hard disk on the hard disk carrier (1), then secure it with the four screws you have removed earlier (2). 4 Insert the hard disk carrier into - Acer Altos G710 | Altos G710 User's Guide - Page 61
51 Replacing storage devices The system supports one 3.5-inch and three 5.25-inch internal storage devices. The system comes pre-installed with a floppy drive and a CD-ROM drive. The two empty 5.25- - Acer Altos G710 | Altos G710 User's Guide - Page 62
52 3 System upgrade 4 Remove the three screws that hold the old drive to the drive carrier (1) then pull it out (2). 5 Install a new FDD to the drive carrier (1), then secure it with the three screws you have removed earlier (2). - Acer Altos G710 | Altos G710 User's Guide - Page 63
drive carrier with the newly-installed FDD into the drive bay. 7 Connect the IDE and FDD cables to the new drive. 8 Observe the post-installation instructions described on page 40. Replacing the CD-ROM drive Note: If you are installing a new drive in an empty drive bay, skip steps 2 to 4. 1 Observe - Acer Altos G710 | Altos G710 User's Guide - Page 64
54 3 System upgrade 3 Press the release bracket on both sides of the drive carrier (1) before pulling it out from the chassis (2). 4 Remove the eight screws that hold the - Acer Altos G710 | Altos G710 User's Guide - Page 65
55 6 Insert the drive carrier with the newly-installed 5.25-inch drive into the drive bay. 7 Connect the power and IDE cables to the new drive. 8 Observe the post-installation instructions described on page 40. - Acer Altos G710 | Altos G710 User's Guide - Page 66
56 3 System upgrade Upgrading the CPU This section includes instructions for installing and removing a CPU and heatsink assembly. Installing the heatsink and CPU The mainboard supports dual FC-mPGA4 (Flip Chip Micro Pin Grid Array) 604 processor socket for Intel® Xeon™ processors. The system - Acer Altos G710 | Altos G710 User's Guide - Page 67
57 Press down the retainer lever to lock the CPU in place (2). 7 Apply approximately 0.1ml of the thermal grease to the top of the CPU. 8 Align the heatsink on top of the CPU (1). 9 Using the screwdriver, tighten the heatsink's four screws to secure it to the mainboard (2). - Acer Altos G710 | Altos G710 User's Guide - Page 68
58 3 System upgrade 10 Connect the CPU fan cable to the CPU fan (0 or 1) connector on the mainboard. Refer to "Mainboard layout" on page 17 for the location of the CPU fan connector. 11 Observe the post-installation instructions described on page 40. Removing the heatsink and CPU Important: - Acer Altos G710 | Altos G710 User's Guide - Page 69
59 (2) Pull out the CPU from the socket (2). - Acer Altos G710 | Altos G710 User's Guide - Page 70
60 3 System upgrade Upgrading the system memory This section includes instructions for removing and installing a memory module. Altos G710 supports DDR2 400 Registered ECC memory modules. DDR2 400 memory is a new type of memory module providing better performance using less power, at 1.8 volts, - Acer Altos G710 | Altos G710 User's Guide - Page 71
. DIMM modules of identical type, banking and stacking technology, and manufacturer should be installed in the Altos G710 system. Memory configurations for the DDR2 DIMMs The memory modules of identical type, banking, stacking and manufacturer must be installed and removed in the following order - Acer Altos G710 | Altos G710 User's Guide - Page 72
62 3 System upgrade Altos G710 includes Memory Sparing and Mirroring support. These features prevent a single memory module failure to occur and result in a system crash. Important: Four DIMM population of completely identical devices (two per channel) are required for memory mirroring and - Acer Altos G710 | Altos G710 User's Guide - Page 73
GB 6 GB 2 GB 2 GB 2 GB 2 GB 2 GB 2 GB 2 GB 2 GB (Spare) (Spare) 16 GB 12 GB Memory Mirroring The Memory Mirroring feature designates a channel, two DDR2 DIMM slots, as spare memory and all system memory are sent to both mirrors by the Intel E7520 MCH chipset. When an uncorrectable error - Acer Altos G710 | Altos G710 User's Guide - Page 74
64 3 System upgrade Important: Before removing any DIMM from the mainboard, make sure to create release the DIMM. 4 Gently pull the DIMM upward to remove it from the socket . Important: Remove identical memory modules at the same time and in the following sequence: 1B and 1A, 2B and 2A, 3B and 3A - Acer Altos G710 | Altos G710 User's Guide - Page 75
in place. Important: Install identical size DDR2 memory modules at the same time into the memory slots. You may install a single module into the memory slot or install modules in pairs (See suggested memory population for memory sparing on page 62 or memory mirroring on page 63). Installation of the - Acer Altos G710 | Altos G710 User's Guide - Page 76
it incorrectly. Reverse the orientation of the DIMM and insert it again. 6 Observe the post-installation instructions described on page 40. Reconfiguring the system memory The system automatically detects the amount of memory installed. Run the BIOS setup to view the new value for total system - Acer Altos G710 | Altos G710 User's Guide - Page 77
