Adobe 65015459 User Guide - Page 236

ADOBE CONTRIBUTE CS3 230 User Guide • "Contribute reports that the user is not in a valid role" on page 231 Startup is slow or the application appears to freeze When you start Contribute, it opens a connection to each website defined in the My Connections dialog box. If you have many Contribute websites defined, the application may be slow and unresponsive at first. To alleviate this problem, consider disabling websites that you don't update on a frequent basis. You can easily enable websites when you need to update them. For more information, see the following sections: • "Disabling website and blog connections" on page 208 • "Enabling a website or blog server connection" on page 208 • "Improving application performance by disabling websites" on page 239 The Connection Failure dialog box appears when Contribute is connected to the network Occasionally, the Connection Failure dialog box appears even though you have an active network connection. This sometimes occurs when Contribute is installed on a computer with other applications that regularly access the network. Click OK to close the Connection Failure dialog box. If the Connection Failure dialog box continues to appear, verify that your computer is indeed connected to the network, or, if you are using a dial-up connection, that you have successfully established a dial-up connection. Contribute doesn't detect that it is disconnected from the network In some instances, Contribute may be unaware that the network connection is either disconnected or otherwise unavailable. If this occurs, Contribute attempts to connect to the first of your website connections. If it fails and there are more websites to connect to, Contribute displays a dialog box that asks whether you want to continue trying to connect to your remaining websites. If you click Yes, Contribute displays the same dialog for each website (provided you click Yes each time). If you click No, Contribute disables the remaining websites. Even if you click Yes, Contribute disables the website if it is unable to connect to it. When this occurs, Contribute does not display the Working Offline page, but instead lists each website as disabled. To work offline, select File > Work Offline (Windows) or Contribute > Work Offline (Macintosh). To connect to your websites, verify that your computer is connected to the network and that the network is operational. The Dial-up dialog box appears when Contribute is connected to the network By default, the Microsoft Internet Explorer web browser is configured to automatically dial a network connection if a connection is not present. In some instances, when Contribute is started, this can cause Contribute to attempt to dial the network connection. To prevent this from occurring, you can update the Internet Explorer connection settings to never dial up a network connection. To disable dial-up networking in Internet Explorer: 1 Start Internet Explorer if it is not already running. 2 Select Tools > Internet Options.