Adaptec 3210S User Guide - Page 118

Managing Controllers on Remote Systems, Problem, Solution

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Adaptec Storage Manager Pro User's Guide Managing Controllers on Remote Systems If you find that you cannot manage controllers on remote systems, use the table below to determine possible solutions. Problem System you want displays a gray system icon in the Dashboard and shows no controllers in the System Browser window. After trying to move a system to another management set, Storage Manager Pro displays a message that it could not unregister you from the old management set. User cannot log in using a global account login name. Solution • On the system you want to access remotely, check that the Storage Manager Pro service or daemon is running. If it is not, start it. See Starting Adaptec Storage Manager Pro on page 1-3. • If the service is running, check the that the system you want to access remotely is accessible on your network. • This message means that the system you are working from was part of another management set and Storage Manager Pro was not able to unregister the system from that management set. Storage Manager Pro must do this before adding the system to the new management set. • Check that the directory manager of the original set is turned on, has the Storage Manager Pro service or daemon running (see Starting Adaptec Storage Manager Pro on page 1-3), and that it is accessible on your network. Then try to add the system again. • Check that the directory manager of the management set is turned on, has the Storage Manager Pro service or daemon running (see Starting Adaptec Storage Manager Pro on page 1-3), and that it is accessible on your network. Then try again. ❒ 11-4

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11-4
Adaptec Storage Manager Pro User
’
s Guide
Managing Controllers on Remote Systems
If you find that you cannot manage controllers on remote systems,
use the table below to determine possible solutions.
❒
Problem
Solution
System you want displays a
gray system icon in the
Dashboard and shows no
controllers in the System
Browser window.
•
On the system you want to access
remotely, check that the Storage
Manager Pro service or daemon is
running. If it is not, start it. See
Starting Adaptec Storage Manager Pro
on page 1-3.
•
If the service is running, check the
that the system you want to access
remotely is accessible on your
network.
After trying to move a system
to another management set,
Storage Manager Pro displays
a message that it could not
unregister you from the old
management set.
•
This message means that the system
you are working from was part of
another management set and Storage
Manager Pro was not able to
unregister the system from that
management set. Storage Manager
Pro must do this before adding the
system to the new management set.
•
Check that the directory manager of
the original set is turned on, has the
Storage Manager Pro service or
daemon running (see
Starting Adaptec
Storage Manager Pro
on page 1-3), and
that it is accessible on your network.
Then try to add the system again.
User cannot log in using a
global account login name.
•
Check that the directory manager of
the management set is turned on, has
the Storage Manager Pro service or
daemon running (see
Starting Adaptec
Storage Manager Pro
on page 1-3), and
that it is accessible on your network.
Then try again.