http:/ /www.acer.com/. The Altos RAID-enabler (iButton) works in association with the DDR DIMM or iTBBU to subsequently store data from the HDD to the DIMM. iTBBU includes a battery pack attached onto the memory module that protects data in the cache memory in the event of a power failure. 1 Observe - Acer Altos G710 | Altos G710 User's Guide - Page 78
68 3 System upgrade (4) Insert the Altos RAID-enabler (iButton) into the socket and ensure that it is seated completely (3). . - Acer Altos G710 | Altos G710 User's Guide - Page 79
69 Installing an expansion card This section explains how to install an expansion card. The onboard expansion slots supports PCI (Peripheral Component Interconnect)/ PCI-X and PCI Express cards. To install an expansion card Note: PCI Express slot is a new type of interface and differs - Acer Altos G710 | Altos G710 User's Guide - Page 80
70 3 System upgrade 9 Press the PCI slot lock lever on the rear panel of the server (5). Note: If you are installing I/O cards in the x4 PCI Express slot, secure the bracket with a screw before replacing the air baffle. 10 Observe the post-installation instructions described on page 40. Note: - Acer Altos G710 | Altos G710 User's Guide - Page 81
. WARNING! To reduce the risk of personal injury or damage to the equipment, the installation of power supply modules should be referred to individuals who are qualified to service server systems and are trained to deal with equipment capable of generating hazardous energy levels. WARNING! To reduce - Acer Altos G710 | Altos G710 User's Guide - Page 82
72 3 System upgrade To install a redundant power supply module 1 Remove the screw securing the cover of the empty power supply module bay, then detach the cover. - Acer Altos G710 | Altos G710 User's Guide - Page 83
front of the power supply module and press your thumb on the release latch. Slide the power supply module into the empty bay until you feel resistance. 3 Press the module handle to secure the power supply module to its bay. 4 Verify that the power indicators on both the main power supply and on the - Acer Altos G710 | Altos G710 User's Guide - Page 84
74 3 System upgrade Replacing the easy-swap system fan This section explains how to install an easy-swap system fan. The server accommodates two easy-swap system fans. Removing an easy-swap system fan Caution! To reduce the risk of personal injury, avoid contact with the fan - Acer Altos G710 | Altos G710 User's Guide - Page 85
75 Installing an easy-swap system fan 1 Observe the ESD precautions and pre-installation procedures described on page 39. 2 Insert the fan in an empty fan bay then press it firmly in place. 3 Observe the post-installation instructions described on page 40. - Acer Altos G710 | Altos G710 User's Guide - Page 86
76 3 System upgrade Installing an ePanel module (optional) An optional ePanel module is available for the Altos G710 server system. Note: ePanel is not included with your system. To purchase an ePanel module, contact your local Acer representative or order directly from http://www.acer.com/. To - Acer Altos G710 | Altos G710 User's Guide - Page 87
bezel. Refer to "Removing the bezel" on page 42 for instructions. 5 Remove the ePanel module cover from the bezel by the to the ePanel connector on the mainboard (1, 3, 4). (2) ePanel power cable - Connect to any of the system's power cables (2, 5). 8 Attach the other end of the ePanel cable - Acer Altos G710 | Altos G710 User's Guide - Page 88
78 3 System upgrade 9 Attach the other end of the ePanel power cable to the module's ePanel power cable connector (7). 10 Align the ePanel module in the ePanel bay (1). Make sure that the module is properly seated. 11 Secure the ePanel with the - Acer Altos G710 | Altos G710 User's Guide - Page 89
4 BIOS setup - Acer Altos G710 | Altos G710 User's Guide - Page 90
This chapter gives information about the system BIOS and discusses how to configure the system by changing the settings of the BIOS parameters. - Acer Altos G710 | Altos G710 User's Guide - Page 91
setup loads the configuration values in a battery-backed nonvolatile memory called CMOS RAM. This memory area is not part of the system RAM which allows configuration data to be retained when power is turned off. Before you run BIOS setup, make sure that you have saved all open files. The system - Acer Altos G710 | Altos G710 User's Guide - Page 92
82 4 BIOS setup Entering BIOS setup Power on the server to start the system POST process. During bootup, press F2 to enter the BIOS setup to the six major BIOS menus: • Main • Advanced • Power • Boot • Security • Exit The parameters on the screens shown in this User's Guide display default system - Acer Altos G710 | Altos G710 User's Guide - Page 93
by a >, it means that a submenu screen is available. • Press F1 for General Help on using the BIOS setup. • Press F10 to save changes and close the BIOS setup. • Press Esc to close the BIOS setup. In the descriptive table following each of the screen illustrations, settings in boldface are the - Acer Altos G710 | Altos G710 User's Guide - Page 94
84 4 BIOS setup Main The Main menu displays basic and important information about the system. These information are necessary for troubleshooting and may be required when asking for technical support. These entries are for your reference only and are not user-configurable. The last two parameters - Acer Altos G710 | Altos G710 User's Guide - Page 95
