Acer Altos G710 Altos G710 User's Guide - Page 140

Server hangs when the drivers are loaded., There is problem with the application software.

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130 Server hangs when the drivers are loaded. • Change the PCI interrrupt settings. 5 Troubleshooting External device connected to a USB connector does not work. Do the following: • Reduce the number of external devices connected to a USB hub. • Refer to the documentation that comes with the device. There is problem with the application software. Do the following: • Verify that the software is properly configured for the system. Refer to the software installation and operation documentation for instructions on setting up and using the software. • Try a different version of the software to see if the problem is with the copy you are using. • Make sure all cables are properly connected. • If other software runs correctly on the system, contact your vendor about the defective software. No characters appear on the screen. Check the following: • Is the keyboard functioning? Test it by turning the "Num Lock" function on and off to make sure the Num Lock light is functioning. • Is the video monitor plugged in and turned on? If you are using a switch box, is it switched to the correct system? • Are the brightness and contrast controls on the video monitor properly adjusted? • Is the video monitor signal cable properly installed? • Does this video monitor work correctly if plugged into a different system? • Is the onboard video controller enabled in the BIOS?

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5 Troubleshooting
130
Server hangs when the drivers are loaded.
•
Change the PCI interrrupt settings.
External device connected to a USB connector does not work.
Do the following:
•
Reduce the number of external devices connected to a USB hub.
•
Refer to the documentation that comes with the device.
There is problem with the application software.
Do the following:
•
Verify that the software is properly configured for the system.
Refer to the software installation and operation documentation
for instructions on setting up and using the software.
•
Try a different version of the software to see if the problem is with
the copy you are using.
•
Make sure all cables are properly connected.
•
If other software runs correctly on the system, contact your vendor
about the defective software.
No characters appear on the screen.
Check the following:
•
Is the keyboard functioning? Test it by turning the “Num Lock”
function on and off to make sure the Num Lock light is
functioning.
•
Is the video monitor plugged in and turned on? If you are using a
switch box, is it switched to the correct system?
•
Are the brightness and contrast controls on the video monitor
properly adjusted?
•
Is the video monitor signal cable properly installed?
•
Does this video monitor work correctly if plugged into a different
system?
•
Is the onboard video controller enabled in the BIOS?