85 Parameter SMBIOS Version System Time System Date System Information Product Information Description Version of the SMBIOS. SMBIOS (System Management BIOS) allows you to check your system's hardware without actually opening it up. Hardware checking is done via software checkpoints during start - Acer Altos G710 | Altos G710 User's Guide - Page 96
Information menu displays basic information about the system. Parameter Description Front Side Bus Speed ID number of the BIOS setup. CPU Socket1 Indicates a processor is currently installed in the CPU 1 socket. Refer to "Server Management Configuration" on page 103 for the location of the - Acer Altos G710 | Altos G710 User's Guide - Page 97
BIOS during the POST. If you install additional memory, the system automatically adjusts this parameter to display the new memory size. Press Enter to access the Total Memory submenu. Type of memory module currently installed in the server. Indicates the type of bank interleave currently supported - Acer Altos G710 | Altos G710 User's Guide - Page 98
88 4 BIOS setup Parameter Keyboard (PS2, USB) Description Indicates the type of keyboad connected to the server. Total Memory The screen below appears when you select Total Memory from the System Information window. The Total Memory menu displays the type and size of DRAM installed in DIMM slots - Acer Altos G710 | Altos G710 User's Guide - Page 99
Product Information menu displays general data about the system, such as the product name, BIOS version, mainboard ID, serial number, etc. These entries are for reference only and are not user-configurable. Parameter System Product Name System Serial No Baseboard ID Baseboard Serial No Description - Acer Altos G710 | Altos G710 User's Guide - Page 100
90 4 BIOS setup Advanced The Advanced menu contains parameter values that define how the system behaves on startup. Warning! Be cautious in setting parameter values in the - Acer Altos G710 | Altos G710 User's Guide - Page 101
91 Peripheral Configuration The Super I/O Configuration submenu lets you define the parameter settings for the system's parallel and serial ports. Parameter Serial Port 1 (Address/IRQ) Serial Port 2 (Address/IRQ) Parallel Port Address Description Indicates the serial port 1 address and IRQ setting - Acer Altos G710 | Altos G710 User's Guide - Page 102
92 4 BIOS setup Parameter Description Option Parallel Port Mode Sets the maximum data transfer rate. ECP Normal Bi-Directional EPP ECP Mode DMA Channel Assigns a DMA (Direct Memory Access) channel for the ECP parallel port function. This parameter is configurable only if you select ECP - Acer Altos G710 | Altos G710 User's Guide - Page 103
Configuration Enables or disables the integrated IDE. When this parameter is set to P-ATA mode with the SATA Running Enhanced Mode also enabled, it enables support for PATA IDE mode. This mode can support a maximum of four PATA and two SATA IDE devices. When set to Combined Mode, the system can - Acer Altos G710 | Altos G710 User's Guide - Page 104
94 4 BIOS setup Parameter Description Option S-ATA Running Enables or disables the PATA and Enhanced Mode SATA device support. Enabled Disabled Primary IDE Master Specifies the current configuration of the IDE device connected to the master port of the primary IDE channel. Press Enter - Acer Altos G710 | Altos G710 User's Guide - Page 105
/Third/Fourth IDE Master/Slave These items let you select the IDE hard disk parameters that the system supports. Parameter Device Vendor Size Type Description Type of IDE device. Vendor of the selected IDE device. Capacity of the selected device. Driver type Option Auto CD-ROM ARMD Not Installed - Acer Altos G710 | Altos G710 User's Guide - Page 106
drive translation method. For drivers with more than 504 MB, LBA mode is necessary. Auto Disabled Enhances disk performance depending on the hard disk in use. If you set this parameter to Auto, BIOS setup automatically detects if the installed hard disk drive supports the Block Mode function. If - Acer Altos G710 | Altos G710 User's Guide - Page 107
97 Floppy Configuration The Floppy Configuration submenu displays the type of floppy drive installed in the server. Parameter Floppy A Description Floppy disk drive type Option 1.44 MB, 3.5-inch Disabled - Acer Altos G710 | Altos G710 User's Guide - Page 108
for the PCI devices. Parameter Reset Resource Assignment USB Function Legacy USB Support Description Option BIOS setup stores the configuration data of No Plug and Play devices in NVRAM Yes (Non-volatile Random Access Memory). When this parameter is set to Yes, current data is deleted and - Acer Altos G710 | Altos G710 User's Guide - Page 109
99 Boot Settings Configuration The Boot Settings Configuration submenu lets you specify the preferred settings for system bootup. Parameter Quick Boot Description Allows the system to boot faster by skipping some POST routine. Option Enabled Disabled - Acer Altos G710 | Altos G710 User's Guide - Page 110
CPU Frequency CPU Frequency to Bus Ratio Boot up Num Lock PS/2 Mouse Support Description Option Enables or disables the Quiet Boot function. When set to Enabled, BIOS two logical processors by "threading" two sets of data instructions in parallel streams for processing. The processor can then - Acer Altos G710 | Altos G710 User's Guide - Page 111
during boot up. Enabled Disabled Version of the multiprocessor 1.4 specifications. 1.1 When enabled, this parameter allows the system to perform a RAM test during the POST routine. When disabled, the system detects only the memory size and bypasses the test routine. Note: This parameter can - Acer Altos G710 | Altos G710 User's Guide - Page 112
102 4 BIOS setup Onboard Devices Configuration The Onboard Devices Configuration submenu lets you specify LAN2 Enables or disables the onboard LAN2 Device controller. Onboard SCSI Device Enables or disables the onboard SCSI controller. Onboard VGA Enables or disables the onboard VGA Device - Acer Altos G710 | Altos G710 User's Guide - Page 113
103 Server Management Configuration The Server Management Configuration submenu lets you specify the appropriate settings for the system's event handling function. The system event log enables you to record and monitor - Acer Altos G710 | Altos G710 User's Guide - Page 114
104 4 BIOS setup Parameter NMI Assert Description Option Enables or disables the PCI bus parity error Enabled support. Disabled Reset Disabled Memory When this parameter is enabled, only the No the system's healthy memory size is Yes displayed during the POST process. Memory Mirror/ - Acer Altos G710 | Altos G710 User's Guide - Page 115
Logging PCI (Peripheral Component Interconnect) is a 32-bit bus that supports a 64-bit extension for new processors, such as Pentium processors in the event log. Enabled Disabled AC Power Lost/Recovery When this parameter is enabled, any instance of AC power lost will be monitored and logged in - Acer Altos G710 | Altos G710 User's Guide - Page 116
106 4 BIOS setup Remote Access Configuration The Remote Access Configuration submenu lets Mode Sets the transfer rate for the serial port. The parameter setting depends on your modem specification; therefore, before you change the setting of this parameter, check the documentation that came with - Acer Altos G710 | Altos G710 User's Guide - Page 117
107 Parameter Post-Boot Support Description Enables or disables the BIOS console redirection during system boot up. Terminal Type Selects the console type. VT-UTF8 Combination Key Support Enables or disables the VT-UFT8 combination keys for remote station configuration and management. The - Acer Altos G710 | Altos G710 User's Guide - Page 118
>oz oa [h [k [2 [3 [5 [6 [a [b [c [d b 4 BIOS setup Windows Platform Design Note ! @ h k + ? / w x d a RrR - Acer Altos G710 | Altos G710 User's Guide - Page 119
menu allows you to configure the system's power management feature. Parameter Description Option ACPI-aware OS Indicates whether the system's OS supports Yes the ACPI standard of power management. No Power Management When this parameter is enabled, it allows some OS, such as Windows 95/98 - Acer Altos G710 | Altos G710 User's Guide - Page 120
110 4 BIOS setup Parameter AC Lose Handling Power Button Mode Description Option Defines the power state to resume to after a system shutdown that is due to an interruption in AC power. When set to Last State, the system will return to the active power state prior to shutdown. When set to Stay - Acer Altos G710 | Altos G710 User's Guide - Page 121
parameters shown in the screen below. Boot Device Priority The Boot Device Priority submenu lets you specify the boot search sequence during the POST process. BIOS setup will display an error message if the drive(s) specified is not bootable. - Acer Altos G710 | Altos G710 User's Guide - Page 122
112 4 BIOS setup Parameter 1st Boot Device 2nd Boot Device 3rd Boot Device 4th Boot Device Description Sets the device from which the system will first attempt - Acer Altos G710 | Altos G710 User's Guide - Page 123
113 Hard Disk Drives The Hard Disk Drives submenu lets you specify the devices that will be considered as the primary and secondary hard drives. - Acer Altos G710 | Altos G710 User's Guide - Page 124
114 4 BIOS setup Removable Devices The Removable Devices submenu displays the type of removable devices installed in the system. - Acer Altos G710 | Altos G710 User's Guide - Page 125
115 ATAPI CD-ROM Devices The ATAPI (Advanced Technology Attachment Packet Interface) CD-ROM submenu displays the type of ATAPI CD-ROM installed in the system. - Acer Altos G710 | Altos G710 User's Guide - Page 126
from unauthorized use by setting up access passwords. Parameter Description Option Supervisor Password Prevents unauthorized access to the BIOS setup utility. Not Installed Installed User Password Secures your system against unauthorized use. Once you set this password, you have to type it - Acer Altos G710 | Altos G710 User's Guide - Page 127
the BIOS Setup utility. When set to Always, the system will awalys ask for the password every time it boots. Setup Always Keyboard Lock Enable or disables the keyboard lock chosen password parameter to Installed. To change the Supervisor/User password 1 Use the up/down keys to highlight either change - Acer Altos G710 | Altos G710 User's Guide - Page 128
118 4 BIOS setup 4 Retype the password to verify the first entry then press Enter again. To remove the User password 1 Use the up/down keys to highlight the Clear User Password parameter then press Enter. 2 Enter the current password then press Enter. 3 Press Enter twice without entering anything - Acer Altos G710 | Altos G710 User's Guide - Page 129
. Discards changes made and close the BIOS setup. Discards all changes made in the BIOS setup. Loads the optimal settings for all BIOS setup parameters. Optimal settings are quite demanding in terms of resources consumption. If you are using low-speed memory chips or other kinds of low-performance - Acer Altos G710 | Altos G710 User's Guide - Page 130
120 4 BIOS setup - Acer Altos G710 | Altos G710 User's Guide - Page 131
5 Troubleshooting - Acer Altos G710 | Altos G710 User's Guide - Page 132
This chapter provides possible solutions for specific problems. If you cannot correct the problem, contact your local Acer representative or authorized dealer for assistance. - Acer Altos G710 | Altos G710 User's Guide - Page 133
the system Before going through in-depth troubleshooting, attempt first to perform reset your system using one of the methods below. To do this Soft boot reset to clear the system memory and reload the operating system. Cold boot reset. Turn the system power off and then on. This clears system - Acer Altos G710 | Altos G710 User's Guide - Page 134
124 5 Troubleshooting Problems following initial system installation Problems that occur at initial system startup are usually caused by an incorrect installation or configuration. Hardware failure is a less frequent cause. If the problem you are experiencing is with a specific software - Acer Altos G710 | Altos G710 User's Guide - Page 135
at the wall outlet? • Are the power supplies plugged in? Check the AC cable(s) on the back of the chassis and at the AC source. • Are all cables correctly connected and secured? • Are the processors fully seated in their sockets on the server board? • Are all standoffs in the proper location - Acer Altos G710 | Altos G710 User's Guide - Page 136
power cord is plugged into a properly grounded AC outlet. 3 Make sure your video display monitor and keyboard are correctly connected to the system. Turn on the video monitor. Set its brightness and contrast controls to at least two thirds of their maximum ranges (see the documentation supplied - Acer Altos G710 | Altos G710 User's Guide - Page 137
The following contains specific problems that may arise during the use of your server. Possible solutions are listed for each problem. Power indicator does not light. Do the following: • Make sure the power button on the front panel is turned on. • Make sure the hot-swap power supply module is - Acer Altos G710 | Altos G710 User's Guide - Page 138
onboard diskette controller, use BIOS setup on page 81 to make sure that onboard "Floppy A" is set to 1.44 MB, 3.5-inch. HDD activity indicator does not sure the power and signal cables are connected correctly. • Check that relevant switches and jumpers on the hard drive and SCSI or SATA backplane - Acer Altos G710 | Altos G710 User's Guide - Page 139
are installed in pairs. Refer to "Memory configurations for the DDR2 DIMMs" on page 61. Network status indicator does not light. Do the following: • Check the cabling and network equipment to make sure that all cables are properly connected. • Reinstall the network drivers. • Try another port or hub - Acer Altos G710 | Altos G710 User's Guide - Page 140
the drivers are loaded. • Change the PCI interrrupt settings. 5 Troubleshooting External device connected to a USB connector does not work. Do the following: • Reduce the number of external devices connected to a USB hub. • Refer to the documentation that comes with the device. There is problem - Acer Altos G710 | Altos G710 User's Guide - Page 141
modules have been populated according to the system requirements. • Remove the memory modules and reseat them. • Make sure the CPU(s) comply with the system requirements. • Make sure the CPU(s) have been populated according to the system requirements. If you are using an add-in video controller - Acer Altos G710 | Altos G710 User's Guide - Page 142
132 5 Troubleshooting - Acer Altos G710 | Altos G710 User's Guide - Page 143
Appendix A: System management - Acer Altos G710 | Altos G710 User's Guide - Page 144
This appendix shows you how to install the ASM software package and gives information about the software program and utilities bundled with your server. - Acer Altos G710 | Altos G710 User's Guide - Page 145
135 Your Altos G710 server supports the following system management utilities: • ASM (Acer Server Management) This utility allows you to spot errors or potential trouble spots in the network servers through a single management station. For details go to page 137. • ePanel This utility allows you to - Acer Altos G710 | Altos G710 User's Guide - Page 146
the network. System requirements ASM requires TCP/IP connectivity between the ASM Agent and the ASM Console. ASM Agent • Intel Pentium III (500 MHz) or higher processor • 128 MB of RAM • SCSI/IDE hard drive with at least 100 MB free hard disk space • Microsoft Windows NT 4.0 or Windows 2000 Server - Acer Altos G710 | Altos G710 User's Guide - Page 147
initialized. 4 Follow all onscreen instructions to complete the installation. For detailed instructions on installing ASM Agent, refer to the ASM User's manual. To launch the program, on the Windows taskbar click on the Start button, point to Programs, select Acer Server Management Suite then click - Acer Altos G710 | Altos G710 User's Guide - Page 148
138 Appendix A: System management To launch the program, on the Windows taskbar click on the Start button, point to Programs, select Acer Server Management Suite then click ASM Console. - Acer Altos G710 | Altos G710 User's Guide - Page 149
139 ePanel ePanel lets you see at a glance the Altos G710 configuration information. You can view the server's system information, system health, system resource utilization, and customize the ePanel based on your personal requirements and preferences. For detailed information on how to use - Acer Altos G710 | Altos G710 User's Guide - Page 150
140 Appendix A: System management RAID configuration The SCSI RAID configuration utility allows you to change the default RAID configuration, such as the system volume of your hard disk. Caution! Using the RAID Configuration utility erases all data previously saved in the hard drives. Make sure - Acer Altos G710 | Altos G710 User's Guide - Page 151
Appendix B: Acer Altos G710 rack installation guide - Acer Altos G710 | Altos G710 User's Guide - Page 152
This appendix shows you how to set up the Altos G710 server in a rack mount configuration. - Acer Altos G710 | Altos G710 User's Guide - Page 153
equipment rack The equipment rack must be anchored to an unmovable suitable support to prevent the rack from falling over when one or more systems according to the manufacturer's instructions. • Main AC power disconnect You are responsible for installing an AC power disconnect for the entire rack - Acer Altos G710 | Altos G710 User's Guide - Page 154
144 Appendix B: Acer Altos G710 rack installation guide • Elevated operating ambient temperature The maximum operating any accidents. • Circuit overloading Appropriate consideration should be given when connecting the supply circuit to the system to avoid any circuit overload. The system name plate - Acer Altos G710 | Altos G710 User's Guide - Page 155
mount kit is available for customers who want to convert a tower-mounted system to rack-model design. To purchase a rack mount kit, contact your local Acer representative or order directly from http://www.acer.com/. The figure below shows the Altos G710 server in a rack-mount position. - Acer Altos G710 | Altos G710 User's Guide - Page 156
146 Appendix B: Acer Altos G710 rack installation guide Vertical mounting hole pattern The four vertical rails of the to the center of the next pair is equivalent to 1U. Note: The unit of measurement used in this guide is "U" (1U = 1.75 inches or 44.45 mm). The total sum of the heights of all - Acer Altos G710 | Altos G710 User's Guide - Page 157
are used in the assembly of the Altos G710 system and bundled rack-mountable components: Screw type and part number #8-32 x 0.25 inch Figure Usage Securing the inner mounting rails to the system Hex head #6-32 0.25 inch Securing the side handles to the server M4 x L8 M4 nut Securing the - Acer Altos G710 | Altos G710 User's Guide - Page 158
Appendix B: Acer Altos G710 rack installation guide Installing the system into the rack Caution! To minimize the chances of injuries, make sure that two or more people help in installing the server. To install the system into a four-post rack 1 Remove the top panel from the server by following - Acer Altos G710 | Altos G710 User's Guide - Page 159
outer piece is screwed onto the rack bracket with a M4 x L8 metal screw and nut, an inner rail is attached to the sides of the server with the #8-32 screws and an middle sliding piece controlled by a steel ball gearing movement. (1) Extend the inner rail from the mounting rail until the - Acer Altos G710 | Altos G710 User's Guide - Page 160
Appendix B: Acer Altos G710 rack installation guide (2) Depress the release latch and slip the inner rail out. (3) Do the same thing to the other mounting rail. 4 Attach the inner rails to the server by following the steps below: (1) Align the inner rails to the top and bottom sides of the server - Acer Altos G710 | Altos G710 User's Guide - Page 161
using the eight hex head #6-32 screws (see page 147) from the rack mount kit. 6 Set the server aside. 7 Install the rack brackets to the rack by following the steps below: (1) Align the rack brackets to the mounting rail until the six screw - Acer Altos G710 | Altos G710 User's Guide - Page 162
152 Appendix B: Acer Altos G710 rack installation guide (3) Repeat this process to install the other cage nuts in their appropriate locations. 9 Install the mounting rails to the rack by using four M6 x L10 metal screws (see page 147) for each mounting rail. - Acer Altos G710 | Altos G710 User's Guide - Page 163
middle sliding piece of each mounting rail forward until you hear a click sound. 11 Install the server into the rack by following the steps below: (1) Carefully align the inner rails attached to the server with the fully extended mounting rails on the rack. (2) Press the release latch on both sides - Acer Altos G710 | Altos G710 User's Guide - Page 164
154 Appendix B: Acer Altos G710 rack installation guide Caution! To avoid personal injury, care should be taken when pressing the inner rail release latches and sliding the component into the rack. 12 Attach - Acer Altos G710 | Altos G710 User's Guide - Page 165
155 (1) Attach the cable arm to the rear of the system using two M4 x L8 metal screws and nuts (see page 147). (2) Install two cage nuts into the rail to which the cable arm is to be attached. (3) Extend the cable arm enough to attach it to the rail using two M6 x L10 metal screws (see page 147). - Acer Altos G710 | Altos G710 User's Guide - Page 166
156 Appendix B: Acer Altos G710 rack installation guide (4) Insert the power, peripheral and networking cables into their appropriate ports (1). Refer to "Basic connections" on page 21 for detailed instructions. (5) Bundle all cables to the cable arm using the cable clamps (2). - Acer Altos G710 | Altos G710 User's Guide - Page 167
Appendix C: SCSI RAID configuration - Acer Altos G710 | Altos G710 User's Guide - Page 168
This appendix shows you how to create a RAID volume in your SCSI drives. - Acer Altos G710 | Altos G710 User's Guide - Page 169
Esc, then select Save changes then exit this menu. Using the SCSI RAID HBA setup utility Creating a RAID 1 volume with a hot spare disk 1 In the LSI Logic MPT SCSI setup screen, select 53C1020/53C1030, then press Enter. 2 Select RAID Properties, then press Enter. 3 In the Array Disk field, press the - Acer Altos G710 | Altos G710 User's Guide - Page 170
160 Appendix C: SCSI RAID configuration If you change the settings in the Hot Spare the server. RAID volume initialization After you create the RAID volume and saved the changes, the disk controller will automatically initialize the RAID volume. LSI Logic 53C1030 supports background initialization - Acer Altos G710 | Altos G710 User's Guide - Page 171
161 Creating a RAID 1 volume 1 After rebooting the server, press Ctrl+M to enter the MegaRAID Configuration screen. The 1 In the Configuration menu, select Add/View Configuration. 2 Use the arrow keys to select a specific drive, then press F4 to set the drive as a hot spare disk. 3 Select YES. In - Acer Altos G710 | Altos G710 User's Guide - Page 172
SCSI RAID configuration 5 When initialization is complete, press any key to continue. 6 Press Esc to return to the Management menu. 7 To exit the utility and reboot the server, follow the steps below: (a) In the Management menu, press Esc. (b) Select YES. (c) Press Ctrl+Alt+Del to reboot the server - Acer Altos G710 | Altos G710 User's Guide - Page 173
Appendix D: ePanel - Acer Altos G710 | Altos G710 User's Guide - Page 174
This appendix gives information on how to use the ePanel utility. ePanel utility allows you to view and configure the server's system configuration information. - Acer Altos G710 | Altos G710 User's Guide - Page 175
system configuration. The ePanel Agent contains drivers which are necessary for ensuring a graceful shutdown on the monitored server in the event of an AC power supply failure. • ASM Agent ASM Agent supports ePanel Agent for monitoring the server's hardware environment (such as voltage, temperature - Acer Altos G710 | Altos G710 User's Guide - Page 176
(2) Double-click the ePanel Driver folder. (3) Select a driver compatible with your OS. Click ePanel Driver for Windows Server 2003 or ePanel Driver for Windows 2000. (4) Click Setup. The installation wizard will be initialized. (5) Follow all onscreen instructions to complete installation. If you - Acer Altos G710 | Altos G710 User's Guide - Page 177
167 (1) Insert the EasyBUILD Manual CD into the server's CD-ROM drive. The EasyBUILD Utility & Manual CD window appears. (2) Double-click the Acer ePanel folder. (3) Click Microsoft .NET Framework 1.1, the path to the .Net installer appears. (4) Click Setup. The installation wizard will be - Acer Altos G710 | Altos G710 User's Guide - Page 178
168 Appendix D: ePanel (5) Follow all onscreen instructions to complete installation. 3 Install ePanel Agent: (1) Insert the EasyBUILD Manual CD into the server's CD-ROM drive. The EasyBUILD Utility & Manual CD window appears. (2) Double-click the Acer ePanel folder. (3) Select an agent compatible - Acer Altos G710 | Altos G710 User's Guide - Page 179
169 (3) On the left pane, click the Add/Remove Windows Components option. The Windows Components Wizard window appears. (4) Select the Management and Monitoring Tools check box. (5) Click Details. The Management and Monitoring Tools window appears. - Acer Altos G710 | Altos G710 User's Guide - Page 180
the Simple Network Management Protocol check box. (7) Click OK. (8) Click Next. The Completing the Windows Components Wizard window appears. (9) Click Finish. (10) Click Close to exit Add/Remove Programs window. 5 Install ASM Agent: (1) Insert the EasyBUILD Management CD into the server's CD-ROM - Acer Altos G710 | Altos G710 User's Guide - Page 181
171 (2) Click the Server Box icon from the main menu. The License agreement window appears. (3) Click Accept. The EasyBUILD Management CD window appears. - Acer Altos G710 | Altos G710 User's Guide - Page 182
172 Appendix D: ePanel (4) Double-click the G710 folder, then click ASM Agent for G710. (5) Click Setup. The installation wizard will be initialized. (6) Click Next. You will be requested to enter your name and company. - Acer Altos G710 | Altos G710 User's Guide - Page 183
173 (7) Click Next. You will be prompted to choose a destination directory. (8) Click Next to accept the default location. The Select Features window appears. - Acer Altos G710 | Altos G710 User's Guide - Page 184
. The following dialog box appears. (10) Click Yes to allow SNMP packets from any host. The following dialog box appears. (11) Click Yes. The SNMP service needs to be stopped to install/uninstall ASM Agents message appears. (12) Click Yes. The following dialog box appears. - Acer Altos G710 | Altos G710 User's Guide - Page 185
175 (13) Click OK. The InstallShield Wizard Complete window appears. (14) Select the Yes, I want to restart my computer now radio button. (15) Click Finish. - Acer Altos G710 | Altos G710 User's Guide - Page 186
allowing you: • Configure the network settings • View general data about the server such as: • System information, • System health (i.e., temperature, voltage, fan speed, etc.) • System resource utilization (i.e., CPU, memory, HDD, etc.) • Power off and restart the server. Use the module keys to - Acer Altos G710 | Altos G710 User's Guide - Page 187
No. Icon 3 4 177 Key Function Tab Use this key to switch between functions. Exit Use this key to close a submenu or return to the main menu. - Acer Altos G710 | Altos G710 User's Guide - Page 188
D: ePanel ePanel main menu After powering on the Altos G710, the server starts up and initialize the POST process. After completing the system startup is complete, the ePanel main menu appears. The main menu include the following options: • Info • Monitor • Network • Setting Info The Info menu - Acer Altos G710 | Altos G710 User's Guide - Page 189
lets you view the software and firmware version information for the BIOS, system OS, Agent and ePanel firmware. • Asset Configuration memory, and hard disk. It also displays the current status of the system fan, voltage and CPU temperature. • CPU This option shows the utilization level of each CPU - Acer Altos G710 | Altos G710 User's Guide - Page 190
180 Appendix D: ePanel • Memory This option displays the system's memory information including total size, used and utilization of the system memory. • HDD The HDD option displays system hardware information including volume status, drive capacity, and utilization level. • Fan Speed This option - Acer Altos G710 | Altos G710 User's Guide - Page 191
by color-coded icons. The status icon turns green when the component is operating normally. When an error and flaw (i.e., host link failure, network failure, fan failure, etc.) is detected, the status icon turns red. The following examples are illustrations of error conditions that may appear on - Acer Altos G710 | Altos G710 User's Guide - Page 192
Appendix D: ePanel The Network menu displays the system's current network configuration. • Net & IP Info The Net & IP Info option displays the current network configuration. • Network Setting This option allows you to view or configure the settings for server's IP, subnet mask, gateway IP and - Acer Altos G710 | Altos G710 User's Guide - Page 193
network settings of the NIC 1 host, the server will wait for 20 to 60 seconds to get the IP address from the DHCP server. You can then change the network ePanel functions. The menu also includes options for powering off or restarting the server. • User Preference This option is used to change the - Acer Altos G710 | Altos G710 User's Guide - Page 194
you to safeguard and protect the server from unathorized use by setting up access passwords. The security password should consist of 1 - 3 numeric characters. A password is required to access the following menus: - User Preference - Date & Time - Power control - Password setting - Network setting - Acer Altos G710 | Altos G710 User's Guide - Page 195
Down This option is used to power off or restart the system. Important: Altos G710 cannot be turned off or restarted from the ePanel LCD display when it is running in Safe Mode. To power off the server, see page 34 for the detailed instruction. To reboot the server: (1) Use the Navigation key to - Acer Altos G710 | Altos G710 User's Guide - Page 196
186 Appendix D: ePanel - Acer Altos G710 | Altos G710 User's Guide - Page 197
Management (ASM) system requirements ASM Agent 136 Acer Server Manager (ASM) system requirements ASM Console 136 system setup 137 install ASM Agent 137 install ASM Console 137 Altos RAID-enabling key 67 installing 67 B BIOS setup 81 Advanced 90 Boot Settings 99 Floppy 97 IDE 93 Onboard Devices - Acer Altos G710 | Altos G710 User's Guide - Page 198
layout 23 SCSI backplane layout 22 system memory reconfiguring 66 system upgrade 37 ESD precautions 39 installation precautions 39 post-installation instructions 40 preinstallation instructions 39 T troubleshooting 121 confirming loading of the OS 127 hardware diagnostic testing 126 problems 127
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Acer Altos G710
User’s Guide